Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, ELECTRIC | |||
| 10/07/2010 | 5000 | ||
| At the first sevice of my lexus rx 350fwd the brake pads were replaced by the dealer because they felt it was unusual and the they advised my driving with a lower gear on hills and less braking. since i neither drive hills or break unusually on flat roads i found this odd. at the next service i had to pay for warped rotors that needed machining and the sanded the brake pads down. the last service resulted in poor braking response. i have talked to lexus corporate but there seems to be no solution. | |||
| 08/15/2009 | 30000 | 1 | |
| ### i had originally ignored this incident as reported by my wife but with the toyota problems it may be useful in your toyota investigations. ### my wife was coming to a stop at a light (5 mph) and hit a significant bump and immediately all braking was gone for about 5 to 10 feet and then returned. it would have been an accident except the car in front moved. this has occured only once . . . she is a conservative driver and drives almost always on paved city streets . . . the bump was in a construction area. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 09/21/2009 | 20800 | 1 | |
| As a lexus owner and international journalist (washington, dc) i hereby lodge a formal complaint against lexus usa/tms offices in torrance, ca. my mother and i survived death, sustained traumatic serious injuries (which led to my miscarriage) due to my lexus car manufacturer defects and mechanical malfunctioning resulting in a loss of control collision on 09/21/2009. since 09/22/2009 up to date 11/30/09 i have been cheated, scammed and lied to by my car manufacturer and sales offices corporate leaders, who contacted me and gave me false promises of my car re-purchase, stating that my defective car is subject to a buy-back and replacement in addition to legal liability issues related to our medical bills. up to date i have been cheated, lied as being a victim of a chain of liars, cheaters and fraud masters from lexus-usa. proof of all communications will be provided to your office upon request. please handle an expedited and extensive investigation in this matter. my car is abandoned by lexus usa headquarters those who contacted me a few times and cheated about prompt resolution of my claim for all damages resulted from my car defects. as journalist and victim of fraud, i will prepare a special news coverage with my colleagues that will disclose and expose lexus usa deceptive business practice and fraud. i will seek recovery to the fullest extent of laws. lexus usa office fraud masters who have been assigned to my claim, caused me punitive and monetary damages. as a result i sustained medical, rental and other expenses. all wrongdoers shall be held accountable due to violations and non compliances with federal, state and local laws and regulations. please contact me and advise me of the status of this case. *tr updated 03/23/2010 | |||
| 10/05/2007 | 9000 | 1 | 07/10/2007 |
| Tl*the contact owns a 2008 lexus rx350. while driving 50 mph, the vehicle began dragging and would not accelerate over 50 mph. the vehicle was pulled over and smoke was coming from the wheel assembly. the brakes locked. the vehicle was restarted and drove normally for 5 miles. the dealer was unable to duplicate or determine the cause of the failure. the failure mileage was 9,000 and current mileage was 13,000. | |||