Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| LSB-0059-12 | 07/10/2012 | 10045639 | Lexus: precaution information on removal, inspection, installation of accelerator pedal sensor assembly, which requires no lubrication. models 2001-13 ct200h, es300, 300h, 330, 350, gs300, 350, 450, 450h, 460, gx460, 470, hs250h, is f, is | 09/12/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/18/2010 | 30000 | ||
| Tl*the contact owns a 2008 lexus rx350. while driving in reverse at speeds of 5 mph, the vehicle involuntarily accelerated out of control. the brakes were applied but the vehicle would not stop. in an attempt to shift into neutral gear, the vehicle was shifted into drive and the vehicle began involuntarily accelerating proceeding to crash into a tree. the police and the ambulance were called to the scene and the contact sustained minor injuries. the vehicle was destroyed and towed to a police lot. the vehicle received no further investigation. the failure and current mileages were 30,000. | |||
| 03/02/2010 | 24980 | ||
| Tl*the contact owns 2008 lexus rs350. while driving approximately 3 mph into his driveway the vehicle surged forward. the contact was unable to stop the vehicle. the contact depressed the brakes to the floor and the vehicle failed to stop. the vehicle crashed into a wall. the entire front end of the vehicle was damaged. the air bag did not deploy. the police was not called to the scene. the contact towed the vehicle to an authorized dealer. the dealer stated that estimated repair cost was $12,000. the inspector informed him that they were unable to offer him any assistance. the vehicle was at an authorized dealer to be repaired when the complaint was filed. the approximate failure mileage was 24980 and the current mileage was 25000. | |||
| 12/01/2009 | 19700 | ||
| Tl*the contact owns a 2008 lexus rx350. he experienced sudden acceleration twice while driving 30 mph and attempting to stop at an intersection and again when he tried to park. during both incidents his foot was on the brake pedal; however, the accelerator pedal stuck, the vehicle continued to accelerate and it failed to stop. the vehicle was taken to the dealer to be diagnosed. the dealer was unable to locate the failure. a report was filed with the manufacturer who stated that someone would contact him. the current and the failure mileages were 19, 700. | |||
| 01/08/2010 | 19000 | 2 | |
| Accelerator sticks. i had a 2002 lexus rx300 and the accelerator kept sticking . i took it to the austin tx lexus dealer in spring 2008 and reported it. they said there was nothing wrong. i sold the car and bought a new 2008 rx350 and it does the same thing. so lexus has known about this problem for a long long time and that makes me mad for them to knowningly jeopardizing my safety. tw* | |||
| 09/21/2009 | 20800 | 1 | |
| As a lexus owner and international journalist (washington, dc) i hereby lodge a formal complaint against lexus usa/tms offices in torrance, ca. my mother and i survived death, sustained traumatic serious injuries (which led to my miscarriage) due to my lexus car manufacturer defects and mechanical malfunctioning resulting in a loss of control collision on 09/21/2009. since 09/22/2009 up to date 11/30/09 i have been cheated, scammed and lied to by my car manufacturer and sales offices corporate leaders, who contacted me and gave me false promises of my car re-purchase, stating that my defective car is subject to a buy-back and replacement in addition to legal liability issues related to our medical bills. up to date i have been cheated, lied as being a victim of a chain of liars, cheaters and fraud masters from lexus-usa. proof of all communications will be provided to your office upon request. please handle an expedited and extensive investigation in this matter. my car is abandoned by lexus usa headquarters those who contacted me a few times and cheated about prompt resolution of my claim for all damages resulted from my car defects. as journalist and victim of fraud, i will prepare a special news coverage with my colleagues that will disclose and expose lexus usa deceptive business practice and fraud. i will seek recovery to the fullest extent of laws. lexus usa office fraud masters who have been assigned to my claim, caused me punitive and monetary damages. as a result i sustained medical, rental and other expenses. all wrongdoers shall be held accountable due to violations and non compliances with federal, state and local laws and regulations. please contact me and advise me of the status of this case. *tr updated 03/23/2010 | |||
| 05/07/2008 | 1871 | 1 | |
| As i put the vehicle in reverse, it rapidly and suddenly accelerated out of control and hit a light post. trying to regain control, i put on the brake and shifted to drive, where it suddenly and very rapidly sped forward and hit a fence before i could stop the vehicle. when this occurred, the couple i was dining with heard the car backfire twice which caught their attention. i could not hear the backfire inside of the vehicle. the acceleration was extremely rapid and dangerous. the vehicle did this on its own. this is not a case of where i accidentally hit the gas pedal instead of the brake. in this particular situation, no one was hurt, and the vehicle only has minor scratches. however, as you might surmise, this could have been a potentially dangerous and deadly situation had someone been in the path of the car. vehicle was brought to westside lexus to check on 5.13.2008. they were unable to identify the problem and said the vehicle was safe to drive. *tr | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 01/19/2010 | 1 | ||
| 2008 lexus rx 350 with several problems including sticky accelerator which caused hesitation and then a surge and related sensor problem. consumer stated that the warning lights illuminated and the vehicle surged forward. when taken to the dealer, the warning lights went off. *kb there was a loose wire between e5-a12 pin and general instability with sensors and various trouble lights including the check engine light, vsc and loss of cruise control. a code diagnosed a problem as acceleration position sensor switch malfunction, which seemed to be associated with the warning lights for the check engine, vsc and skid. the consumer stated the vehicle lost power and significant use of the accelerator while driving 70 mph. *jb | |||