Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 11V112000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 02/10/2003 to 08/31/2006 | V (Vehicle) | 769379 | 05/06/2011 | ODI | TOYOTA MOTOR CORPORATION | 02/24/2011 | 02/24/2011 | |||||||
| Defect Summary | Toyota is recalling certain model year 2004-2006 highlander, highlander hybrid, and model year 2004-2007 lexus rx330, rx350, and rx400h vehicles. if the forward retention clip used to secure the floor carpet cover, which is located in front of the center console, is not installed properly the cover may lean toward the accelerator pedal and interfere with the accelerator pedal arm. | |||||||||||||||
| Consequence Summary | If this occurs, the accelerator pedal may temporarily become stuck in a partially depressed position rather than return to the idle position. a stuck accelerator pedal may result in unintended and sustained vehicle speeds and make it difficult to stop, increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the floor carpet cover with a newly designed one free or charge. the safety recall is expected to begin during march 2011. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 06V253000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 02/10/2003 to 05/24/2005 | V (Vehicle) | 367594 | 07/24/2006 | MFR | TOYOTA MOTOR NORTH AMERICA, INC. | 07/13/2006 | 07/13/2006 | |||||||
| Defect Summary | On certain sport utility and hybrid vehicles, the two retaining clips for the driver's side forward center console can become loose. if both clips separate from the floor carpet cover, the cover may lean toward the accelerator pedal, causing interference with the accelerator pedal rod. | |||||||||||||||
| Consequence Summary | This condition may interfere with the accelerator pedal returning to the idle position increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the two floor carpet cover retaining clips free of charge. the recall began on july 24, 2006, and should be completed by early september 2006. owners may contact toyota at 1-800-331-4331 or lexus at 1-800-255-3987. | |||||||||||||||
| Notes | Toyota recall no. 60f and lexus recall no. 6ld.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| LSB-0059-12 | 07/10/2012 | 10045639 | Lexus: precaution information on removal, inspection, installation of accelerator pedal sensor assembly, which requires no lubrication. models 2001-13 ct200h, es300, 300h, 330, 350, gs300, 350, 450, 450h, 460, gx460, 470, hs250h, is f, is | 09/12/2012 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 01105 | 11/01/2005 | 01105 | 10018446 | Repair manual supplement: laser cruise control beam axis adjustment. *nm | 12/22/2005 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V112000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V113000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V115000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 09/09/2011 | 111000 | ||
| Tl* the contact owns a 2004 lexus rx330. the contact was driving 5 mph when the vehicle abnormally accelerated and caused the contact to crash into a light pole. the contact sustained injuries but was not transported to the hospital. a police report was filed. the driver sustained injury but was not seen by a physician. the vehicle was towed for repairs. neither the dealer nor the manufacturer was notified of the failure. the failure and current mileage was 111,000. | |||
| 09/09/2011 | 111000 | ||
| Tl- the contact owns a 2004 lexus rx330. the contact was driving 5 mph when the vehicle abnormally accelerated and caused the contact to crash into a light pole. the contact sustained injuries but was not transported to the hospital. a police report was filed. the driver sustained injury but was not seen by a physician. the vehicle was towed for repairs. neither the dealer nor the manufacturer was notified of the failure. the failure and current mileage was 111,000. kmj | |||
| 05/16/2010 | 66000 | ||
| I was pulling into a curbside parking place on a residental street with a slight uphill incline. the car slowed almost to a stop because of the incline. i put my foot very lightly on the gas pedal so as to move forward and make room for another car to park behind me. the pedal went all the way to the floor of its own accord and the car lurched forward into the parked car in front of me, causing considerable damage before i was able to stop the car, reverse and park. police were called but declined to file a report as no one was injured and the damage was not severe. because i was afraid to drive the car again, i had it towed to the dealer where it was purchased and has been serviced. it is currently being inspected. this is the first and only time of such an occurrence. | |||
| 03/12/2010 | |||
| Vehicle periodically (approx. weekly) surges between 2nd and 3rd gear (automatic transmission). has been doing this since purchase in oct. 2003, as a brand new vehicle, up through the present date. for years i complained verbally, and wrote letters and e-mails to lexus. they first denied there was a problem, then changed tactics and blamed it on me, then said they didn't know what the problem was or if there was a problem, then lexus finally admitted there was a problem--off the record, but didn't know how to fix it. every time i brought the car in for routine service, they would install computer updates to see if that would fix the problem--which it did not. years ago, i researched through government records and found numerous complaints of the same kind with 2004 lexus rx 330s. in light of recent recalls of toyota vehicles, i am concerned that this may someday turn into the same unintended acceleration problem that is happening with other toyotas. i do not feel safe in my car! | |||
| 10/24/2005 | 15000 | 1 | |
| Tl*the contact owns a 2004 lexus rx330. the contact was backing out of a parking space at approximately 5 mph. there was a loud noise outside of the vehicle. the gear was shifted into drive and suddenly, the vehicle accelerated without warning. there were several attempts with extreme force applied to the brake pedal. the vehicle failed to reduce speed and crashed into a wall. the driver sustained intense pain to the ankle with other minor injuries. the vehicle was towed to an authorized dealer and repaired for damages. the contact had concern of the safety risk involved. the failure mileage was 15,000. the consumer stated the air bag failed to deploy. updated 05/11/10. *jb | |||
| 11/22/2009 | 49000 | 3 | |
| Vehicle has experienced unintended acceleration three times during the two years that i have owned it.. this happened on occasions when i had slowed down and then slightly depressed the gas pedal to resume speed. with the gas pedal slightly depressed, i felt the pedal go further down by itself, leaving my foot and the car going faster. i said, whoa! what was that?, and then assumed that the car had some sort of overdrive that caused it to do that. on two of the occasions this occurred when i had slowed to exit a freeway, and then slightly depressed the gas pedal to resume speed and get onto an access road. i have called the lexus dealer and am taking it in to be checked.*tr | |||
| 03/02/2010 | 30000 | 1 | |
| Since i bought my car from jm lexus in margate, fl in 2005, it has had the constant problem of sudden short bursts of acceleration. another problem with the car is that often times, when i try to speed up, the car continues to drive at the same speed, and doesn't accelerate. i am afraid either one of these problems can cause me to hit someone or be hit by another car. i have reported this problem to the dealership and they inspected it and was told nothing could be done about it. i worked at southeast toyota when i told one of the employees about the problem and he said it was in the electronic system and that nothing could be done. i did not believe there was no fix for this then and i especially don't believe it now, in light of all the reports of malfunctioning toyotas and lexuses. *tr | |||
| 09/09/2006 | 23000 | ||
| Tl*the contact owns a 2004 lexus rx330. while driving 65 mph the vehicle suddenly accelerated up to 100 mph. the vehicle accelerated off of the road, over the median and crashed head on into another vehicle. the driver was killed during the crash. the vehicle was destroyed. the contact does not have any information on what caused the vehicle to crash. the contact feels the crash was caused by a faulty computer in the vehicle. the failure mileage was 23,000. | |||
| 12/24/2005 | 18000 | 1 | |
| My friend (26 year old male) was driving my 2004 lexus rx330 at around 9am on christmas eve morning. witnesses state that he was traveling south on a residential street and crossed a busy 6-laned divided roadway at 80 mph. he continued on the residential street at which time he left the roadway and vaulted across an embankment hitting a block wall. he was killed instantly. pima county sheriff and medical examiner investigated and could find no reason for the excessive speed or the collision. no drugs or alcohol were found in his system and he had no medical problems. i have no doubt now that i have read other reports that something was mechanically wrong with the lexus and that caused this fatal accident; updated 003/30/10 *bf *tr | |||
| 09/01/2007 | 30000 | ||
| Tl*the contact owns a 2004 lexus rx330. the driver stated that her vehicle would not start. the vehicle has been serviced on a regular basis for routine maintenance. the floor mat clip which was recalled. the vehicle has accelerated for quite some time. while driving approximately 60 mph, she engaged the brakes to slow down the vehicle and it accelerated on it's own. the dealer was notified and they stated that they were unable to repair it since the vin does not apply to the recall. a crash also occurred while driving 65 mph when the vehicle accelerated. two passengers were in the vehicle; however, there were no injuries. the failure mileage was 30,000. the current mileage was 50,000. | |||
| 01/02/2004 | 200 | 2 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i have my dream car, 2004 lexus rx330. i have had same trouble. i am afraid of the car. i have an old ford rv, i drive instead of my beautiful lexus. people ask why, i tell them i'm afraid of it. it lurches forward, and also jumps back and forth between gears @ 20mph. this is after 5 updates in the computer of the car. i have put 200k miles on my other 5 toyotas, and all went beautifully! then the demon car as i refer to it. i reported it repeatedly, and was told by everyone, including long beach toyota headquarters, that it was working in the manner it was designed, it was learning how i drive. horse pucky. i am a retiree of att. i had defensive driving every year to drive their co. vehicles. i know how to drive and am very experienced. i also know when there is a bad problem. i have 48k miles on my runaway car. it's only tried to really run away twice, but somehow i got it stopped, i stuck it in neutral, for some unknown reason. back then no one heard of this mess. i never complained to toyota about my cars, because they were wonderful. then, after saving for 10 yrs, bought my dream car. the killer. i hate it, i am beginning to hate toyota. it's very disheartening to me, to have the car company i thought so very highly of, is trying to save their [xxx] , by giving america these defective cars. when our hwy patrol officer and his family, was killed, i cried. all these years of saying they will get caught, they will see. who is they? toyota, and when they heard about it in 04, hushed it up. i know, if a hwy patrolman can't stop a runaway car, how the [xxx] can the normal guy driving it? someone please listen, someone, please help fix this mess. shame on you, toyota! shame on you! dealers, headquarters, employees that lied all these years to us. shame on you! man up, and tell the truth. *tr | |||
| 11/24/2009 | 100000 | ||
| Tl*the contact owns a 2004 lexus rx330. the vehicle suddenly accelerated into the rear of the contacts garage. the vehicle was traveling 2 mph when the vehicle started to surge forward. the failure has only occurred one time. the mechanic that inspected the vehicle was unable to find any mechanical failure. the failure mileage was 100,000. the current mileage was 105,000. | |||
| 01/14/2006 | 43000 | 1 | |
| My lexus accelerated without my foot on the accelerator and hit and destroyed 2 parked unattended cars. damage to my car was in excess of $6000. i was cited and i appealed to the board of appeals, and found innocent and had my case vacated. i wrote lexus about this problem on 2-14-10 since it is a toyota product and no cause has been found for my malfunction, and they have not answered me as yet. i want compensation and am willing to come to a mutually agreeable conclusion, but as yet, no response from lexus. *tr | |||
| 06/01/2009 | 72000 | 1 | |
| I was turning into a parking space at work and my 2004 lexus rx330 suddenly made a revving noise and accelerated into a tree in the median and then smashed head on into the car in the opposite space. the bmw that my car hit was completely totaled. my forward momentum was stopped by the bmw because my car climbed on the tree and ended up on top of the bmw. i was not on the phone and had no alcohol or drugs in my system and there was no passenger in the car to distract me. i am a 58 year old healthy woman who has been driving for 42 years. i took the car into my lexus dealer and they checked the computer and claimed there were no defects. they told me i had probably stepped on the gas instead of the brake or the floor mat had gotten stuck on top of the accelerator pedal. i checked the pedal (as did a co-worker) right after the accident and the mat was not on or near the pedal. in addition, i do not believe i hit the gas instead of the brake as the parking spot had an uphill grade and i most likely was not yet ready to brake when the acceleration occurred. the weather was clear and sunny. my brother, who is an airline pilot, suggested that it could have been the drive-by-wire electronics malfunctioning but the lexus dealer assured me that could not possibly have been the case. now, hearing about all of the other acceleration problems i believe my complaint should be added to the list of lexus/toyota unexplained unintended acceleration problems. if someone had been in front of me or in the car i hit they would have been badly injured or killed. i have pictures of the damage if you would like to seem them. *tr | |||
| 05/01/2004 | 0 | 5 | |
| Ongoing intermittent sudden surges when i press lightly on the accelerator. the car will suddenly speed up much faster than the press on the accelerator pedal would warrant. does not happen all the time. have complained to the dealer each time since the vehicle was brought in for service, at least 5 times in the 1st 3-4 years. each time, i was told they could find nothing, and that i just probably was not used to the car. *tr | |||
| 12/12/2009 | 40000 | 1 | |
| No failure, just apparent stickiness in accelerator. occasionally, while pulling out from signals, pedal feels as if it is sticking, then will pop loose and car lurches forward. *tr | |||
| 02/10/2009 | 1 | ||
| I own a rx 330 lexus and it has a problem with the accelerator. sometimes it gets stuck at about 3 rpms and it wont come down from there until something lets go of it and then it jerks even though i would be going at a low speed such 25mph. the accelerator feels rigid and no matter how much you push on it the speed doesn't increase until it jerks and lets go. other times it tends to go faster even though i am not pressing on it, when i brake it doesn't want to stop until i slam on the brakes hard. i can feel that it is like something is stuck and the car does what it wants until it is let go which is when it jerks. i have not had a crash yet, but i am concerned about it. *tr | |||
| 01/01/1901 | 1 | ||
| 1994 lexus rx330 hesitates while depressing the accelerator. *kb the vehicle has been taken to the dealer several times to alleviate the problem but they claimed that the vehicle was operating within normal specifications. the vehicle has also been plagued by other malfunctions to include squeaks, rattles, multiple malfunctions of the sunroof electronics, broken seats and liftgate alignment problems. *nm updated 08/14/06. *jb | |||
| 07/01/2003 | 5000 | 2 | 04/25/2003 |
| I am leasing a 2004 lexus rx 330 fwd with about 20,000 miles on it. when i try to apply the throttle after slowing down there is a severe hesitation, usually followed by a sudden surge in power. at times there is an additional hesitation while the transmission is deciding what gear it should be in. this is especially noticeable while making a turn at an intersection, and especially dangerous if there are pedestrians in the intersection. i have had it to the leasing dealer (longo lexus) and they reprogrammed the transmission, which provided a temporary and partial fix. after a few weeks, aparently the transmission reprogrammed itself and the problem returned. i took the car to a second dealer and he said that they had many similar complaints about that driveline, but there was no factory fix. i called lexus customer service and they said the same. this problem began shortly after i got the car in april 2003 and still exists. if lexus truly wanted to fix this problem, it would have already been done. they need a push. *ak | |||
| 12/20/2004 | 3200 | 3 | 09/10/2004 |
| I have had two problems. one being yesterday i came out to my car in the parking lot started up my car and there were no brakes. had to put car in park to stop car. the brakes were rock hard. they said it was the booster that had to be repaired. the second problem is i had almost 2 accidents when trying to accelerate from a stop sign. i hit the gas and the car doesn't go it lags and then goes. this hesitation is very very serious and has me very worried about driving with kids. i bought this car for the safety features and now i'm scared to drive it. what if my brakes failed on the highway i was on? what if my car lags in front of a truck?*ak | |||
| 06/01/2004 | 2 | ||
| Re: supplement to consumer complaint #10091268 lexus rx 330 transmission/throttle problems. *bf automatic transmission hestiates, hunts, shifts inconsistently, hangs in between gears, delayes, etc. the throttle delays at the first application of gas and the rate of acceleration surges up and down unevenly. dealer could not find a problem. *tt | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 08/02/2012 | 1 | ||
| 2004 lexus rx330. consumer writes in regards to vehicle crash and recall notice concerning floor carpet cover and retention clips *tgw the consumer stated his foot slipped off the brake pedal and shattered the garage door and stopped only after hitting the opposite wall and storage. the consumer stated the day after the incident, he received a recall letter in the mail, regarding the accelerator pedal. | |||
| 10/21/2009 | 1 | ||
| 2004 lexus rx 330. consumer states unintended acceleration backwards causing a crash. *tgw the consumer stated she was in the process of parking when she put the gear into reverse, when suddenly the vehicle accelerated out of control at a high speed, went over a landscape and rolled over two parked vehicles. *jb | |||
| 02/07/2005 | 6800 | 1 | 09/01/2003 |
| The accelerator stuck, and consumer was not able to stop the vehicle. consumer left the vehicle, and contacted the manufacturer. they had the vehicle towed, supposedly repaired, but consumer was not satisfied.*ak because consumer have no brakebrakes he had to use the emergency brake which slowed the car down enough to put it in park while moving, then he shut off the ignition. this vehicle came with no clips on the kick panel. *bf | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 08/17/2004 | 12000 | 1 | 07/05/2003 |
| The cruise control would not release. the condition caused the vehicle to side swipe the right rear tire of a truck and continued on for two miles before the cruise control disengaged itself. the vehicle was taken to the dealer. the dealer called in a manufacturer rep. the rep informed the dealer that nothing could be found. *jb *nm | |||