Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 11V112000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 02/10/2003 to 08/31/2006 | V (Vehicle) | 769379 | 05/06/2011 | ODI | TOYOTA MOTOR CORPORATION | 02/24/2011 | 02/24/2011 | |||||||
| Defect Summary | Toyota is recalling certain model year 2004-2006 highlander, highlander hybrid, and model year 2004-2007 lexus rx330, rx350, and rx400h vehicles. if the forward retention clip used to secure the floor carpet cover, which is located in front of the center console, is not installed properly the cover may lean toward the accelerator pedal and interfere with the accelerator pedal arm. | |||||||||||||||
| Consequence Summary | If this occurs, the accelerator pedal may temporarily become stuck in a partially depressed position rather than return to the idle position. a stuck accelerator pedal may result in unintended and sustained vehicle speeds and make it difficult to stop, increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the floor carpet cover with a newly designed one free or charge. the safety recall is expected to begin during march 2011. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| LSB-0059-12 | 07/10/2012 | 10045639 | Lexus: precaution information on removal, inspection, installation of accelerator pedal sensor assembly, which requires no lubrication. models 2001-13 ct200h, es300, 300h, 330, 350, gs300, 350, 450, 450h, 460, gx460, 470, hs250h, is f, is | 09/12/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V112000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V115000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V113000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/11/2012 | 68877 | 1 | |
| I parked my car in a parking spot to do some errands and, before i could put the car in park and turn the car off, the car shot forward and went through some shrubs, across a walkway, and finally ran straight into a brick wall of one of the stores i was going to. several bricks fell off the building and , needless to say, i was as shaken up as the building. since there is a wide walkway between the shrubs and the building, if anyone had been going to or from the store, that person or persons would,in all likelihood, have been killed. there were several witnesses who saw my car pull into the space, come to a stop, and then fly across the shrubs, sidewalk and into the building. my foot never touched the accelerator at the time of the incident and, according to the company that repaired the car, there was no need to adjust/replace the floormat or the accelerator or the brakes. *tr | |||
| 04/13/2012 | 56000 | ||
| Tl - the contact owns a 2007 lexus rx350. the contact stated that while reversing from a parking space, the vehicle suddenly accelerated. as a result, she crashed against a wall. a police report was filed and no injuries were reported. the vehicle was towed to a local mechanic but was neither diagnosed nor repaired. the vehicle was not repaired. the failure and the current mileage was 56,000. kmj | |||
| 04/13/2012 | 56000 | ||
| Tl - the contact owns a 2007 lexus rx350. the contact stated that while reversing out of a parking space, the vehicle suddenly accelerated as a result she crashed against a wall. a police report was filed and no injuries were reported. the vehicle was towed to a local shop who did not provide a diagnosis. the vehicle was not repaired. the failure and current mileage was 56,000. pm | |||
| 12/02/2010 | 47498 | 10/01/2009 | |
| At approx. 8:05 am on thursday, december 2nd i was stopped behind a school bus that was picking up childern at the intersection (1-2) min wait) i gave the car enough gas to make the right hand turn onto crockers lake blvd. which is only approx. 150-200 ft in length. i estimate the speed was between 10-15 mph when i began braking to make the left hand turn into the citation club apartments when i noticed the vehicle was not slowing. i pressed the brake pedal harder and the car continued to pull against the brakes. as i appraoched the end of crookers lake blvd i had both feet on the brakes and the car was slowing, however the engine was screaming and the tachometer was approaching to red-line. i managed to make the left hand turn and as the car slowed i shifted it into park to stop it. the engine was sceaming so i turned the ignition to off position. i attempted to restart the vehicle and it immediately red-lined again; i immediately turned off the car. | |||
| 02/24/2008 | 1400 | ||
| My 2007 lexus rx 350 will occassionally slow down and feel as if it is going to shut off when i press the gas. it will then suddenly accellerate and jolt causing me to depress the brakes in order to slow down. i have advised lexus of the problem and must bring it in for service. this has been happening since i purchased the car in 2008. | |||
| 10/10/2007 | 1000 | 1 | |
| Random acceleration! my rx 350 lexus was returned to the dealer for repair less than a month after i purchased it for random acceleration. i explained that although i am not accelerating my vehicle accelerates rapidly and lunges forward. i have to take my foot of the gas immediately and apply the brake. sometimes it happens 3/4 times a day and sometimes not for a week, thus the term random. i have brought it in to park place lexus and called numerous times. they drive it a few miles and tell me nothing is wrong. i even pleaded with the owner of park place, chris brunner to keep my car and drive it until he experienced the random acceleration, he refused and told me to call lexus headquarters. i did call and was on hold for 38 minutes. lauren shields of lexus also told me nothing could be done. i think mr. al smith, the vp of customer satisfaction should monitor how good customers and repeat buyers with serious vehicle problems are handled. i am now at 52,000 miles and past warranty, (i think this was their plan- to dance around the problem until my warranty ran out) i worry if i will be able to stop my vehicle the next time this happens. the random acceleration started immediately after purchase and it was prior to any recalls, any tv news casts or newspaper articles. we have 2 highlanders, and this is my 4th lexus, we are good customers and nothing has been done. i think the random acceleration is a problem for many more vehicles than they have recalled! *tr | |||
| 02/14/2007 | 37300 | 1 | |
| Re: 2007 lexus rx350. response time from gas pedal action to car responding is slow (about 2-3 sec.) i never know when the car is going to start/stop moving. the start delay is constant. acceleration reduction is also 2-3 sec. and infrequent. the most recent prolonged acceleration event is documented in your approximate incident date spaces. if i need to try to get out of another drivers path and step on the gas in order to move, the rear end squeals and control is sacrificed. two different lexus dealers have seemed unconcerned and have not even documented my complaints. *tr | |||
| 07/15/2008 | 18000 | 2 | |
| Unexpected acceleration it has happened with two different drivers. once when in park and once while on the highway. no damage or injuries occurred. *tr | |||
| 12/26/2009 | 35000 | ||
| Tl* the contact owns a 2007 lexus rx350. the contact was driving approximately between 20-30 mph on normal road conditions; approaching a traffic stop signal. there was pressure applied to the brake pedal. suddenly, the vehicle began to lunge forward and unintended acceleration occurred. the vehicle failed to slow down. the driver placed the gear shifter into neutral position. the vehicle came to a complete stop. the vehicle was able to resume normal operation. the vehicle was not inspected by a mechanic. the manufacturerer was notified of the malfunctions. the failure mileage was 35,000. the vin was unavailable. | |||
| 01/07/2010 | 33000 | 1 | |
| Lexus rx350 auto-acceleration. while pulling into a parking spot (at a slow speed) in a parking structure, the engine, without pressure on the gas pedal, suddenly reved up to high speed and accelerated into the wire retaining cabled and wall of the structure. the distanced traveled was less than 10 feet before the car was stopped by the retaining cables and the wall. the front end of the car and the structure were damaged. the impact was severe enough to break 5 of the 7 cables. the airbags did not deploy. *tr | |||
| 04/17/2007 | 12179 | ||
| Tl* the contact owns a 2007 lexus rx350. while driving between 35-40 mph she experienced unintended vehicle acceleration. consequently she rear-ended the proceeding vehicle. both drivers of each vehicle received bruises from the impact. a police report was available. the vehicle received $13,000 worth of damages. a representative from the manufacturer was sent to inspect her vehicle. the inspector could not locate a defect in her vehicle. the failure mileage was 12,179. | |||
| 04/09/2008 | 25000 | 1 | |
| I drive a 2007 lexus rx 350 which was purchased and i have noticed that periodically it surges forward when my foot is on the brakes. it happens a lot even in slow traffic. i first noticed it when backing out of my driveway a few times. at that time i got so frightened that i had to check if i made a mistake and pressed the brakes instead, but my foot was definitely in the brakes. i travel on an expressway to get to work in the mornings and quite a few times i notice the surge, but usually i am driving slowly. in general i'm not a fast driver. i mentioned it to the servicer of my car, they drive it and indicates that they did not find a problem. it does not happen all the time, only periodically. it is very frightening because it is so unpredictable. *tr | |||
| 09/15/2009 | 65000 | 1 | |
| 2007lexus 350 rx -at least 3 times it has engaged in sudden acceleration. the dealer told me they could find nothing wrong. now i find that it is a common occurrence. please register my name to those having had safety problems. there has been no accident (yet)! *tr | |||
| 09/27/2009 | 75000 | ||
| Tl*the contact owns a 2007 lexus rx350. the floor mats have a tendency to make contact with the accelerator pedal. the malfunction occurred at a car was and the contact was forced to shut the engine off and remove the floor mats. the failure mileage was 75,000. | |||
| 05/25/2007 | 1 | 09/25/2006 | |
| Sudden acceleration resulting in a crash. *ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 08/01/2012 | 1 | ||
| 2007 lexus rx350. consumer writes in regards to floor mat recall *tgw the consumer stated he complied with the recall and took his vehicle to the dealer. however, when he returned to the dealer, he discovered two holes were in the existing carpet and nothing had been replaced. the recall letter stated that lexus would replace the floor carpet cover with a different one of a different shape as well as both forward and rear retention clips. | |||
| 04/11/2008 | 2 | 01/20/2007 | |
| 2007 lexus rx350. consumer states stuck accelerator and run away car caused an accident. *tgw the consumer was involved in two accidents. the second accident was a simple rear end collision. however, after being hit, the vehicle accelerated and the consumer had to apply extreme pressure to the brake pedal to make it come to a stop. *jb | |||