Lexus Rx350 2012

Model Rx350 made in 2012 by Lexus got 17 consumer complains as well as 2 service bulletins. Consumer complaints with reference, among others things, to electrical system and structure. Technical service bulletines regarding unknown or other and vehicle speed control.

Model 2012

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
L-SB-0011-1202/24/201210043658Lexus: smart key inoperative on ct200h, gx460, hs250h, ls460, ls600h, rx350, and rx450h models. *kb04/18/2012
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
LSB-0059-1207/10/201210045639Lexus: precaution information on removal, inspection, installation of accelerator pedal sensor assembly, which requires no lubrication. models 2001-13 ct200h, es300, 300h, 330, 350, gs300, 350, 450, 450h, 460, gx460, 470, hs250h, is f, is09/12/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/17/20127000
 I was told that a circut breaker failed under the dash ,as to the cause. i bought this car new and had some strange electrial issues. the car was a total loss.
STRUCTURE - BODY
04/16/201235000
 Tl - the contact owns a 2012 lexus rx350. the contact stated that the rear hatch automatically closed. the vehicle was taken to the dealer where the technician advised that there was no remedy for the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 35,000. kmj
04/16/201235000
 Tl - the contact owns a 2012 lexus rx350. the contact stated that the rear hatch automatically goes down. the vehicle was taken to the dealer where the technician stated there was no remedy for the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage and current mileage was 35,000. dr
UNKNOWN OR OTHER
03/01/2012710
 The car, a 2012 lexus rx350, was purchased new from a california lexus dealer on january 30, 2012. the problem, which manifests every two or three days, is a delay of several seconds between pressing the accelerator pedal and actual acceleration of the vehicle. when acceleration eventually occurs, it does so with a surge or jolt. the problem has occurred in a variety of circumstances. several times i have been unable to accelerate safely from a freeway on-ramp into faster-moving freeway traffic. on at least two other occasions the vehicle has failed to accelerate as i drove up a hill. most recently, as i began a left turn from a stopped position, the delay in acceleration nearly resulted in my being broadsided. i have taken the vehicle twice to an authorized lexus dealer. on both occasions i was advised that because the technician was unable to reproduce the problem during a short drive, there was nothing they could do. i raised with the technician the fact that there were numerous complaints online about the very same problem. he said that the issue, which apparently relates to the powertrain, had been addressed with respect to earlier lexus models but had been fixed for subsequent models through redesign of the powertrain.
VEHICLE SPEED CONTROL
04/14/201220
 Tl- the contact owns a 2012 lexus rx 350. the contact stated that after stopping at a traffic light she attempted to accelerate, the vehicle moved forward a few feet but then deccelerated and drifted through the intersection. the failure recurred several times. the vehicle was taken to a dealer on three occasions and each time the failure could not be replicated. the manufacturer was notified but offered no assistance. the failure mileage was 20 miles and the current mileage was 5,800. pmb
04/14/201220
 Tl- the contact owns a 2012 lexus rx 350. the contact stated that after stopping at a light when she tried to accelerate the vehicle moved forward a few feet but then did not accelerate and drifted through the intersection. the failure recurred several times. the vehicle was taken to a dealer on three occasions and each time the failure could not be replicated. the manufacturer was notified but offered no assistance. the failure mileage was 20 miles and the current mileage was 5,800. dt
06/25/20122590
 On 6/25/2012- at 7:10 am, i was pulling into the parking spot for my vehicle in my hospital parking lot for a scheduled surgical case, where i work as an ob/gyn physician/surgeon . as i turned to the parking spot at the ususal, approximately 2-4 miles /hr speed ( the speed at which normally one parks the car), i noticed that my accelerator pedal did not bounce back to its original position as it normally should or would. then my rt foot was on the breaks to just stop the vehicle in my parking spot. then just instantly the vehicle had increased speed and before i could stop the vehicle, it ran forward uncontrollably and climbed up the cement pathway and hit the tree just in front of that parking spot. i was pressing on the breaks and it did not stop the engine raving and i stopped the engine by turning it off. the front of the car is severely damaged including bent frame and the engine is pushed inside according to the body shop.i felt i had no control of the vehicle and it ran on its own.it was the scariest feeling. imagine the damage and casualty it could have caused if it happened at the signal crossing.