Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
11/22/201154800
 This is an ongoing problem with the lexus rx models caused by moisture and condensation forming inside the headlight there has been a lexus tsb regarding this however dealers apparently are free to decide if they rectified it or not. the computer module in the headlight is damaged by the condensation leading to a repair costing almost $3,000 the part alone being $1,900. mine ultimately failed at about 54800 miles though it was reported to dealer as a condensation when the dealer chose to do nothing about. this is a known issue with the lexus rx so much so it has created a whole sub-market in buying the faulty ones removed by lexus refurbishing and reselling even those are selling for $1,100 if you can even find one. known manufacturing defect, tsb issued by lexus, lexus will not address if failure ultimately occurs at 48,000 miles if at all, headlight fails, consumer safety at risk, repair requires total replacement of headlight, seal fails, ballust computer fails, headlight does not function, no lighting when driving, lexus had complete knowledge of the defect, lexus did not uniformly correct the manufacturing defect to date.