Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| EL001-08 | 03/04/2008 | 10024642 | Repair manual supplement: srs light [on} - dtc b0111/b0116 - open side squib circuit. *nj | 05/01/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/24/2005 | 15000 | 1 | |
| Tl*the contact owns a 2004 lexus rx330. the contact was backing out of a parking space at approximately 5 mph. there was a loud noise outside of the vehicle. the gear was shifted into drive and suddenly, the vehicle accelerated without warning. there were several attempts with extreme force applied to the brake pedal. the vehicle failed to reduce speed and crashed into a wall. the driver sustained intense pain to the ankle with other minor injuries. the vehicle was towed to an authorized dealer and repaired for damages. the contact had concern of the safety risk involved. the failure mileage was 15,000. the consumer stated the air bag failed to deploy. updated 05/11/10. *jb | |||
| 10/16/2009 | 89000 | 1 | |
| I have a lexus rx 330 (2004) and it was recently involve in a high speed (55mph) collision to the drivers side of the vehicle and none of my front or side airbags deployed. this same vehicle was involved in a collision in 2007 to rear of the vehicle and again it was high speed in access of 40mph none of the air bags deployed! i have always taken my car to the dealership for maintenance and i have complained several times to my service advisor of many concerns and nothing is or has been resolved and appears to go to the waste side. *tr | |||
| 10/15/2009 | 66688 | 1 | |
| Driving conservatively through a pharmacy parking lot; abruptly took a right hand turn into an available parking space ( habitually prefer a left-handed parking entry); engine roared, tires squealed and auto jumped over the concrete parking barrier/ over the curb/ and proceeded to strike near the door entrance and a support wall. airbags did not deploy. *tr | |||
| 10/26/2005 | 30500 | 1 | 10/23/2003 |
| While driving the 2004 lexus rx330 on the freeway, trying to avoid a car on my left lane that suddenly swerved to my driver side. to avoid being hit, i steered slightly to the right. however, due to the speed, the car went over to the right lane and when trying to turn the steering back to the left, the car skid and lost control. skidded across two lanes to the right, hit a truck trailer, trailer over turned, my lexus then got bounced back, rolled over across 5-6 lanes on the freeway, landed on the passenger side by the divider, driver was knocked out after impact when the suv started rolling over. got a concussion on the left side of the head. car was totaled. my complained is that none of the air bags in the vehicle was deployed at all. wrote a registered letter to the manager of the lexus dealer where the car was purchased two years ago but never got a reply either. with such extensive damage and several impact during the accidents, if the air bags were deployed, the concussion could have been avoided plus the numerous cut from the flying glass when all the windows and windscreen were shattered. *nm | |||
| 08/04/2005 | 03/10/2005 | ||
| Passenger airbag remains (indicates off) when my spouse is in the passenger seat. took to dealer and dealer has not fixed problem. | |||
| 05/25/2005 | 20000 | 1 | 10/12/2004 |
| Dt: consumer's vehicle was involved in a front end collision going approximately 40 mph. upon impact, the air bags did not deploy. there was extensive damage to the vehicle. contacted lexus and lexus stated that because the impact was high consumer struck tractor trailer in the rear, and there was no damage to the frame. the damage occurred higher than a typical impact being that the consumer struck a large vehicle. the vehicle is currently at a repair shop getting fixed. . seat belts were worn when this occurred. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 05/04/2008 | 60312 | 1 | |
| Mom and dad were struck on passenger side by person who ran stop sign at high speed 55+. the were traveling @ 35 mph in a 35 mph zone. vehicle was flipped multiple times from the impact of the individual who ran stop sign. drivers side curtain airbags never deployed despite the multiple rollovers. both parents were carried off unconscious by ambulance. dad had to have surgery from his injuries. mom suffered head injury. i wanted to have the vehicle investigated as to why the airbag never deployed on the driver's side. it flipped several times. mom was on driver side and was the one who sustained the head injury. passengers curtain and side air bag did deploy. all of the witness who observed vehicle collision, could not believe with such a bad accident and rollover her bag never deployed. *tr | |||
| 06/23/2005 | 10200 | 2 | 10/19/2004 |
| Right side tire hits the curb lane tried to correct it& loses control (fish tail) rolls over several times & lands on ditch. both side airbags did not deploy that cause severe injury to person occupying passenger side. | |||
| 08/25/2004 | 13000 | 1 | |
| While at a complete stop, the truck was hit on the driver's side by a motorist driving between 20-40 mph. upon impact the seat mounted side air bag failed to deploy. the driver sustained a concusison and injuries to his/her left hand. *jb | |||