Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
09/21/20121200001
 My wife was driving her lexus 300 rx to a grocery store when car stopped to react on the accelator pedal, then suddenly, the lexus very strongly accelerated - this also happend before - and its very scary. case # [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
09/21/2012120000
 My wife was driving her lexus 300 rx to a grocery store when car stopped to react on the accelator pedal, then suddenly, the lexus very strongly accelerated - this also happend before - and its very scary. case # 480283
04/01/201297000
 Tl-the contact owns a 1999 lexus rx300. while driving approximately 40 mph, the brake pedal was engaged slightly toprepare for a turn when the vehicle failed to reduce speed. the vehicle continued to accelerate even though the brake pedal was applied forcefully. the vehicle then traveled over the curb and crashed into a cement barrier. the rear passenger suffered minor injury to the shoulder. the vehicle was towed to a collision center. the manufacturer was notified of the problem. the approximate failure mileage was 97,000. kmj
04/01/201297000
 Tl-the contact owns a 1999 lexus rx300. while driving approximately 40 mph, the brake pedal was engaged slightly to make a turn; however the speed failed to reduce. the vehicle continued to accelerate even though the brake pedal was applied forcefully. the vehicle then traveled over the curb and crashed into a cement barrier. the rear passenger suffered minor injury to the shoulder. the vehicle was towed to a collision center. the manufacturer was notified of the problem. the approximate failure mileage was 97,000. js
12/13/200591000
 Tl* the contact owns a 1999 lexus rx300. whenever the contact would attempt to stop the vehicle at a low speed the contact noticed that the vehicle would suddenly surge forward before the brakes would engage. the vehicle was taken to the dealership where the contact was informed that the vehicle was working properly. the contact has noticed the failure since the day the vehicle was purchased. the current and failure mileages were 91000.
03/01/2002150003
 3 episodes of severe acceleration terminated by shifting to neutral. in each case the rpm cycled from 3,000 to 8,000 and then spontaneously returned to normal after about a minute. in neutral gear. i was unable to overcome acceleration by braking. the gas petal fell to floor each time but was not stuck and returned to normal after the episode was over. these 3 events occurred in a single week. i felt there was some malfunction of the cruise control--which i never use. i had the cruise control disconnected at a local garage and never had another problem. when i told the lexus dealer about this at the next routine service visit, they said they had never heard anything like this and did not suggest further action. i never reconnected the cruise control. i report this now because of the current concerns. this was clearly electronic in some fashion and i believe involved the cruise control mechanism. *tr
08/20/20081030001
 I was slowly backing up through a narrow exit, and then i put the car in drive, slowly pressed the accelerator and the car just took off like a bullet, i hit the wall of a house, i was about 10 or 15 feet from the wall, it was so unexpected, fast and scary that i froze, i was with three other people in the car, we were lucky that nobody got hurt. the car was a total loss. this is the only time this happened. *tr
 Consumer was involved in a frontal collision in which vehicle rolled over and landed on the roof. upon impact, driver's and passenger's air bags did not deploy. also the engine would not cut off. please give any further details. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
03/25/20051150001
 Vehicle experienced sudden acceleration while backing into the car port, the accelerator pedal stuck ,causing the vehicle to crash through a wall.*ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
1
 Vehicles exhibiting poor acceleration while driving dealer replaced air flow meter and claimed tires were too agressive. problem still exist. *tt
VEHICLE SPEED CONTROL - LINKAGES
12/01/199907/01/1999
 Car accelerated suddenly from reverse to drive position. car was stopped only by forcing lever into park position. *ak