Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/25/20105000
 We bought a lexus 450h 3 month ago. on last saturday, when the car hit curb at starting speed, the steer wheel turns 90 degree. the left front tire has only very small impact, some dust mark can be easily wiped off. the car is still drivable, but we are afraid that this car may loss control very easily, especially when it is off road on bumpy road. dealer is still talking with the factory to check whether the factory warranty will cover the damage.
11/28/2009900
 Tl*the contact owns a 2010 lexus rx450h. the contact was driving approximately 25 mph over a bumpy road surface. there was pressure applied to the brake pedal in which there was a delay power response. the driver was able to continue in operation. the failure occurred whenever encountering a bumpy road surface. in addition, during acceleration the vehicle became uncontrollable which occurred intermittent. the vehicle was taken to an authorized dealer for inspection. the technician was unable to detect a problem. the vehicle has not been repaired for the malfunction. the failure mileage was 900. updated 03/15/10 *bf
02/08/2010139991
 Lexus hybrid suv 2010 rx450h. car was in snow setting and when i tried to brake on a light snow surface, there was no response from the brakes and i also was unable to steer. i continued forward until i reached clear pavement and was then able to brake. this happened 3 times today under the same conditions. luckily no cars were coming or i would have been hit broadside on a busy street. *cn
01/24/201040
 Tl*the contact owns a 2010 lexus rx458. whenever the steering base was adjusted an item could fall between the steering base and it prevented the contact from make a left or right turn. the contact is concerned about the safety risk since a part of his key chain was caught in the steering wheel. the current and failure mileages were 40.