Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
11/08/20106300
 Rear lift gate on my lexus rx 350 opens by itself while the car is moving and is stationary. this happened 5 separate times over the span of 4 months. during one of the times the lift gate opened and hit my garage and was damaged. lexus dealer examined the car but could not determine the cause of the problem, though they offered to pay 50% of the cost to repair damage to lift gate. spoke with lexus corporate office as to next steps to resolve this malfunction, they stone walled me and even withdrew the offer to pay for 50% of the damage caused by the malfunction of the lexus rx 350 rear lift gate.