Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 00401 | 12/21/2001 | 00401 | 10017720 | Repair manual supplement - vehicle pulling to one side. all lexus 2002 - 2006 models. *tt all '02 - '07 models. lexus. *tt | 11/21/2005 |
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||||
| LSB-0107-12 | 10/31/2012 | 10050660 | Lexus: steering gear assembly may be leaking oil from boots and information is provided for repair procedure. models 2004-2009 rx330, rx350. *pe | 02/04/2013 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/15/2013 | 128648 | ||
| During my annual state vehicle inspection conducted by a lexus dealership, service technicians indicated that one of the boots on the power steering rack had a hole/tear and was leaking power steering fluid, and there was an additional leak from a seal in the power-steering gear assembly. the estimate and final cost to replace the entire rack and pinion system was $1600+, and i found myself at the mercy of the dealership, who said i would fail my state inspection if i chose not to have them make this repair. i have since read online where numerous other rx350 and related lexus vehicle owners have experienced the same or similar steering rack failures and seal leaks, and there appears to have been at least 1 lexus recall campaign on a non-rx350 vehicle for this issue. unfortunately this was not a warranty repair for me, and since many other lexus vehicle owners have documented this same issue (and service technicians are quite familiar with the problem), it would seem that lexus would take the high road and commence a recall campaign for vehicles already on the road with this problem, and would correct or eliminate this problem for future vehicles now that it's a known, documented issue. unfortunately lexus does not appear willing/able to take the high road on this one. | |||
| 07/01/2007 | 4 | 11/14/2006 | |
| 2007 rx 350. consumer states problems with installation of running boards on vehicle *tgw the dealer was unable to produce the running boards after eight months of the consumer making calls to them. in july 2007, the consumer began experiencing problems with the hazard lights and sensors. on several instances, the tire light would illuminate. the vehicle was taken to the dealer and they found a nail in one of the tires which caused the hazard sensor to activate. in october 2007, the rear passenger window would not roll up at times. additionally, the tire hazard sensor also continued to exhibit problems. the dealer was unable to replicate the window malfunction and the tire sensor was reset. in late december 2007, the consumer began experiencing problems with the air bags and sensors. the dealer reset the air bag sensor. shortly thereafter, the consumer continued to experience the same air bag malfunction. upon inspection of the vehicle, it was determined that the entire air bag system had shut down and was inoperable. over the course of the next seven months, she continued to experience issues with the tire hazard sensors and was frequently unable to use the automatic seat adjust feature on the driver's side. passengers also complained that they could not adjust the seat and that the seat belt felt tight and would not extend outward. the dealer sated the seat belt was caught in the passenger seat track, which caused the malfunction of the passenger seat and seat belt. several months later, the consumer complained of steering problems, but the dealer was unable to find a problem. the consumer stated she continued to have problems with air bag light. in july 2009, the consumer began experiencing problems with the remote lock and door locks. currently, the passenger door only locks manually. the problems with the passenger seat and seat belt was never corrected. in addition, the rear of the truck was making a rattling noise. *jb | |||
| 04/10/2010 | 57500 | ||
| I have a 2007 lexus rx350 and when i make a right hand turn, the steering wheel does not come back to center and continues to pull right unless i pull the steering wheel back myself. the first time it happened i was travelling a slow speed and almost drove off the road since it caught me off guard. the problem has continued at various speeds. i brought the car in to my lexus dealer last week and they replaced the steering system and charged me nearly $2000. i have not experienced the issue since lexus replaced the steering rack. the issue sounds identical to a recall i heard about today on their 2009-10 ls 460, ls 460 l and ls 600h l models. | |||