Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
LSB-0059-1207/10/201210045639Lexus: precaution information on removal, inspection, installation of accelerator pedal sensor assembly, which requires no lubrication. models 2001-13 ct200h, es300, 300h, 330, 350, gs300, 350, 450, 450h, 460, gx460, 470, hs250h, is f, is09/12/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
08/11/2012100001
 Turned into parking space. car began accelerating on its own. i applied the brakes continuously, threw the car into park to no avail. the car jolted forward, crashing into the storefront, breaking glass windows. the (approx) 2 feet of block wall stopped the car. the vehicle was not in my control in spite of all effort to bring the car to a stop. had someone been walking on the sidewalk in front of the store (salon), i would have been powerless to keep from injuring or killing them. this was not driver error. i was fully in the moment, and aware of what was happening. *tr
08/11/201210000
 Turned into parking space. car began accelerating on its own. i applied the brakes continuously, threw the car into park to no avail. the car jolted forward, crashing into the storefront, breaking glass windows. the (approx) 2 feet of block wall stopped the car. the vehicle was not in my control in spite of all effort to bring the car to a stop. had someone been walking on the sidewalk in front of the store (salon), i would have been powerless to keep from injuring or killing them. this was not driver error. i was fully in the moment, and aware of what was happening.
06/13/201212500
 I was stopped at a red light. the car felt like it jumped / accellerated from nowhere, and i collided with the vehicle in front of me in a reabr-end collision. damaged caused to my entire front end and the other vehicles back end. impact speed is unknown but it felt like 5-10mph and definitely not a roll-hit or a bump of a hit. i was stopped and then the vehicle just accellerated into the car ahead of me.
03/03/20122124
 I experienced a sudden unintended acceleration (sua) in the parking lot of my apartment on march 3rd, 2012. it was a sunny day, and the road condition was good. my wife was driving lexus rx 350 2011 model (mileage: 2124miles). my daughter and i were sitting on the back seats. she was slowing down the vehicle for parking and about to finalize the parking by going forward by about 3 feet. at that time, the vehicle abruptly accelerated with the sound of revving up the engine. the car ran over a parking block and went on curb stones. by help of the brake override system equipped after the recent toyota's recalls, she could stop the vehicle quickly because her foot was already on the brake pedal. we all were surprised at this rare situation, but fortunately there were no accidents or injuries. we reported this experience to a close lexus dealership. two lexus engineers inspected the vehicle, including 10-mile test driving. however, they could not find any mechanical problems. they could not re-enact the same situation, neither. at this inspection, they did not check out the event data recorder, as well as any electronic systems like etcs. according to the inspection result, lexus directed me to keep driving this vehicle with my own risk. this is not related to the floor mat interference problem that led to the massive recall in 2009. so, i think the current lexus users, as well as potential consumers, should be aware of the possibility that they can experience the similar unintended acceleration while driving or parking.
09/26/2011109/17/2011
 2011 lexus rx350. consumer states after turning a half circle, the vehicle suddenly skidded and hit the left curb and the left front tire ruptured and vehicle kept moving toward the driver's side despite consumer trying to stop the vehicle *tgw the consumer stated he crashed into a nearby concrete fence head-on. the vehicle was deemed totaled. the consumer believed the brakes may have failed. *jb