Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
LSB-0059-1207/10/201210045639Lexus: precaution information on removal, inspection, installation of accelerator pedal sensor assembly, which requires no lubrication. models 2001-13 ct200h, es300, 300h, 330, 350, gs300, 350, 450, 450h, 460, gx460, 470, hs250h, is f, is09/12/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
08/11/201032000
 Tl-the contact owns a 2009 lexus rx 350. the contact was driving at a low speed while pulling into a parking spot, when the vehicle suddenly accelerated and jumped the curb. she attempted to use the brakes which did not work at first to stop the vehicle. she then depressed the brake pedal with extreme force and shifted into park which stopped the vehicle before it could collide with a plate glass window. the vehicle previously had slight acceleration problems but when speaking to the dealer in january, the dealer stated that there was nothing wrong with it. the vehicle was towed to an authorized dealership where the vehicle was at the time of the complaint. the dealer stated that the manufacturer would send a representative out to inspect the vehicle. the current and failure mileages were approximately 32,000-bk
03/24/20094500
 Tl* the contact owns a 2009 lexus rx350. while pulling into an off-street parking space at speeds of less than 5 mph, the vehicles engine began to surge and the vehicle then abnormally accelerated. the contact attempted to depress the brake pedal, however the brakes were non-responsive. the vehicle then crashed head on into a stone wall. the vehicle was able to be driven from the crash site. she then drove to her local dealer. the dealer did a short visual inspection and stated there was nothing wrong with the vehicle and that driver error was the cause of the crash. a diagnostic was not performed on the vehicle. repairs to the vehicle were made. there were no additional failures following the repairs. she stated that following the repairs, the accelerator pedal felt higher and as if there were modifications done on the vehicle, however she could not prove what repairs were done. the failure mileage was 4,500 and the current was approximately 7,500. updated 4/28/10 *cn
11/24/2009140001
 Traveling east bound on texas highway 380 in denton county, tx. traffic slowed as it approached entrance ramp to i35 southbound. i applied pressure to the brakes to disengage the cruise control and slow vehicle, nothing happened. did this several times and also tried to turn cruise off from steering column lever. cruise did not disengage, car did not slow, my vehicle ran into the rear end of the rock hauler truck in front of me. *tr