Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
12/31/2010159000
 In attempting to park my vehicle at a store parking lot, at very low speed (<1 mph) with my foot on or hovering over the brake pedal, my car lunged forward, jumped the 'stopper' and ran into a handicap parking pole. the car engine continued to race/accerlerate until i removed the key from the ignition. the store surveillance system caught the accident on tape. had it not been for the upright concrete pole, my vehicle very well would have caused injury to others. fortunately, neither my passenger nor i were injured. my insurance company found no damage to my brakes; and resulting damage to the front end has been repaired. however, since the accident, i have had my front brakes replaced. i am considerably more cognizant of slight accelleration of the vehicle without my assistance!!
02/07/2009174000210/01/2001
 Tl*the contact owns a 2002 lexus rx300. whenever the contact attempted to come to a complete stop, he noticed that the rpm's suddenly increased causing the vehicle to lunge forward even when the brakes were applied. the contact previously noticed that all of the dashboard warning lights illuminated for several days and then shut off without being serviced. the vehicle has not been diagnosed by the dealership. the current and failure mileages were 174000. updated 3/24/10 *cn the consumer stated he experienced sudden acceleration several times. updated 06/17/10*jb
12/20/20091200001
 Whenever at a stop or going at very slow speeds (less than 10mph, for example), gas pedal sticks. i have to apply pressure or stomp on the pedal to get the car to move, then it often lurches ahead. this does not happen if going at speed (25 + mph) when take foot off gas pedal nor does it happen when putting car into reverse. at times have to apply excessive pressure to get the gas pedal to move, other times not as much pressure. so far have not done anything to repair the sticking gas pedal. problem has been getting progressively worst since late last year. *tr
05/26/2009610001
 I owned a 2002 lexus rx300, which was totaled in may of 2009 due to a sticking accelerator. after i started it in my garage, the very second, i engaged the drive gear, with my foot securely planted on the brake, my vehicle took off like a rocket. it crashed thru my garage door, proceeded about 20 feet across my driving pad, crashed thru a brick retaining wall and did not stop until it hit my neighbor
07/01/20041
 While driving came to a complete stop. then, vehicle surged forward. took the vehicle to the dealer. *ak
05/04/200324500112/22/2001
 Throttle became stuck on 2002 lexus rx300 while car was being driven causing it to rapidly accelerate. car had to be turned off before it could be stopped. car was towed to lexus dealer. i was told it was just a freak accident that a tiny piece of plastic had gotten sucked into throttle. i want to be sure this was an accident and is not a defect. *jb
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
05/04/2006434331
 Tl*the contact owns a 2002 rx300 lexus. while driving 55 mph on a hill, the vehicle accelerated on its own and the pedal was stuck to the floor. she was only able to stop the vehicle after shifting into neutral gear. the contact shut the engine off and attempted to exit the vehicle; however, the doors failed to open until she restarted the vehicle. there was a loud noise present in the engine after restarting the vehicle; however, the vehicle began moving in reverse. the vehicle was towed to the dealer where the vehicle was purchased. the diagnostic computer test indicated that there was nothing wrong with the vehicle. the dealer stated that the floor mats could have caused the failure; although, the hooks were securely fastened onto the floor mats. the failure occurred on one occasion. the failure mileage was 43,433 and the current mileage was 73,000. updated 01/05/10 *bf updated 01/07/10.*jb
05/26/2009612321
 Tl*the contact owns a 2002 lexus rx300. when the contact attempted to start the vehicle, she noticed that the engine attempted to start itself before the key was turned all the way in the ignition. she proceeded to shift the vehicle from park into drive. the vehicle accelerated quickly and would not stop, even when the brakes were applied. the vehicle crashed through the garage door and, approximately 10 feet further, struck a retaining wall, her neighbor's home, and a gas meter. the contact placed the vehicle into reverse and it sped back through her retaining wall and struck her home. the air bags did not deploy and there were no injuries. a police report was filed and the vehicle was destroyed. the dealer stated that they had never heard of this type of failure. she attempted to notify the manufacturer, but was unable to reach anyone. the current and failure mileages were 61,232. updated 11/10/09
VEHICLE SPEED CONTROL - LINKAGES
05/07/20032
 While going slow the car accelerates suddenly, already this happened twice and both times i hit the wall. *jb