Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| LSB-0059-12 | 07/10/2012 | 10045639 | Lexus: precaution information on removal, inspection, installation of accelerator pedal sensor assembly, which requires no lubrication. models 2001-13 ct200h, es300, 300h, 330, 350, gs300, 350, 450, 450h, 460, gx460, 470, hs250h, is f, is | 09/12/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 05/07/2011 | 7000 | ||
| Tl-the contact owns a 2010 lexus rx450h(na). the contact stated the vehicle failed to accelerate over 70 mph while driving up an extremely steep incline. an authorized dealer was notified and they informed the vehicle response was normal. the manufacturer had not been made aware of the problem. the approximate failure mileage was 7,000. js | |||
| 02/19/2011 | 1 | ||
| 2008 lexus rx400h. consumer states unintended acceleration *tgw the consumer stated as he pulled into the driveway behind another vehicle, suddenly, the vehicle accelerated even though his foot was on the brake and consequently, he hit the other vehicle on the right rear side. during the accident, the consumer felt a significant power surge and it happened when the power was switching from battery to gasoline. prior to the accident, the consumer noticed power surges on numerous occasions, specifically when the vehicle switched from battery to gasoline. *jb | |||
| 11/19/2010 | 37516 | ||
| I drove the vehicle (vin-jtjhw31u482853535) about 25 miles from home to a doctor | |||
| 01/14/2009 | 2000 | ||
| Tl*the contact owns a 2008 lexus rx400h. while driving 45 mph, the contact noticed that when she took her footoff the accelerator pedal, the vehicle surged forward. she depressed the brake pedal and the vehicle slowed down. the failure occurred several times. the vehicle was taken to an authorized dealership three times but the dealer could not duplicate the failure. the vin was unavailable at the time of the complaint. the failure mileage was approximately 2,000. the current mileage was unknown. | |||
| 04/16/2010 | 12000 | ||
| Tl*the contact owns a 2008 lexus rx400h. the contact stated that on april 16, 2010, the vehicle suddenly accelerated when the driver depressed the brake pedal at 2 mph. the vehicle crashed into a curb and then a tree. the driver sustained a hip injury and a police report was filed. the current and failure mileages were approximately 12,000. | |||
| 09/09/2009 | 16128 | 1 | |
| Tl*the contact owns a 2008 lexus rx400. while the contact was driving into a parking space the vehicle suddenly surged forward without warning causing the vehicle to crash into a wall. the vehicle was taken to the dealership where the contact was informed that the failure could not be reproduced. there were no prior warnings. the consumer stated when she exited the vehicle and walked around it, suddenly the windows and moonroof opened. updated 04/05/10.*jb updated 4/30/10 *cn | |||
| 07/08/2008 | 15000 | ||
| Tl*the contact onws a 2006 lexus rx400h. while driving 40 mph, the contact applied the brakes to slow down the vehicle and it rapidly accelerated which caused the contact crash into a parked vehicle. the vehicle was destroyed. one of the passengers suffered a fractured a sternum and the other passenger was knocked unconscious and suffered a broken collar bone. the contact sustained major bruises. the contact stated that the accelerator pedal became stuck and caused the crash to occur. the failure mileage was 15,000. | |||
| 06/01/2009 | 9000 | 2 | 05/31/2009 |
| Tl*the contact owns a 2008 lexus rx400h. the contact stated that when he stepped on the brake pedal the vehicle lunged forward. the failure occurred while driving approximately 45 mph when he drove over a pot hole. the vehicle was taken to the dealer to run a diagnostic test which didn't indicate any failure codes. the contact stated also filed a complaint with the toyota dealer regarding the failure. the failure mileage was 9,000. updated 3/8/10 *cn the consumer stated it felt as though the vehicle was accelerating momentarily after slowing down. the consumer experienced the problem during rainy, snowy or wet road conditions more so than dry conditions. updated 03/29/10 updated 05/13/10. *jb | |||
| 08/08/2009 | 12000 | 1 | |
| Tl* the contact owns a 2008 lexus rx400h. the contact stated as he was pulling into a parking space the vehicle accelerated and jump the curb and destroyed the fence of a hotel. the contact stated as he stepped on the brakes the vehicle did not stop. he had to put the gear into neutral to stop the vehicle. the contact stated they ran into a fence and did $10,000 of damage to the vehicle. the vehicle was towed to the dealer and repaired. there were no injuries. there is a police report available if needed. the failure mileage was 12,000. updated 03/01/10 *bf the consumer was able to place the vehicle in neutral and turned the vehicle off, however there was over 10,000 in damages. updated 05/20/10 | |||
| 01/25/2010 | 23200 | 1 | |
| I was driving a lexus rx 400h in a parking lot. when i turned left into the parking spot and engaged the brakes while pulling into the parking spot. at that time, i felt the car continue to accelerate and ended up hitting and going over the parking cement curb and the car stopped between the curb and the sidewalk after i slammed on the brakes as hard as i could. i contacted the dealership, they looked at the vehicle and said they could not repeat the incident and found nothing wrong with the car. *tr | |||
| 12/31/2009 | 27120 | 1 | |
| I was coming back from my first oil change from crown lexus dealer. i was pulling into a parking space and the car would not stop even when my foot is on the brake. i tried to steer away from the concrete wall in front but the front left side still hit the wall. the car was damaged and the wall is damaged. the cost of the damaged is 9,000-10,000. right now is being fixed by my insurance company. the model of the car is lexus rx400h year 2008. *tr | |||
| 09/21/2008 | 9000 | 1 | |
| Unprovoked vehicle acceleration while parking, causing vehicle to jump a curb, hit a tree and land on the hood of a vehicle parked across from the subject parking space. *tr | |||