Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
070210/16/200710023695Customer support program - warranty coverage enhancement for 2004 model year gx470, ls430 & rx330 vehicles as well as 2004 through early 2005 model year lx470 vehicles equipped with rear (back-up) camera. *nj01/25/2008
0010704/06/200710021587Tonneau cover latch rattle. *kb06/07/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
08/10/201050000
 While attempting to back slowly out of a parking space, my car went from 0 to at least 40 mph in a matter of seconds and hit a pole across a parking lot. although i had my foot off the gas, i was attempting to find the brake. the entire incident happened in a matter of seconds. i remember feeling totally out of control of the car. the pole behind me was driven through my suv to the passenger's seat.
04/10/201085684
 I bought my lexus in 2007. it is a 2004 rx lexus 330 it had 31,000 miles when bought. since i had the car my radiator was broken and the lexus dealership repaired it under warranty. before this i remember stopping to the dealership because felt the car was stalling and was told that nothing wrong its just i have to be consistent the way i drive with speed. now in 2010 i'm experiencing the same problem with the car stalling or lagging with the rpm and a little noise coming from the transmission. i really think they should recall this or do something about it because i read alot of reviews that this is happening and the car doesnt even have that many miles. i spent alot of money on this car and they should take this problems in consideration really.
03/12/2010
 Vehicle periodically (approx. weekly) surges between 2nd and 3rd gear (automatic transmission). has been doing this since purchase in oct. 2003, as a brand new vehicle, up through the present date. for years i complained verbally, and wrote letters and e-mails to lexus. they first denied there was a problem, then changed tactics and blamed it on me, then said they didn't know what the problem was or if there was a problem, then lexus finally admitted there was a problem--off the record, but didn't know how to fix it. every time i brought the car in for routine service, they would install computer updates to see if that would fix the problem--which it did not. years ago, i researched through government records and found numerous complaints of the same kind with 2004 lexus rx 330s. in light of recent recalls of toyota vehicles, i am concerned that this may someday turn into the same unintended acceleration problem that is happening with other toyotas. i do not feel safe in my car!