Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
05/07/20117000
 Tl-the contact owns a 2010 lexus rx 450h. the contact stated that the vehicle failed to accelerate over 70 mph while driving up an extremely steep incline. an authorized dealer was notified and they informed the contact that the vehicle response was normal. the manufacturer was not made aware of the problem. the approximate failure mileage was 7,000. kmj
07/01/2011212/01/2010
 2010 lexus rx450h. consumer states problem with braking system *tgw the consumer noticed after driving the vehicle for a few months, that it sometimes surged forward a few feet while braking or when letting off the brake. the dealer informed the consumer the braking system was typical of a hybrid vehicle. the consumer stated a couple of weeks later, the vehicle surged forward again as she was braking. *jb
02/10/20114367
 Service brakes, march 13, 2011 - mansfield ma i purchased my 2010 lexus rx 450h in december 2010. ever since i bought it, i have noticed that from time to time, when i press the brake pedal, the car seems to surge forward(!) momentarily before it slows down. this happens most frequently. it will happen even if i am only coasting and not touching the gas pedal when pressing the brake initially. it happens to me at least once or twice a week. it is somewhat disturbing. i have mentioned this to my lexus dealer, but they have dismissed my concerns both times i brought it up. has anyone else noticed this issue? view details
07/28/20091000
 I purchased my 2010 lexus rx 450h in july of 2009. ever since i bought it, i have noticed that from time to time, when i press the brake pedal, the car seems to surge forward(!) momentarily before it slows down. this happens most frequently when driving over bumpy roads. and it will happen even if i am only coasting and not touching the gas pedal when pressing the brake initially. it happens to me at least once or twice a week. it is somewhat disturbing. i have mentioned this to my lexus dealer, but they have dismissed my concerns both times i brought it up. i noticed this even before i had heard of the toyota recall on hybrid prius brakes, but from what i read, the issue sounds similar to the prius hybrid 2010 problems. but there is so far no recall on lexus 2010 hybrid brakes. has anyone else noticed this issue?
02/12/201020001
 I was driving a 2010 lexus rx450h on a highway at @60 mph when it accelerated on its own to @80 mph within a few seconds. it responded to the brake and i exited the highway. i had the vehicle previously checked by the dealer, rallye lexus in glen cove ny, and they said they were no problems. the dealer and factory rep. checked the vehicle after the incident and they again said there were no problems with the car. however, the event did occur and now i will not drive the vehicle. fortunately there was no accident as a result of the malfunction. *tr
11/28/2009900
 Tl*the contact owns a 2010 lexus rx450h. the contact was driving approximately 25 mph over a bumpy road surface. there was pressure applied to the brake pedal in which there was a delay power response. the driver was able to continue in operation. the failure occurred whenever encountering a bumpy road surface. in addition, during acceleration the vehicle became uncontrollable which occurred intermittent. the vehicle was taken to an authorized dealer for inspection. the technician was unable to detect a problem. the vehicle has not been repaired for the malfunction. the failure mileage was 900. updated 03/15/10 *bf