Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 11/07/2012 | 71000 | ||
| I was driving a lexus rx350 that we purchased used in 2011. i was pulling into a parking space in front of a local business. when i put my foot on the brake nothing happened and the vehicle sped up and ran into an office in the building where a lady was sitting at a desk. my car came to rest against her desk. i lost consciousness for a moment due to fright i think. therefore, an ambulance was called and i was taken to a local hospital where i had to have numerous xrays. thank goodness i had only some stiffness in my neck and some soreness....the same for the lady in the office. i could have killed her or anyone in the vicinity of the office. my car was totaled by the insurance company. this was one of the most frightening experiences i have ever had. | |||
| 07/01/2011 | 40000 | ||
| I was driving my 2008 lexus rx350 on the freeway at 65mph and my son rolled down his window and instantaneously there was an extreme and painfull cabin pressure that lexus call normal cabin pressure.it startled me, i almost crashed with my wife and two kids in the car with me.it makes your ears hut, very painfull. i bought a lexus because of the quality and luxury that the lexus corporation portays. i am vey disappointed because the lexus dealership told me this is normal cabin pressure. the corporate office told me that this is normal and is no longer wanting to discuss this matter any further with me. they said that i will have to hire a lawyer if i want to pursue this matter any further. i think that the lexus corporation is promoting false advertisement by claiming that they are commited to high quality and luxury while still mass producing the lexus rx model with this deffect of normal cabin pressure. this is so frustrating. i finally buy a luxury vehicle and it turns out to be defective with no apparent solution.bassically i just have to live with this ear pearcing annoyance. what a disappointment with lexus.i payed so much money for a disappointment! | |||
| 08/03/2012 | 65000 | ||
| At 65,000 miles vehicle had a major breakdown. serpantine belt ruptured causing fire and smoke inside the engine compartment and both inside the cabin and outside. gas pedal became inoperative and vehicle had to be towed to a repair facility. as futher determined the cause of the belt rupture is the a/c compressor freezing stuck. repair is extremely costly. parts alone are close to $1500. lexus is not willing to help in any way and all of the maintenance per the maintenance booklet is performed and on time. additionally the maintenance booklet does not require any work other than filters, oil changes until 100,000 at which time only spark plugs are mostly due to be replaced. a/c compressor should not have gone out at 65,000 miles on a 2008 lexus. | |||
| 10/15/2010 | 39200 | ||
| Rx350 lexus, i experienced a sudden surge in rpms while traveling downhill. rpms surged 1000 in seconds and dropped back down. has happened twice in past 4 weeks. scary, please look into this people all over internet are reporting same problem. lexus service could not replicate and said nothing is wrong! | |||
| 05/12/2010 | 1 | 05/11/2007 | |
| Letter from senator durbin on behalf of constituent re problems with her 2008 lexus rx350 (dot/ i#2010-1104 *tgw the consumer stated the vehicle has excessive rail dust. *jb | |||