Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY - DOOR
0130711/06/200710023622Power back door will make a popping or creaking noise from the power back door drive unit. *nj01/15/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
01/07/2010330001
 Lexus rx350 auto-acceleration. while pulling into a parking spot (at a slow speed) in a parking structure, the engine, without pressure on the gas pedal, suddenly reved up to high speed and accelerated into the wire retaining cabled and wall of the structure. the distanced traveled was less than 10 feet before the car was stopped by the retaining cables and the wall. the front end of the car and the structure were damaged. the impact was severe enough to break 5 of the 7 cables. the airbags did not deploy. *tr
01/01/19011
 2007 lexus rx350. ltr regarding a defect he has in his car that he believes came from the factory; he believes the car is not safe to drive. *nj the consumer stated the vehicle pulled to the right while driving, there were large gaps at the right side body seams, front fender headlight and right side door area. the left hinge on the hood was off. the air bag light illuminated*jb
STRUCTURE - BODY
06/11/2012688771
 I parked my car in a parking spot to do some errands and, before i could put the car in park and turn the car off, the car shot forward and went through some shrubs, across a walkway, and finally ran straight into a brick wall of one of the stores i was going to. several bricks fell off the building and , needless to say, i was as shaken up as the building. since there is a wide walkway between the shrubs and the building, if anyone had been going to or from the store, that person or persons would,in all likelihood, have been killed. there were several witnesses who saw my car pull into the space, come to a stop, and then fly across the shrubs, sidewalk and into the building. my foot never touched the accelerator at the time of the incident and, according to the company that repaired the car, there was no need to adjust/replace the floormat or the accelerator or the brakes. *tr
06/11/201268877
 I parked my car in a parking spot to do some errands and, before i could put the car in park and turn the car off, the car shot forward and went through some shrubs, across a walkway, and finally ran straight into a brick wall of one of the stores i was going to. several bricks fell off the building and , needless to say, i was as shaken up as the building. since there is a wide walkway between the shrubs and the building, if anyone had been going to or from the store, that person or persons would,in all likelihood, have been killed. there were several witnesses who saw my car pull into the space, come to a stop, and then fly across the shrubs, sidewalk and into the building. my foot never touched the accelerator at the time of the incident and, according to the company that repaired the car, there was no need to adjust/replace the floormat or the accelerator or the brakes.