Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 08/29/2011 | 73000 | ||
| Tl* the contact owns a 2001 lexus rx300. the contact stated that while attempting to park, the vehicle suddenly accelerated forward and crashed into a brick wall. the air bags did not deploy. the vehicle sustained front end damage and the contact suffered minor injuries as her breast hit the steering wheel. the insurance company was not notified. neither the dealer, nor the manufacturer, were made aware of the failure. the failure mileage was 73,000. | |||
| 08/29/2011 | 73000 | ||
| Tl-the contact owns a 2001 lexus rx300. the contact stated that while attempting to park, the vehicle suddenly accelerated forward and crashed into a brick wall. the air bags did not deploy. the vehicle sustained front end damage and the contact suffered minor injuries as her breast hit the steering wheel. the insurance company was not notified. neither the dealer, nor the manufacturer, were made aware of the failure. the failure mileage was 73,000. sm. | |||
| 08/29/2011 | 73000 | ||
| Tl-the contact owns a 2001 lexus rx300. the contact stated as she was getting ready to park her vehicle there was sudden acceleration into the brick wall in front of her. the air bags did not deploy. there was front end damages to her vehicle. the contact stated she hit her breast on the steering wheel. the insurance company was not contacted. the dealer was not contacted the manufacturer was not contacted. the failure mileage was 73,000. mw | |||
| 05/12/2010 | 59422 | ||
| I was driving a lexus rx 300 and had exited the freeway. i pressed the brake lightly to decrease my speed but instead, the car unexpectedly accelerated. i then stepped on the brake fully but the car continued to accelerate by itself. i tried to slow the car by shifting the gears...tried neutral, l1, l2, and even reverse but failed to slow down. i was going at high speeds, unable to stop, and very scared as i was on a street with many lights. after passing through a red light, i turned the car into the curb and dragged the wheels against the curb until the car came to a stop. i was very fortunate not to hit another car or people through two intersections. this occurrence happened at 3:55pm, may 12, 2010. the vehicle was towed to the nearest lexus dealership for inspection and at this time, it is still under evaluation. this is the first time this car has demonstrated any unintended acceleration or failure of brakes to stop acceleration. | |||
| 06/25/2009 | 1 | ||
| 2001 lexus rx300. consumer states sudden surge into reverse causing a crash into another vehicle. *tgw | |||
| 06/25/2009 | 78000 | ||
| Tl* the contact owns a 2001 lexus rx300. while the contact was backing into his parking spot the vehicle had suddenly surged in reverse causing the contact to crash into a nearby vehicle. no one was injured. a police report was filed for the incident. the vehicle had not been diagnosed by the dealership. the current and failure mileages were 78000. | |||
| 08/24/2009 | 100000 | 1 | |
| When driving on an almost flat freeway with cruise control on 70-75, all of a sudden the rpm goes very very high even though the speed does not go high. at the time the event is happening, i push the brake to take it of the cruise, the rpm come down immediately to normal. i initially thought it was a problem with my cruise and decided not to use it anymore but after the toyota's events with acceleration i figured that this may also be a related electronic defect in lexus. my car is a 2001 lexus rx300. *tr | |||
| 12/18/2003 | 48000 | 1 | |
| 2000 lexus rx 300 (this is a toyota camry engine in a lexus body) car transmission would not change into high gears 3 & 4 for highway driving, preventing acceleration. lexus of norwood, ma replaced the entire transmission under warranty. 5,000 miles later the new transmission was doing the same thing, after a week they finally gave it back to and said it was repaired but not what they had to fix and were very sketchy, it was still under warranty. finally the repair technician told in low tones so not to be heard that it was computer software problem and that;s why they would not tell me. so they replaced an entire transmission at 48000 miles incorrectly when all they had to do was do a software bug fix. i think this is significant because the computer prevented acceleration but could probably also cause unintended acceleration. they do not have control of their software running these engines and don't want to admit because they don't know how to fix it. *tr | |||
| 01/01/2008 | 60000 | 1 | |
| The gas pedal on my 2001 lexus rx 300 sometimes sticks. i was not too concerned until the recall of other toyota products for the same problem. for the most part, the pedal sticks in the idle position so it has not been a problem. the frequency of sticking can be described as infrequent, occurring on 10 to 20 occasions over a two year period. *tr | |||
| 01/06/2010 | 31000 | 1 | |
| 2001 lexus rx300 sudden unexplained acceleration causing near accident. this was not due to carpet overlapping gas pedal. *tr | |||
| 11/14/2009 | 80000 | ||
| Tl*the contact owns a 2001 lexus rx300. while driving 80 mph with the cruise control engaged, then the vehicle accelerate on its own. she attempted to turn the cruise control off; however, after engaging the brakes the vehicle failed to stop and accelerated up to 100 mph. the contact was forced to exit at an off ramp, down shift into park in order to stop the vehicle. the dealer stated that the throttle cable was stuck and frayed; however, he also stated that the cable exhibited normal wear and tear. the failure mileage was 80,000. | |||
| 05/02/2007 | 103675 | 3 | 03/01/2002 |
| Tl*the contact owns a 2001 lexus rx300. while driving 67 mph the vehicle's variable skid control light illuminated and the beeper activated. the contact lost control of the vehicle and began to swerve before automatically shutting off. the vehicle restarted three times without the key in the ignition. the variable skid control beeper deactivated and the light dimmed. the weather was clear with dry road conditions. the current and failure mileages were 103,675.*ak | |||
| 08/01/2004 | 54000 | 1 | 11/15/2001 |
| Throttle stuck wide open following routine acceleration going up hill. engine continued at high revs. control and braking were difficult as engine raced uncontrollably. vehicle stopped by exiting into parking lot and being put in park.*ak after 1 hour when vehicle restarted engine immediately red lined. it did the same the following day and at dealer after being towed in. diagnosis from dealer- throttle control body stuck. fortunately driver dealt with potentially fatal situation without injury or damage. manufacturer unwilling to disclose similar episodes. | |||
| 07/05/2003 | 1 | ||
| When driving at low speeds, the vehicle surged forward without warning. this caused the driver to lose control of the vehicle and hit a building head on. upon impact, both frontal air bags did not deploy. *ak *jb | |||
| 02/21/2001 | 1 | 01/01/2001 | |
| Foot solely on brake as vehicle coming to a stop in parking spot suddenly with no reason accelerated over-riding the pressure on the brake--jumping the concrete stop-knocking over parking post and sign and coming to a stop just hitting the opposing vehicle's left front wheel well doing damage to it and to my car. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 12/10/2004 | 65000 | 1 | |
| Vehicle was experiencing a sudden acceleration problem. consumer was parking the vehicle when the acceleration began. vehicle hit a brick pillar. *ak | |||
| 08/17/2004 | 4 | ||
| Consumer's son was driving vehicle on august 3, 2004 at 25 mph uphill when suddenly the accelerator stuck. vehicle red lined up the hill, and when it reached the top of the hill, the motor was still racing. consumer's son managed to get the vehicle on the side of the road, and cut the vehicle off. it was witnessed by police officer,who was at the top of the hill. then police officer asked consumer's son to restart the vehicle, and the motor immediately begun to race, red lining again. he was then asked to turn the vehicle off, allowing it to cool down. then, the tow truck was called by the police officer. when the tow truck arrived on the scene consumer's son was again asked to restart the vehicle, and vehicle repeated the same thing, it red lined. the vehicle was turned off, and towed to a lexus dealer. *ak | |||
| 07/02/2004 | 59000 | 2 | 03/01/2001 |
| Two (2) incidents of sudden acceleration by the vehicle - the dealer was not aware of any similar issues. i was not aware that nhtsa was conducting an investigation into similar occurrences with other toyota/lexus vehicles.*ak | |||
| 01/15/2003 | 20400 | 11/17/2000 | |
| 2001 lexus rx300, 30degree outside temp, vehicle warmed up until heated seats worked, drove vehicle about 80 yards forward, vehicle put into reverse, sudden acceleration occured at full throttle, brakes did not function, unable to shift into drive position with vehicle in motion, rpm needle at redline 8000rpm, vehicle finally brought to screeching and shaking stop when shifted into park. engine was shut off, when started again, rmp needle jumped up to redline again and stayed there. this repeated about 5 times. acceleration was stuck at full throttle. no collision. vehicle malfunction reported to dealership, vehicle towed for diagnosis and repairs. noticed ticking sound coming from drivers side. | |||