Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 11V342000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 02/23/2005 to 08/30/2006 | V (Vehicle) | 82273 | 01/05/2012 | ODI | TOYOTA MOTOR CORPORATION | 06/29/2011 | 06/29/2011 | |||||||
| Defect Summary | Toyota is recalling certain model year 2006-2007 highlander hybrid and lexus rx400h passenger cars manufactured from february 16, 2005, through august 30, 2006. a module inside the inverter module may contain inadequately soldered transistors that during high-load driving, may be damaged by heat caused by the large current. if this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel. | |||||||||||||||
| Consequence Summary | The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. it is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Toyota/lexus mailed an interim owner notification on july 19, 2011 to advise owners of this recall and the fact that they will receive a future notice when parts become available to complete repairs. toyota dealers will inspect the hybrid inverter production number to determine whether the inverter contains suspect transistors and replace the module free of charge. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| LSB-0057-09 | 05/13/2009 | 10030352 | Lexus: ig1 relay freezing. some vehicles may experience multiple warning lights illuminated, vehicle not shifting from park to drive, and other accessories becoming inoperative after the vehicle has cold soaked in sub freezing (below 14 %f | 09/23/2009 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| LSB-0015-10 | 02/04/2010 | 10034245 | Lexus: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field fix procedures des | 10/29/2010 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| LSB-0057-09 | 05/13/2009 | 10030352 | Lexus: ig1 relay freezing. some vehicles may experience multiple warning lights illuminated, vehicle not shifting from park to drive, and other accessories becoming inoperative after the vehicle has cold soaked in sub freezing (below 14 %f | 09/23/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V112000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V113000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V115000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 04/29/2011 | 106867 | ||
| On friday eveing april 29 2011 , i was driving on the ny throughway south bound to ny city. all of a sudden, i lost all power and i have to pull to the shoulder and i cannot restart the car then i turned on the blinkers but in less than 5 minutes all power were gone it was dark and very dangerous not to have the emergency flashing lights on. i called the aaa they told me to sit in the car while they ask for a state trooper to locate me and state police had to park behind me with his flashing lights to protect me until the towing truck arrive the dealer charging me 248.00 just to do the diagnoses they told me it is the hybrid inverter ($10,000.00) and the hybrid battery ($6,000.00) that need to be replaced, labor not included, i believe this is an issue with manufacturer, as i read other consumer that has the same problem please help protect all the consumers in these defective inverters and the battery from lexus | |||
| 04/14/2011 | 105000 | ||
| 1. none, lucklily i was accelerating from adead stop when the part seemed to pop out of gear. the car seemed to be running not quite as smooth 2 weeks prior so i had it checked @ the lexus dealership. they found nothing wrong. if this part were to malfunction @ high speed i may not be able to issue this complaint. 2. once, i will request old part if desired but expect lexus to try to keep the part. will nhtsa have it picked up from the dealership? 3. car is in repair shop now. nothing done yet. hybrid inverter w/ converter quoted to be replaced with a different part #g92a0-48090, indicating to me that the manufacturer knows that the original part is defective. | |||
| 08/16/2009 | 79000 | ||
| Tl-the contact owns a 2006 lexus 400hrx. the contact stated that while driving approximately 30 mph going through a intersection the vehicle suddenly stalled without warning. the vehicle was unable to restart and it was towed to a dealer. the dealer diagnosed the failure as being the hybrid inverter battery which caused the vehicle to losse all power. the vehicle was repaired for the hybrid inverter battery. the failure mileage was approximately 79,000. the vin was unavailble. tb | |||
| 10/10/2010 | 70000 | ||
| Tl- the contact owns a 2006 lexus rh 400 hybrid. while driving approxiametly 70 mph vehicles power system shut down. the brakes and the steering stopped functioning. the vehicle was towed to the dealer where the technician stated the vehicle needed a new hybrid power system installed. the vehicle was repaired. the approximate failure mileage was 70,000. ds | |||
| 10/25/2010 | 51000 | ||
| Dead starter battery - 1. since the vehicle was new (we are original owners) the starter battery would be dead if we did not drive the car for 4 or more days (obviously not being able to take it anywhere where it would sit without a charger nearby like to an airport). lexus has replaced the battery 3 times but just 1 month ago replaced it again and now after a 1 week trip to cancun battery was dead again. lexus pretends to not understand the problem but many people complain of this same problem that is ofter much worse where the car shuts down when driving. many people that have had this same series of problems ultimately need to have the inverter replaced which is a $9k plus part (so far it seems when its proved to lexus they do this at no charge -- but mine is now out of warrenty). 2. problem always occures if the car sits without being started for more than 4 days. 3. they have replaced battery 3 times. we are afraid that our problem will escalate and my wife will be driving with our 8 & 10 year old children and the battery system will fail causing the entire car to shut down and she is not strong enough to stear to safety when brake and steering are not working. it is unfair for us to potentially have to sell the vehicle at a huge loss to avoid this potential issue (and then someone else will have the problem). | |||
| 10/08/2010 | 70000 | ||
| Tl- the contact owns a 2006 lexus rx400h . the contact stated that while driving 70 mph the vehicle stalled and was able to coast it to a stop on an exit ramp. the hybrid system light illuminated and then the vehicle was towed to a lexus dealer. the dealer diagnosed it stating that there was a malfunction to the hybrid battery. the vehicle will be repaired. the vin was not available. the failure and the current mileage was 70000.cv | |||
| 03/02/2010 | 50000 | ||
| Tl-the contact owns a 2006 toyota lexus rx400h hybrid. while contact was driving, all the lights in the vehicle was illuminated, also the alarms came across the instrument pane, and the gas pedal was not working right. she pulled to the side of the road and called triple aaa, the vehicle was towed to the lexus dealerships, they performed a diagnostic test. the mechanic advised the skid control was malfunctioning and they had to replace it, steering was not responding properly, the computer part was replaced. that was checked all sorts of tests were performed. the vehicle was repaired and it cost her a total of $2,106.19. nothing was covered under warranty. the toyota manufacture was not called. the contact is worried that this particular model was not recalled, and there is definitely a safety issue with this vehicle. the failure mileage was 50,000 and current mileage was 56,560.....dwh | |||
| 03/01/2010 | 140000 | ||
| Tl*the contact owns a 2006 lexus rx400h. while driving 70 miles per hour the warning lights on the dashboard began to flash. the contact stated that the vehicle also lost power while driving. the contact was advised that the inverter was defective and that she would have to pay $700 to have the part installed. the failure and current miles were 140,000. | |||
| 03/20/2009 | 87218 | 1 | |
| While driving on highway, car shut down totally. *tr | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 02/06/2006 | 8000 | 1 | 08/17/2005 |
| The vehicle surges at a steady speed. i am most aware of the surging at 35-45 miles per hour. this did not happen until the vehicle had approximately 8,000 miles on it. i have been told there is no repair available and the lexus is aware of this problem. *jb | |||