Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/21/2012290000
 Tl-the contact owns a 2002 lexus rx 300. the contact stated that the vehicle was involved in a crash and none of the air bags deployed. the contact mentioned that he was not wearing a seat belt at the time of the failure. as a result, he sustained a head injury after hitting the dashboard. the driver of the other vehicle suffered a neck injury. the vehicle was destroyed. the failure mileage was 290,000. pmb
08/21/2012290000
 Tl-the contact owns a 2002 lexus rx 300. the contact stated while avoid in a crash that destroyed the vehicle none of the air bags deployed. during the crash the contact was not wearing the seat belt. the contact suffered a head injury by hitting the dashboard. the driver of the other vehicle suffered a neck injury. the contact stated if the air bags deployed the contact would have not hit the dashboard. the failure mileage was 290,000. jo
04/07/2012
 Both driver and passenger air bags failed to deploy upon front impact with a tree.
05/26/2009612321
 Tl*the contact owns a 2002 lexus rx300. when the contact attempted to start the vehicle, she noticed that the engine attempted to start itself before the key was turned all the way in the ignition. she proceeded to shift the vehicle from park into drive. the vehicle accelerated quickly and would not stop, even when the brakes were applied. the vehicle crashed through the garage door and, approximately 10 feet further, struck a retaining wall, her neighbor's home, and a gas meter. the contact placed the vehicle into reverse and it sped back through her retaining wall and struck her home. the air bags did not deploy and there were no injuries. a police report was filed and the vehicle was destroyed. the dealer stated that they had never heard of this type of failure. she attempted to notify the manufacturer, but was unable to reach anyone. the current and failure mileages were 61,232. updated 11/10/09
04/30/2008700001
 Tl*the contact owns a 2002 lexus rx300. while driving 35-45 mph, the contact stated that another vehicle crashed into the drivers side of her vehicle. the airbags did not deploy. the contact sustained a concussion and neck injuries and felt this was caused because the airbags did not deploy. as of may 27, 2008, the dealer had not repaired the vehicle. the failure and current mileages were 70,000. updated 07/29/08 *bf updated 07/29/08
1
 Another vehicle cut through the center median and turned into the consumer's path striking the left front bumper and fender; yet none of the air bags deployed. *ph vehicle is traveling at 65 mph. *la
AIR BAGS - FRONTAL
05/01/20058200012/30/2002
 Dt: the consumer was involved in an accident in which the driver's side air bag did not deploy correctly. the consumer indicated that the air bag only partially deployed after impact and when it deployed in was towards the center of the vehicle. *nm
02/14/200543000103/15/2002
 The consumer was involved in a rear end collision of 25 mph, and the air bags failed to deploy. the upper harness of the seat belt failed to hold the consumer in place. the consumers chest hit up against the steering wheel. the consumer was transported to the local hospital by ambulance. the dealer and the manufacturer were not notified at this time. *jb *sc *jb
02/15/2004105/05/2002
 Vehicle involved in collision and air bags did not deploy.*mr the vehicle was struck on the left driver's side while traveling 65 mph. the driver sustained injuries to his chest, left leg, back shoulder, etc. the passengers sustained minor cuts bruises and contusions. *nm