Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 00107 | 04/06/2007 | 10021587 | Tonneau cover latch rattle. *kb | 06/07/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/12/2012 | 92000 | ||
| We are experiencing severe cracking and softening of the dashboard material. this has happened even though we have garaged the vehicle since purchasing. we also have a 2005 toyota camry which has no dashboard issues and it has been left outside consistently since purchased new in 2005. we feel that the cracking and softening of the dashboard presents a chemical health risk. | |||
| 12/03/2011 | |||
| My 6 year old lexus window molding flew off on both quarter size back windows in the last month. this is a hazard as it went flying off in the highway, one day and not even a month later, the other one flew off and almost hit a pedestrian. they said i will need to replace the entire window for the molding. this sounds like the window could possibly fly off as well if the molding isnt something you can just clip back on. there are several websites of this complaint, but lexus is not willing to do anything. i have a message from lexus headquarters stating since out of warranty they will not replace. i feel this is very dangerous and cheap of lexus. below are the websites of complaints on this matter: http://www.clublexus.com/forums/rx-second-generation/478653-rear-quarter-window-exterior-molding-fell-off-rx330.html http://www.clublexus.com/forums/rx-second-generation/478653-rear-quarter-window-exterior-molding-fell-off-rx330-9.html http://boardreader.com/thread/rear_quarter_window_exterior_molding_fel_qkffxa9bx.html http://us.lexusownersclub.com/forums/index.php?showtopic=64391 thanks, martina gomez | |||
| 02/12/2011 | |||
| 2005 lexus rx330 while i am driving on freeway a driver rear quarter window's molding felt out off. i contacted lexus headquarter rise an issue, i do reseach online forums to find down alot of same problems. i talked to lexus headquarter personnel i think its a manufacture defective, but they denied that. since my car out of warranty lexus just pay half of replacement cost. i think it unfair should be replaced by lexus corp cost. | |||
| 08/19/2011 | 80450 | ||
| While backing out of my parking place in our underground garage i put on the brake to go from reverse to drive. when i put the vehicle in drive the engine raced up and the car surged forward. i was only 15 feet from a brick wall of which i hit at an angle. i bounced off this wall and went 10 feet further head on into another wall. i did not touch the gas petal, the mats are rubber and were not a problem. the vehicle just suddenly accelerated. the air bags did not deploy and i shut the engine off as soon as i could but given the fact that the total travel length was around 30 feet this was not possible. this is a know problem with toyota!! we love our car but we are now afraid of it. my insurance rates will be going up because of a factory defect and all i have seen are excuses in regards to this problem. | |||
| 06/08/2011 | 60860 | ||
| My 2005 lexus rx330 dashboard has ripped open in several places. one is directly over my passenger side airbag! i bought this vehicle brand new and it has only 60,000 miles. it has been kept in a garage most of the time. this is a defect that has happen to other owners. lexus should recall these dash boards and replace them. i have been told that it will cost me $1400. dollars to replace it because it cannot be repaired due to the location over the airbag. | |||
| 04/05/2011 | 92000 | ||
| I was parked in a garage on a ramp and left the car in gear (drive) and after exiting the vehicle, it rolled back into another car. the lexus 330 is supposed to prohibit one from removing the keys from the ignition when in gear. my car continues to allow me to remove the key (engine off) while in drive. | |||
| 11/05/2010 | 96423 | ||
| I took my lexus rx 330 in for it's 90,000 mile scheduled maintenance and told them that it had a roaring noise like a wheel bearing. the scheduled maintenance included replacing the timing belt and they did both rear wheel bearings, with some fluid replacement and other items. i have owned new cars for over 45 years and have always kept them for over 10 years and over 100,000 miles and have never had to have a timing belt replaced. in that same time period i have had to have only one wheel bearing replaced and that was on a vehicle that was 17 years old with 180,000 miles on it. to have to have this done on a vehicle that is only 5 years old is unacceptable, especially on a high end vehicle like a lexus. this suggests to me that either inferior parts are being used or they were defective at installation. of course lexus would never admit to either. i have contacted the dealer maintenance with no response and their customer service, which responded with an apology for my concern. nothing has been done however. if you can bring some pressure on lexus to make good on their alleged quality i would appreciate it. thank you. | |||
| 09/26/2010 | |||
| Condensation in the headlights started early on and is only getting worse on my 2005 rx 330. also, i have already had to switch the front brake pads out and now have to switch the rear brake pads out as well as they started to squeal and the rotors were already resurfaced before. the car doesn't fully brake until i press down extremely hard on the brakes and even then it slightly rolls forward and then stops. also, when i attempt to accelerate, there is a delayed acceleration. it takes at least 2 seconds before it actually begins to accelerate and even then it is not a instant acceleration but a slow one. | |||
| 09/06/2009 | 89979 | 1 | |
| On sept. 6, 2009 while turning into a general store parking space at less than 5 miles an hour when vehicle suddenly began high acceleration to an estimated 30mph or more before running over parking blocks, attempted braking and crashed into seating benches and building, and proceeded to shut down engine. police arrived at scene. *cn | |||