Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, HYDRAULIC
11V377000TOYOTA MOTOR NORTH AMERICA, INC.from 08/30/2010 to 05/18/2011V (Vehicle)32MFRTOYOTA MOTOR CORPORATION07/26/201107/26/2011
Defect SummaryToyota is recalling certain model year 2011 lexus rx350 passenger cars manufactured from august 30, 2010, through may 18, 2011, and equipped with vehicle dynamics integrated management (vdim). the calibration for the hydraulic control valves is incorrect. due to this condition, there is a possibility that the right front wheel may not be controlled properly during abs (antilock brake system) or vsc (vehicle stability control) actuation.
Consequence SummaryThis could result in increased stopping distances and/or a failure to adequately correct a vehicle slide, which could increase the risk of a vehicle crash.
Corrective SummaryDealers will replace the brake actuator with a new one, free of charge. the safety recall is expected to begin during august 2011. owners may contact toyota at 1-800-331-4331.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
08/24/201218000
 Tl- the contact owns a 2011 lexus rx350. the contact stated that while pulling into a parking spot, the brakes failed. the contact stated that she crashed into another vehicle. the vehicle was not destroyed and there were minor injuries. the vehicle was towed to the collision shop and the cause of the failure was unknown. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 18,000. the vin was unavailable. ap
08/11/2012100001
 Turned into parking space. car began accelerating on its own. i applied the brakes continuously, threw the car into park to no avail. the car jolted forward, crashing into the storefront, breaking glass windows. the (approx) 2 feet of block wall stopped the car. the vehicle was not in my control in spite of all effort to bring the car to a stop. had someone been walking on the sidewalk in front of the store (salon), i would have been powerless to keep from injuring or killing them. this was not driver error. i was fully in the moment, and aware of what was happening. *tr
08/11/201210000
 Turned into parking space. car began accelerating on its own. i applied the brakes continuously, threw the car into park to no avail. the car jolted forward, crashing into the storefront, breaking glass windows. the (approx) 2 feet of block wall stopped the car. the vehicle was not in my control in spite of all effort to bring the car to a stop. had someone been walking on the sidewalk in front of the store (salon), i would have been powerless to keep from injuring or killing them. this was not driver error. i was fully in the moment, and aware of what was happening.
SERVICE BRAKES, HYDRAULIC
12/19/2011700
 Tl* the contact owns a 2012 lexus rx 350 (n/a). the contact was attempting to park when the brake pedal was abnormally depressed into the floorboard and the contact had to apply the emergency brake to stop the vehicle. the vehicle was taken to the dealer who performed a diagnostic but was unable to locate a failure code. the dealer then advised the contact that air had entered the brake line and caused the brake to become spongy. the dealer removed the air from the brakes. the contact did not feel safe operating the vehicle. the vehicle was not repaired. the approximate failure and current mileage was 700.
12/19/2011700
 Tl- the contact owns a 2012 lexus rx 350 (n/a). the contact was attempting to park when the brake pedal was abnormally depressed into the floorboard and the contact had to apply the emergency brake to stop the vehicle. the vehicle was taken to the dealer who performed a diagnostic but was unable to locate a failure code. the dealer then advised the contact that air had entered the brake line and caused the brake to become spongy. the dealer removed the air from the brakes. the contact did not feel safe operating the vehicle. the vehicle was not repaired. the approximate failure and current mileage was 700. kmj
09/26/2011109/17/2011
 2011 lexus rx350. consumer states after turning a half circle, the vehicle suddenly skidded and hit the left curb and the left front tire ruptured and vehicle kept moving toward the driver's side despite consumer trying to stop the vehicle *tgw the consumer stated he crashed into a nearby concrete fence head-on. the vehicle was deemed totaled. the consumer believed the brakes may have failed. *jb