Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
03/29/201137000
 While parked on a sloped driveway with front of the car higher than the back, i opened the trunk and started to reach for an item in the trunk when the trunk lid came down on the back of my head. when i lifted the trunk lid so i can move away and then let go, it slowly came back down and stopped with slight clearence between the trunk lid and the bottom portion of the trunk. i took my car to a dealer for a warranty repair. they told me that the trunk lid is heavy so this is a normal behavior. i firmly believe that this is a defect and should be fixed by the manufacturer.
04/18/201030000
 I drive lexus 460 ls. it has 30,000 miles with a recent service. on the day of accident , i was driving to work at 7am. i had gas tank filled up the night before. the car started jerking when i left the house. a warning light came to take the vehicle to dealership for check up. since the dealership was on my way to work, therefore i decided to go ahead and drive.after 10 miles the car started to stop and i was barely able to take an exit and stopped at the curb to avoid some one hittig me from behind. my car was towed to lexus service station and i was told by them that gas was either diesel or had high contents of ethanol. i called florida better beuro. they analyzed the gas from the gas station and i was told that there was nothing wrong with gas. the dealership has refused to take the blame that there was a major engine failure. i wanted to bring this incident to your attention and wanted to know if some one else has reported a similar mishap. i want your department to investigate this accident so that it does not happen to any one else. i was very lucky to escape a life thratening accident but some one else may not be that lucky. lexus should be held responsible for the engine failure. thanks for your help.