Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 01/08/2011 | 221000 | ||
| My 1993 lexus ls400 dashlights went out while driving from atlanta, ga to miami, fl on january 8th, 2011. i could not see the speedometer or any gauges! i have sent the circuit boards to a licensed electrical engineer to get it fixed. everything is good now but almost crashed at night and almost got a ticket becuase i could not see the gauges! | |||
| 06/12/2004 | 112000 | 1 | |
| Electrical problem: instrument panel. *tr | |||
| 01/15/2007 | |||
| The gauge cluster lighting on my 1993 lexus ls400 does not come on unless it is above 75 degrees or so outside or in the passanger compartment. the lighting of the gauge cluster is not just needed at night. with the gauges being electronicly lit you can't see your speed, revs, engine temp, or fuel level day or night unless the car is fully warmed up or it's hot outside. needless to say that in the winter even during the day, the lights are no where neer warm enough to light up. lexus has no suggestions other than replace the unit with an expensive brand new one that will have the same problem in a few years. they have not made any change to the circutry or lighting in order to accomadate for their problem. | |||
| 11/26/2009 | 54000 | 1 | |
| 1993 lexus ls400 cluster light failure resulting in the dashboard lights being completely unreadable. unable to determine speed, gas level or any warning lights. read in the lexus forums that this is very common and lexus refuses to recall even though death or injury could result. *tr | |||
| 11/01/2009 | 180000 | 1 | |
| Speedometer - instrument cluster lighting failure. because of some faulty condenser spillage cluster lighting fails. *tr | |||
| 02/27/2009 | |||
| Tl*the contact owns a 1993 lexus ls400. while driving approximately 40 mph on normal road conditions, the instrument cluster failed to display readings for the speedometer, tachometer, and fuel gauge. there were no warnings prior to these failures. the vehicle was taken to an independent mechanic for diagnostic testing and it was confirmed that the instrument cluster required replacement. the vehicle has not been repaired. the failure and current mileages were unknown. | |||
| 12/14/2008 | 130000 | 1 | |
| My lexus 1993 ls400 instrument panel does not light up when car is started. it takes about 25 minutes of the car running until the lights start to flicker and finally come on. when they aren't on, we cannot tell how fast we going, how much gas we have and etc. i have been on many sites about this and it seems to be a very big problem with these cars. the dealers want about 2-3 grand to fix. why hasn't a recall been done about this problem. these cars are notorious for this problem. when driving at night its completely dark in the car and if we were to get pulled over for not knowing how fast we are going, we could get a ticket for the dash board lights not working. um, sir, i am not sure how fast i was going because the dash lights don't work, that's not a good answer!! lexus has fumbled the ball on this one! these are expensive cars, they need to be held responsible for putting crap parts in them. please help. *tr | |||
| 09/24/2004 | 80000 | 34 | |
| My speedometer and tach intermittently fails to operate. *nm | |||
| 06/01/2005 | 101000 | 1 | |
| 1993 lexus ls 400 instrument cluster failure - speedometer, tachometer and gas gauge do not work in cold weather until vehicle warms up. occasionally the electroluminescent instrument lighting fails too. either situation results in a safety concern related to vehicle operation. dealer explained that this model year has a problem with the circuit board that controls the instrument cluster. as other complainants have stated, this clearly seems to be a recurrent and common failure in this vehicle and impedes the safe operation of the vehicle. i would ask the nhtsa to investigate and determine if a recall is warranted. *nm | |||
| 09/23/2006 | 178000 | 50 | 02/15/2000 |
| Instrument cluster panel light failure..unable to read fuel quantity or speed..please be advised that because of the excessive complaints regarding this problem i will hold the nhtsa solely responsible for any and all accidents including speeding tickets pertaining to this vehicle as from today 09/23/06. i would strongly advise that you contact this vehicle manufacture and urge an immediate recall regarding this major safety electrical problem. *nm | |||
| 01/10/2005 | 65000 | 5 | 11/01/2004 |
| Dt: the contact stated while driving the back lighting for the gauge cluster did not come on, until the vehicle was warm. the mileage was not recorded properly. the fuel gauge malfunctioned,causing the vehicle to run out of gasoline. also, the headlights did no stay lighted in the darkness, and nothing on the dashboard was working correctly. the vehicle was taken to a dealership for inspection, and they determined the circuit board needed to be replaced. the manufacturer was contacted. no repairs were made.*ak updated 01/23/06. *jb | |||
| 11/02/2004 | 2 | ||
| Hello, have a 1993 ls400, which has bad instrument cluster. no lights turn on in cold days. the fuel gauge is also not working, even the trip computer dose not record while the lights are off. it is impossible to find out how mucn fuel is left. this car is my wife's car and she is really frustrated about the whole sittuation because the gas ran out twice in last month and she was stuck on the road. dealer are asking 1200-1500 to fix this which is not fair because this is manufacture defect they should do a recall.*ak i bought lexus because i thought they here is the company in relentless persuit of perfection, maybe not i will think twice before buying lexus again. thanks jigar. *ak | |||
| 01/01/2003 | 9 | ||
| The insturment panel on my 93 lexus ls400 works only when the car is warm. if there's cold enough weather it will never light up. i work about 10 minutes from home and i never can see how fast i'm going, how much gas i have, etc. the only time it ever comes on is if it's very warm out and i drive for 45 minutes or more.*ak | |||
| 07/27/2003 | 110000 | 1 | 05/01/1995 |
| When the vehicle was started in the mornings, the consumer was unable to read the information on the dashboard, and then all of the lights started to flash. *ak *jb | |||
| 02/02/2003 | 93000 | 2 | 12/19/2000 |
| While driving the vehicles dash lights started to flicker then all the lights inside vehicle went out. the consumer was unable to tell how much fuel was in the vehicle. the technician stated that the entire dash needed to be replacing. *nlm *scc | |||
| 03/01/2003 | 55000 | 03/01/2003 | |
| Dash display wont come on along with interior lighting when cold. cannot see speed and cannot read my gas level. instrument lights start to come on after a long while. when the finally come on they blink and obstructs driving at night. *nlm | |||
| 02/04/2003 | 57000 | 1 | 01/13/2003 |
| The whole dash will not light up when the weather is cold, causing driver not to see any of the warning lights, speed, or fuel level. i believe this leaves the car occupants in a very dangerous situation. the lexus dealer wants an absurd amount of money ($1500) to fix problem, which i believe is a factory design flaw and needs to be recalled. just over researching this problem in 1 day i have found almost 50 people with the same problem from the same car.*jb | |||
| 1 | |||
| Consumer states that the dashboard lights intermittently began to turn off, the dealer informed consumer that the warranty had expired and in order to find the problem, the dashboard would need to be removed, possible electrical problem. *slc | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 05/25/2007 | 12/10/1996 | ||
| The instrument panel on my '93 ls 400 is not functioning properly. sometimes when it is cold it won't light up. in addition, the speedometer and the tachometer only work sporadically. i understand that this has been a problem with lexus vehicles for years and i want to lend my voice to the many who have already experienced this problem. this has to do with a design flaw in the manufacturing of this component and should be recalled. the dealer wants almost $2000 to repair a problem that should never exist. the worst part about that is that the new module will have the same design flaw that the old one has. even my '58 chevy had a speedometer that worked. i believe that lexus has taken a head in the sand attitude toward this problem and should be made accountable. | |||
| 10/10/2004 | 80500 | 20 | 12/10/1996 |
| Instrument panel is unreadable--lighting is completely out. *jb | |||
| 09/02/2003 | 103440 | 14 | 06/15/2000 |
| I am experiencing major problems with the instrument cluster on my 1993 lexus ls400. whenever the temperature drops below 70 degrees, the instrument panel goes completely out. the dash board panel fails to light up in the mornings when i start the car. i have to be driving for 45 min's to an hour before it starts flickering then eventually comes back on. if i turn on the a/c on re-circulating mode, it goes back off when ever the interior of the car gets cool. this is very frustrating since i am not able to tell what's going on with my car, no gas gauge, no temp gauge, no speedometer gauge, no tachometer no nothing. i checked with the dealer and they are telling me that i have to replace the entire dash unit at a cost plus labor totaling between $1500 - $2000. after checking with several other owners with the same type of vehicle, they to have the same problem. in my opinion this is a major defect in this vehicle and a very dangerous one. lexus needs to recall this issue. can you please help. i would appreciate any information you can provide to help resolve this problem. please contact me by return email or give me a call at (973) 503-517 to discuss this matter in more details. *jb thank you. *jb | |||
| 07/29/2003 | 1 | ||
| 1993 lexus ls 400- dash illumination fails, preventing driver from seeing speedometer, tachometer, gas gauge, engine warning lights and gear indicator. this is a very wide spread problem in this vehicle and a recall is required. *ak | |||
| 11/01/2002 | 88000 | 77 | 01/07/2001 |
| Dashboard lights do not work until vehicle has bee driven for about 30 minutes. | |||
| 03/06/1992 | 97000 | ||
| Lexus - 93 ls400 - dash cluster no longer shows speed, engine rpm, and fuel level. ts | |||
| 12/01/2002 | 130000 | 1 | 03/01/2001 |
| The lights did not illuminate on the dashboard until the vehicle was warmed up for at least 30 minutes, and was unable to see the readings while driving at night. ts scc | |||