Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
08E020000POLYMER PROCESS DEVELOPMENT, LLC E (Equipment)93104/18/2008MFRTOYOTA MOTOR NORTH AMERICA, INC.03/06/200803/07/2008571205
Defect SummaryPolymer process development is recalling 931 units of back glass, p/no. fb20415zpy, sold as replacement equipment for use on 1999-2004 lexus rx300 vehicles. the glass fails to conform to the automotive glazing material requirements of federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryThe purpose of this standard is to reduce injuries resulting from impact to glazing surfaces.
Corrective SummaryPolymer will notify owners and replace the affected glass free of charge. the recall began on april 18, 2008. owners may contact polymer toll-free at 800-510-9879.
NotesThis recall only pertains to polymer aftermarket replacement back glass and has no relation to any original equipment installed on vehicles manufactured by toyota.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
EL0070207/05/2002633796Some vehicles may exhibit the in-mirror compass inoperative. *tt09/24/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - SUN ROOF ASSEMBLY
12/01/2001
 Sun roof does not have the same pinch protection as side windows. the sun roof closed on my hand as i was demonstrating this feature. the brochure for the 2002 lexus rx 300 states on page 43 under safety and security pinch protection for power windows and available sun nroof which i have on my car.*ak
VISIBILITY - WINDSHIELD
04/26/2004112/22/2002
 The windshield glare from my 2002 lexus rx 300 is so great that i can not drive the car during the day and safely see other vehicles to the left or right. i don't know how to correct this problem. i spoke to the dealer parts manager who told me it was very common and nothing could be done. is that true? i am afraid to drive my car. i have tried covering the dash but it did not help. have you considered this glare issue? the dealer said lexus was aware of the problem and had made changes in design because of it.*ak