Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/04/2010 | 110000 | ||
| I experienced sudden unintended acceleration in my 2002 lexus, rx300 on 4 aug, 2010. i was in a parking lot making a left turn into the parking area when the vehicle revved full throttle and surged forward. i applied the brakes fully and when the vehicle did not fully stop i put the vehicle in neutral while still applying the brakes and stopped the vehicle. it was still idleing full throttle. i shut it off and let it sit a few minutes and started it again. it went to full throttle and would nout throttle down. i then went under the hood and tried to jiggle the accelerator linkage but to no avail. i called the local toyota service department and they told me to get the vehicle there. i had it towed to the service center. they would not do any work on it or even look at it because it was a lexus and they had been instructed not to do anything with unintended acceleration problems on any type of vehicle that was not a toyota even though lexus is manufactured by toyota. i had to get it to a lexus dealer in tucson, az (~80 miles away) for diagnosis. the lexus dealer service center diagnosed the problem as a bent throttle cable. some how a cover had come loose and the cable was exposed from its sheath and bent. i am sure the lexus of tucson service manager, mr. paul minor could explain it exactly but that is my interpretation of what he explained to me. i asked hime how this could have happened and he said he did not know. the repair was accomplished for ~$365.00 parts and labor. i will have the car back on friday 20 aug, 2010. i will have the old/bad parts on hand. i feel this is a problem in design that lexus should take responsibility to reimburse me and to issue a safety release and recall. there should be a fail safe if the throttle cable should bend. in my case the bent cable caused a full throttle condition and sudden unintended acceleration. i was fortunate that i was aware of what to do in that situation and that a pedestrian or another vehicle | |||