Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/03/2011 | 10501 | ||
| This vehicle started accelerating on its own. when i tried to get the vehicle to stop, the brakes would not work. neutral would not work. down shifting would not work. the vehicle would only increase in speed. i had 3 kids in the car. the dash board indicator lights lit up. all of them!! when i finally looked down the accelerator pedal was stuck. i grabbed it with both hands while doing over 100 mph and heard a pop! then the vehicle slowed but still not nearly safe enough. i finally managed to down shift the car at that point. and then jammed her into park from about 30 mph. there was something seriously wrong with this car. it was not floor mats that got that pedal stuck! i saw that pedal! you need to look into this further. someone is going to get killed! i will bet they already have. i had to trade my car in because lexus would not even check the computer for fear they would be validating my complaint. now i get a letter stating they are changing the accelerator pedal? there is something more to this and i think you should be looking further. that is why i am filing my complaint now. they said i was the only one. obviously not. i spent a lot of money to get out of that car. people should not have to. please look into this. i beg you. | |||
| 03/12/2011 | 22800 | ||
| Unintended acceleration without ability to brake with my lexus rx 350, at 2 pm on saturday march 12th 2011 with 5 passengers. i was driving at around 30 mph. the choice was to crash in the car ahead stopped at a red light or go on the side walk, up a steep mount and crash in a brick wall. this is what i did. nobody was hurt. police was called and the car was towed. car was inspected by toyota, no cause was found, car was repaired at a geico approved repaired shop, and i am now asking the lexus dealer pohanka to allow me to return the car and break my lease. in good conscience although no one was hurt, i am not willing to risk a more serious accident after my experience. we would have gotten hurt at a higher speed. this was my first ever crash driving 20,000 miles per year, driving for more than 35 years. there is no doubt something outside of my control happened. | |||
| 09/30/2010 | 5000 | ||
| Heads-up display shows different speed than speedometer over 70mph. | |||
| 08/09/2010 | 5000 | ||
| 2010 lexus rx 350 - i was completely blinded by backlash water, which came directly from the front wheel-well, while driving in very heavy rain on foothills parkway, boulder co. i unexpectedly drove through a flooded section of a highway at about 30 mph during a very heavy rain storm. immediately entering the flooded area, the front windshield was completely covered by water, and i was completely blinded. it looked like i was underwater! rather than water expelling to the sides of the car, the wheel-well redirected the water back onto the car in a waive like manner. the windshield cleared after the vehicle slowed down to about 15/10mph. i initially believed that the water came from the car to the right of me. i realized that the water came from my own car when i drove the car through another flooded section of a street at a slower speed. i could clearly see that the front wheel-well was kicking water back on to the hood of the car in a waive like fashion. with a slight increase in speed, the rate of water on to the car increased, and water eventually covered the hood and then the windshield. the section of the highway was not closed, and other vehicles were going through the flooded area. no cars were stalled. this was the most helpless situation i have experienced in my 40+ years of driving! the car was a rental loaner from the dealer, stevenson lexus of lakewood, colorado. | |||