Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 11V112000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 02/10/2003 to 08/31/2006 | V (Vehicle) | 769379 | 05/06/2011 | ODI | TOYOTA MOTOR CORPORATION | 02/24/2011 | 02/24/2011 | |||||||
| Defect Summary | Toyota is recalling certain model year 2004-2006 highlander, highlander hybrid, and model year 2004-2007 lexus rx330, rx350, and rx400h vehicles. if the forward retention clip used to secure the floor carpet cover, which is located in front of the center console, is not installed properly the cover may lean toward the accelerator pedal and interfere with the accelerator pedal arm. | |||||||||||||||
| Consequence Summary | If this occurs, the accelerator pedal may temporarily become stuck in a partially depressed position rather than return to the idle position. a stuck accelerator pedal may result in unintended and sustained vehicle speeds and make it difficult to stop, increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the floor carpet cover with a newly designed one free or charge. the safety recall is expected to begin during march 2011. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| LSB-0059-12 | 07/10/2012 | 10045639 | Lexus: precaution information on removal, inspection, installation of accelerator pedal sensor assembly, which requires no lubrication. models 2001-13 ct200h, es300, 300h, 330, 350, gs300, 350, 450, 450h, 460, gx460, 470, hs250h, is f, is | 09/12/2012 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 01105 | 11/01/2005 | 01105 | 10018446 | Repair manual supplement: laser cruise control beam axis adjustment. *nm | 12/22/2005 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V112000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V113000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V115000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 11/09/2010 | 70000 | ||
| On november 9, 2010 i experienced sudden unintended acceleration in my 2006 lexus rx330. i made a u-turn from a parking lot into a parking place in front of a preschool adjacent to the parking lot. my foot was covering the brake as i coasted into the driveway at approx. 5 mph. as soon my front tires crossed the threshold of the driveway, the car surged forward as if the accelerator had been pushed to the floor. because my foot was covering the brake at the time, i was able to stop before hitting a post and the preschool playground fence. i contacted lexus and had the car towed to the dealership because i felt it was not safe to drive. at the dealership, they interveiwed me and said they would inspect the car. i was called the following day and told they had good news, there was nothing wrong with my car. i refused to pick up my car because i felt it was not safe to drive. i asked what my recourse was, and i was given the number for customer relations. i contacted customer relations, and i was told they checked with the delaer and my car is safe and nothing is wrong with it. i asked if they would replace the acceleration system and was told no. i asked if they would buy back the car, and they responded that is possible, but it would take 6-8 weeks before they could let me know. i felt that was unacceptable because i am complaining of a safety issue. i was given no other option. i went online and was able to contact a plant manager in the mid-west. he put me in touch with someone who works for the chief quality officer of toyota. she then put me in touch with someone from corporate customer relations. to date,there has been no resolution, and my car remains at the dealership. i am additionally concerned because i bought a certified pre-owned car. under their current system, i cannot be assured that the previous owner of my car did not also experience sua and was told, there is nothing wrong, so the car got traded in and resold to me. | |||
| 06/22/2010 | 44000 | ||
| Tl-the contact owns a 2006 lexus rx 330. the contact stated that the vehicle lurched when the cruise control was activated at approximately 70 mph. the failure occurred mostly on inclines. the vehicle had not been inspected or repaired at the time of the complaint. the manufacturer had not been notified. the current mileage was approximately 44,800. the failure mileage was approximately 44,000-bk | |||
| 02/24/2010 | 39200 | 1 | |
| I have a 2006 lexus rx330 that i'm afraid to use the cruise control on any surface that is not flat and dry. when i come up to a small incline and the speed goes below my cruise speed it all of the sudden picks up speed real quick. it's like if i had just stomped on the gas peddle all the way to the floor. once speed cruise speed is attained it goes back to normal. i have never had a car do this. at times it's scary, that is why i stopped using this feature. this has happened many, many times. the date i put in is the last time i used the cruise control on that vehicle. *dt | |||
| 05/25/2009 | 35000 | 1 | |
| I was on interstate 5 on may 25, 2009 (memorial day) at the speed of 75-80 mph with my whole family in the car. the car's model is lexus rx330,2006 model. while i was driving on the leftmost lane, my left wheel went a little bit on the rumble strip. i tried to pull my car back on the lane. it is here that the problem started. my steering started to shake and vibrate and the car stopped to accelerate. when all the cars were going at such a high speed there was nothing i could do. i was unable to steer the car as well as accelerate or even brake for quite a while. then i tried braking many times and could finally park the car in the emergency in the left lane shoulder. after that we tried calling all the numbers given in the lexus handbook but no one picked up the phone to help us. after waiting for half an hour or so, my husband collected all his guts and drove the car to nearest gas station. we check the tires and all the pressures etc. but everything looked fine. *tr | |||
| 03/15/2007 | 15000 | 1 | |
| Problem with sudden acceleration with 2006 lexus rx330. i had cruise control set at 65mph with my foot off pedal and then the vehicle suddenly accelerated to 90 and going faster in a split second. i hit the brakes and luckily the vehicle slowed down. my whole family was in the car and were all terrified. i called the dealer, lexus of westminster, next day to report the problem. the service technician simply ignored my claim and indifferently told me that he never heard of such problem and bring my car if it happens again in the future. he did not offer to check it out and i stopped using cruise control of that vehicle. it was a lease and car was returned last year. when i heard this news about acceleration problem with toyota vehicle recently, i got concerned about safety of current owner of the vehicle whoever it may be. *tr | |||
| 09/26/2006 | 5500 | 1 | |
| Unexpected acceleration while in cruise & climbing a hill or overpass. speed goes from 65 to over 80 . car jumps & takes off & have to hit brakes to cancel cruise. occurs 50% of times used .in service dept . 4x nothing found. . talked to calif. service headquarters no. of times & no results . 2006 to present .service rep never shows up. *tr | |||
| 11/13/2009 | 56300 | ||
| Tl*the contact owns a 2006 lexus rx330. the contact had started the vehicle and noticed that the engines rpm's suddenly increased without the contact engaging the accelerator pedal; however, after restarting the vehicle the problem did not occur. the vehicle has not been diagnosed by the dealership. there were no prior warnings. the current and failure mileages were 56300. updated 03/01/10 *bf | |||
| 06/09/2006 | 3540 | 1 | 01/31/2006 |
| Dt*: the contact stated while driving the vehicle hesitated intermittently. the dealer determined it was the way the vehicle was driven and could find no problem. | |||