Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 12/23/2009 | 1 | ||
| Lift supports unable to support trunk. in 2006 lexus las vegas, nv quoted us $750.00 to fix the problem. found the cost prohibitive and decided to make do with propping-up trunk with wooden stick each time we open. we are a retired couple in our late sixties, we find the propping-up physically taxing and clearly a safety issue. yesterday, were it not for my wife's fast reflex, her head would have seriously smashed when a gust of wind slammed the propped-up trunk. *tr | |||
| 11/07/2009 | 125000 | 1 | |
| Rear door latch failed and the door no longer closes. dealer said the plastic latch deteriorated and needs to be replaced with a new one but there is no service bulletin on it. looks like a safety issue why the door latch is made from plastic and the door can actually open while in motion. *tr | |||
| 04/20/2009 | 0 | 1 | |
| Trunk lid struts on 2001 lexus ls 430 failed and the heavy trunk lid nearly bashed my brains out. *tr | |||
| 04/08/2009 | 72000 | 1 | |
| I have a 2001 lexus ls430 with approx. 72,000 miles in excellent condition. the trunk lid does not stay up securely and in windy conditions it drops down. on a couple of occasions it hit my head when i was removing some items and whilst i was lucky that since my head was inside, i was not hit by the sharp edge of the trunk and not injured badly but it could have been really worse. the problem is caused by defective struts in the trunk opening mechanism. i checked on the internet and i see hundreds of complaints about this issue and all sorts of places (e.g. ebay) advertising replacement struts. i feel that this is a major safety issue in a luxury car of this caliber and lexus should recall and fix this problem. *tr | |||
| 01/02/2009 | 76000 | 1 | |
| Suddenly the drivers door does not open from inside. while inside the car i have to roll down the window and open the door with outside handle.the car has not been in any accidents. *tr | |||
| 01/23/2008 | 97000 | 1 | |
| On my 2001 lexus ls 430 the trunk struts do not support the trunk very well at all. the trunk is difficult to open and closes on your head almost every single time. *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 01/31/2010 | 133000 | ||
| Tl*the contact owns a 2001 lexus ls430. while driving approximately 60 mph, the rear passenger side door suddenly opened. he pulled over and closed it. he took the vehicle to the dealer and was informed that the door latch system failed and needed to be replaced. he called the manufacturer and filed a complaint with a representative. the vehicle has not been repaired to-date. the current and failure mileages were approximately 133,000. | |||
| LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK | |||
| 01/09/2006 | 35820 | 1 | |
| I had opened the trunk on my lexus sl-430 to place some personal items for transport. i was leaning down when suddenly the trunk lid came crashing down with the corner of the trunk striking me in the area around the eye and the upper cheek bone. the injury resulted in bruising and swelling around the eye and has resulted in continuing pain, swelling and discomfort in the eye, ear and cheek bone. after the incident the trunk was inspected by me and other company personnel and it was discovered that the hydraulic trunk struts necessary for the safe operation of the trunk had both failed. i have since had the trunk struts replaced. *jb | |||