Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - AUTOMATIC TRANSMISSION
02V313000FORD MOTOR COMPANY to 11/10/2002V (Vehicle)25MFRFORD MOTOR COMPANY11/21/200211/26/2002
Defect SummaryOn certain sport utility vehicles, the transmission shift cable can become dislodged from the shift cable bracket.
Consequence SummaryThis could result resulting in incorrect gear indication.
Corrective SummaryDealers will add a strap to the shift cable adjuster to prevent the shift cable from becoming dislodged. ford has not yet provided an owner notification schedule for this campaign. owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
1812309/01/200410011333Updated rear halfshaft removal procedure. *tt01/18/2005
1756002/01/200410008124Rear axle noise. also includes lincoln aviator 2002. *mj07/22/2004
1755502/01/200410008120Certified rear axle available. *mj07/22/2004
1705008/01/200310003163Tcil flashing with diagnostic trouble code p0741 and/or noise from the converter housing. *tt10/09/2003
1680604/01/200310002674Fluid leaks from the rear halfshaft seal. 2002-2003 explorer/mountaineer/aviator added. *tt09/10/2003
1688306/01/200310002600Tcil flashing with diagnostic trouble code p0741 (tcc slippage detected) and/or noise from the torque converter housing. *tt09/08/2003
1670803/01/200310001949An audible creak / click / pop (not a clunk) from the rear driveline. *tt *jb07/28/2003
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04210712/13/200404241410014086General (pcm) power train control module programming procedures. *tt04/28/2005
0421711/01/200410013369General power train control module (pcm) programming procedures. *tt04/15/2005
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
0314807/21/200310003748New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt10/29/2003
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
1697107/01/200310003847A fluid leak coming from within the converter housing on vehicles with 5r55s transmission. *tt11/04/2003
POWER TRAIN - AXLE ASSEMBLY
0561804/01/200510017892Rear axle noise repair. *tt12/06/2005
1847805/01/20051859010014668Axle seal leaks. *eh05/05/2005
04171509/06/200410013121Front axle tube leak. *eh04/08/2005
1842302/01/200510012959Axle whine howl service with individual parts instead of an axle assembly. *eh04/05/2005
1822110/01/200410010732Rear axle noise. oasis. various models including 2005 explorer, mountaineer and aviator. *tt12/07/2004
1773604/01/200410008236Rear axle noise. *tt07/23/2004
1764103/01/200410007413Rear 3.55 axle noise. certified rear axle or improved gear set available. *tt06/22/2004
1749301/01/200410007333Axle whine from the 3.55 axle that is above the normal gear noise level. certified axle available. *tt06/10/2004
04B1505/01/200410007006Rear axle date code inspection and service. vehicles may have been built with an improper mix of rear axle lubricant and friction modifier additive. if so, the customer may experience noise and vibration while driving. *tt *mj05/21/2004
1705408/01/200310003164Axle whine at cruise or during acceleration/ deceleration. *tt10/09/2003
1675404/01/200310002652Excessive whine noise from the rear axle at cruise, or on acceleration and/or deceleration. *tt09/09/2003
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT
TSB-08-19-305/01/200910028736Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe05/20/2009
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
TSB-08-19-305/01/200910028736Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe05/20/2009
0410506/07/20050515510008994Axle seal leaks. leaks from rear halfshaft axle seal. service tips. *tt09/07/2004
POWER TRAIN - DRIVELINE
053706/07/20050516410012952Driveline 1st order vibration/boom/drone. *tt04/05/2005

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
EA09013Ford Motor Company08/18/200902/12/2013Vehicle Rollaway Allegations
 This investigation is being closed based on several considerations.by the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during ea09-013, odi identified a number of different failure mechanisms in 180 incidents related to the alleged defect.the highest rate for any particular failure mechanism, the failure of the automatic transmission parking system, was 4.4/100k.the next-highest failure rate was for the bsi system, at 3.4/100k.for all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.for additional information regarding this investigation, see the complete closing resume in the document file for ea09-013. the odi reports cited above can be reviewed at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:10168454, 10279630, 10280078.
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
EA09013Ford Motor Company08/18/200902/12/2013Vehicle Rollaway Allegations
 This investigation is being closed based on several considerations.by the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during ea09-013, odi identified a number of different failure mechanisms in 180 incidents related to the alleged defect.the highest rate for any particular failure mechanism, the failure of the automatic transmission parking system, was 4.4/100k.the next-highest failure rate was for the bsi system, at 3.4/100k.for all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.for additional information regarding this investigation, see the complete closing resume in the document file for ea09-013. the odi reports cited above can be reviewed at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:10168454, 10279630, 10280078.

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
09/24/20121431451
 The shifter knob on my 2003 lincoln aviator broke off. the shifter was locked in place in drive and you are unable to shift into any other gear except the gear you're in. it seems that a very cheap plastic piece broke under the shifter knob and the dealer quoted me $1200 dollars to replace the entire shifter assembly. i have checked online and seen that this is a very-very common problem among owners. there is no recall for this issue, but this is surely a severe safety issue. i am not sure how many complaints it takes but this is a horrible safety issue. also, this vehicle has a whole array of front and rear differential issues along with a severe clunking noise when the vehicle is 1st put into reverse, drive or downshifts after acceleration. *tr
09/24/2012143145
 The shifter knob on my 2003 lincoln aviator broke off. the shifter was locked in place in drive and you are unable to shift into any other gear except the gear you're in. it seems that a very cheap plastic piece broke under the shifter knob and the dealer quoted me $1200 dollars to replace the entire shifter assembly. i have checked online and seen that this is a very-very common problem among owners. there is no recall for this issue, but this is surely a severe safety issue. i am not sure how many complaints it takes but this is a horrible safety issue. also, this vehicle has a whole array of front and rear differential issues along with a severe clunking noise when the vehicle is 1st put into reverse, drive or downshifts after acceleration.
11/28/2011126450
 Shifter knob on 03 aviator broke off. the shifter was locked in place in drive at a greenlight. it seems that a very cheap plastic piece broke. the dealer qouted me $1200 dollars to replace the entire shifter assembly. i am checking other options be seeing the further i look the more common this problem. i am not sure how many compliants it takes but this is a horrible saftey issue.
05/10/2011172000
 Transmission shifter breaks and locks in place. the result is to leave the vehicle occupants stranded in a dangerous neighborhood where their personal safety is at risk. the problem is a broken $5 piece of plastic contained within the shifter knob. however, ford refuses to supply the $5 piece and instead requires the vehicle owner to purchase the entire shifter assembly (which costs almost $1000). based on the number of backorders for this piece at any one point in time, it is apparent that ford is aware of the problem and is not taking steps to remedy. the only remedy that they offer is to force the consumer to pay $1,000 in order for consumers to gain access to the $5 piece of plastic. this happened to me when i was out of town on a trip with my family. we had pulled off the road, but left the car running. when we went to place it in gear, it refused to shift out of park. we were unable to push the vehicle or move it in any way because it was stuck in park. the sun went down and we were stranded. i am unemployed and while i could afford a small repair, i couald not afford the expensive repair (the dealership also needed to charge for their labor, so the quote was over $1500). after being stranded overnight, i convinced the dealer to just show me how to shift the car without replacing the shifter. now i have to keep the gear shift knob removed (which subjects the mechanism to accidentally have the overdrive button pushed). with the knob removed, i can lift the rod to shift into gear and then must lower the rod (manually) to lock it into the selected location. failure to lower the rod allows the shifter to move freely and also prevents the keys from being removed once the shifter is again in park. fords unwillingness to provide an economic solution provides a safety hazard to consumers who trusted ford to do the right thing. please help!
11/01/200421
 Multiple failures in 2003 lincoln aviator. difficulty turning , starting, jerk in steering wheel, vibration in tires, gear changer loose and ect. *bf the consumer purchased the vehicle with 18 inch rims but ford requires 17 inch rims to be legal (oem) equipment. the consumer felt that this was maliciously dishonest sale of an automobile. the side fender had a gauge on the inside, the rear storage section leather ripped, the tire monitor system kept coming on with a warning sign from the computer of a mechanical defect, difficulty starting the vehicle, jerking in the steering wheel, noise in the steering wheel, noise in heating/vent bubbling, passenger front windows were rattling, there was motor noise upon acceleration, front end noise, rear hatch rattled and was shaking, the wheels squealed and rubbed, the doors did not automattically lock when the vehcile was engaged into drive, and the engine knock as if it were running rough. when the service tech tried to shift the gear lever out of park, the entire gear lever had come apart in pieces. the consumer stated that the vehicle was worse than ever. currently when the brakes were applied the steering would go out of control, jerk left and right, shaked out of control and unable to steer. *sc
09/01/200417
 Consumer states that dealer put aftermarket rims tires on vehicle. the vehicle experienced the following; difficulty turning the vehicle, heater bubbling making noises, difficulty starting the vehicle, jerking in the steering wheel, noise in the steering, noise in the heating/vent bubbling, pulsating in the steering wheel, vibration of the tires, the tire monitoring system had to be cut off reconnected and adjusted, the passenger front windows rattled, motor made loud noises when the vehicle accelerated, front end noises, rear hatch rattled and would shake, the wheels squealed and rubbed, the wheel jerked when taking off, the gear changer lever was loose, the vehicle would shake and vibrated when in motion, and the engine sounded as if it was knocking or running rough. *sc
POWER TRAIN - AUTOMATIC TRANSMISSION
06/26/2011115000
 Tl. the contact owns a 2003 lincoln aviator. the contact while trying to park the vehicle the gear shift was stuck in drive. the contact was unable to move the gear shift. the contact stated a cable become dislodged from the shift cable bracket. the contact notice a nhtsa campaign i.d. number 02v313000 ( power train:automatic transmission) and took the vehicle to the dealer. the dealer ran the vehicle's vin number and informed the contact the vin number did not fall into the recall. the dealer recognized the defect has the same summary and consequence stated in the recall. the dealer is currently adding a strap to the shift cable adjuster to prevent the shift cable from becoming dislodged. the failure mileage was 115,000. jo
03/01/20113
 2003 lincoln aviator. attorney writes on behalf of client in regards to problems with his vehicle such as gear shift, cruise control and rearview mirror functions *tgw the gear shift would not move out of park at times. the entire shifter mechanism, stop/brake light switch, interlock solenoid mechanism, and electronic circuitry were all replaced, but the consumer continued to experience problems. *jb
09/06/201052000
 Tl-the contact owns a 2003 lincoln aviator. the transmission shift cable continuously becomes dislodged from the shift cable brackets. while driving the shifter would not go into gear he would have to go under the vehicle and snap the cables back together. there was a recall nhtsa#02v313000; component: power train:automatic transmission after contacting the dealer in regards to the failure he was told his vin was not included in the recall. the manufacturer was contacted and also informed him his vin was not included in the recall and he would have to pay for the repairs. the failure mileage was 52,000.....mw
06/15/2010130000
 Tl-the contact owns a 2008 lincoln aviator. while the vehicle was stopped the vehicle gear shift cable broke. the vehicle was pushed into the driveway. the vehicle was towed to her residence. the vehicle has not been repaired. the contact stated she called the manufacture and was told that the recall did not include her vehicle. she also stated that there was a loud roar from the engine, and the driver's side power window does not work. the contact also stated that when she called the manufacture they had a recall on her vehicle that she did not receive that was pertaining to the engine cooling coils. the approximate failure and current mileage were 130,000. vwb
01/16/201073150
 Tl*the contact owns a 2003 lincoln aviator. while driving at any speed, the vehicle suddenly lost power. the contact called the manufacturer and was informed about recall 02v313000 (powertrain: automatic transmission) which cited the same failure as the one the contact experienced. however, the contact was informed that her vehicle was not included in the recall. the vehicle had not been repaired at the time of the complaint. the current mileage was approximately 73,250. the failure mileage was approximately 73,150. updated 06/21/10 *bf
04/03/201062000
 Tl* the contact owns a 2003 lincoln aviator. the contact stated that while attempting to park in the drive position, the vehicle began to abnormally accelerate in the reverse position without warning. the contact was able to stop the vehicle without incident. upon further inspection, he found that the shifter cable was disconnected. he was able to connect the cable and park the vehicle; however; the cable disconnected a second time while parking. the dealer advised the contact that the failure was directly related to nhtsa campaign id number 02v313000: power train: automatic transmission. the failure and current mileages were 62,000.
01/01/19011
 2003 lincoln aviator has a problem with the transmission shift cable. *nj the transmission shift cable dislodged from the shift cable bracket which caused the vehicle not to shift properly or at all. the consumer found a recall for the problem, however she was informed her vehicle identification number was not included in the recall. recall 02v313000. *jb
03/22/2009680001
 2003 lincoln aviator transmission failure. *tr
07/17/2006100001211/22/2005
 Transmission either shifts real slow or violently jerks from one gear to another. dealer has had in shop many times without any resolution available. this causes huge loss in fuel mileage not to mention the harshness of the driving experience. *tr
01/26/200772000109/30/2004
 2003 lincoln aviator warning light emission. found out it is a design flaw with the automatic transmission. we contacted nhtsa and found out there is a recall. our vin # is not in this recall. ford/lincoln will only give us $850.00 off on a $3000.00. this car has 72,000 miles on it. found out this is when these transmissions go. when we took it to the dealer there was another there with 45,000 miles same problem. the warranty on the 2003 is 4 years 50,000 miles. the diagnose is gear 2 ratio, gear 5 ratio and solenoid b. *nm
05/27/2004168641009/11/2003
 Dt*: the contact stated a whining noise was heard coming from the rear of the vehicle while driving 55 mph. the vehicle was taken to the sales/service dealer for repairs. the right rear axle and pinion were replaced as well as the c b shaft assembly and gear and pinion locking pin. this was the third time the rear end was replaced in a two year period. the manufacturer was notified and a technician was sent to inspect the vehicle.*ak the vehicle pulled to the left, the door lock switch was inoperative, the rear shock was leaking oil, the e power steering hose was replaced, there was a ticking sound coming from the engine compartment. the timing chain and gasket were replaced. the door ajar light came on after all the doors were closed. the consumer stated the shifting of the gears were harsh, the dealer replaced various componets in the transmission. the right rear brake light bulb was replaced, the master cylinder was replaced. the front seat climate control was not cooling. the battery was replaced, the accelerator cable was sticking. updated 12/05/06. *jb
05/08/200648033106/30/2003
 '03 aviator, since purchase felt something wasn't right with the car's transmission. car seemed to hesitate shifting into next gear i.e. staying in gear too long. also at times during startup car can be extremely loud, making transmission issue more pronounced. concerns mentioned during routine maintenance appointments but was always told the car was functioning normal. winter '06 car began to idle very rough during stops and in neutral/park. 3/3/06 car serviced for rough idle -garage found ssm 17478 which said the pcm needed to be reprogrammed. car still wasn't running smoothly. 4/3/06 car back in garage for major engine problem. #8 cylinder head was replaced. i expressed my concerns and was told that this could have been causing some of the issues i was complaining about. was also told they had multiple '03 aviators come in with the same major engine problem. of course car still did not feel right. 5/8/06 and only 2,000 miles to go on my warranty the transmission finally went. pulled out from a red light when car wouldn't shift and bucked into next gear. engine light and transmission light went on and overdrive off light was flashing. transmission solenoid replaced along with many other parts. needless to say the car's been driven 2 or 3 times since we've picked it up from the garage and it is still not right. car is going back into the garage for shifting problem and excessive loud engine noise during startup that doesn't dissipate. transmission problem is huge safety concern. had cars behind me beeping and flashing their lights at me because i couldn't accelerate the car fast enough. with computers in cars makes me wonder where the voice of the consumer has gone. felt as though my concerns didn't matter because the computer didn't register anything wrong. now with only miles from my warranty ending i'm faced with all these major problems occurring with my car. *jb
01/07/200615000710/19/2003
 Dt*: the contact stated while traveling 60 mph the transmission suddenly lost power. the engine revved, but the transmission did not engage. the contact moved into the slow lane until the vehicle returned to normal operation, which took only a minute or two. the vehicle was taken to the local dealer for inspection several times, but the dealer was unable to duplicate the problem. *ak updated 1/25/2006. the consumer returned the vehicle to the dealer and traded it for a 2005 model. *nm
11/01/2004350002004/11/2003
 I own a 2003 lincoln aviator, still under warranty. since around november of 2004 i have been having transmission problems. the problem is the transmission will slip out of gear while driving at a steady speed, accelerating from a stop or slowing down and then accelerating. this is very hazardous when trying to merge onto a highway or turn into traffic and the vehicle will not accelerate. the problem exists in all gears, however, it does not do it all the time. it has continued to get worse. each time the dealership has told me that they could not duplicate the problem. on april 15th 2005 as i was leaving my office parking lot the transmission started acting up. it was slipping out of gear in all gears. i immediately drove the vehicle to the ford dealer. on the 21st of april almost a week after i dropped it off i was told again they could not duplicate the problem. on the same day, 21 april 05 i went to pick up my vehicle and the head mechanic had it out for a test drive. he stated upon return that the vehicle acted up. my vehicle stayed with the dealer for the next 15 days while they took apart the transmission, ordered parts, etc. a few days after i received the vehicle back the dealership called to see how the vehicle was running. i explained that it still didn
04/13/200513450204/01/2003
 The consumer complained about a sudden acceleration problem. while backing out of the driveway the vehicle began to surge forward. the consumer slammed on the brakes and the vehicle eventually stopped. *ak recall campaign# 02v313000. *sc *jb
02/22/200530737102/22/2005
 My 2003 lincoln aviator lost power steering causing me to loose control of the car on a county road and missing death by god's love last tuesday,2/22/05. i struggled and managed to drag the car off the road onto the bush and avoided heating an oncoming car and being crushed by a semi-trailer that was behind me. the car was towed(flat-bedded) to the local lincoln-mercury dealership. the head mechanic told me later that my car had suffered a catastrophic birth defect from the factory because the power steering hose was improperly mounted at the time manufactured, as a consequence the hose fell off the mounting/attachment and was cut by the air condition fan. he told me new hose has been installed and mounted properly under the factory warranty. i have taken possession of the car, but i am afraid to drive it for any distance. first, i would like your office to force ford lincoln,the manufacturer of the lincoln aviator suv, to send an immediate alert to the public that this potentially fatal problem is possible in the aviator brand of their suv. if i died in the accident,my family would never know what caused the accident. we do not want any body to be hurt or killed in the lincoln aviator. second, i would like to know what my course of action should be: get a brand new replacement car or feel unsafe in a lincoln aviator for a ever? third does your office have a record of this type of problem with this line of vehicle? thank you for your quick response and assistance. unyime o. nseyo. *nm
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
03/04/20057991304/30/2003
 Shift cable either becomes stuck,or dislodged from shift cable bracket.which leaves me feeling very unsafe ,as i do alot of traveling with my children,and this can,as it has happened at any place or any time.*ak
02/25/2005195003
 Transmission shift cable became dislodged from the cable bracket. as a result, the vehicle was unable to switch gears. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
04/23/2010127467
 Tl*the contact owns a 2003 lincoln aviator. while shifting into park, the shifter lever broke. the vehicle had not been repaired at the time of the complaint but the contact planned to have it towed to an authorized dealership. the failure and mileage was 127,467.
06/06/200730686103/24/2003
 On june 07 at 1100hrs the gearshift knob and gearshift boot disengaged from the console of my 2003 lincoln aviator; the gearshift and therefore transmission were locked in the d(rive) position could not be shifted to another position or disengaged. the lincoln-mercury dealer was a short distance from the gas station where i was so i elected to drive it there under the circumstances. once at the lincoln-mercury dealer a technician examined the gearshift and indicated that an incident like mine happens all the time ... a screw comes loose. was advised too that likely parts would have to be ordered. repair to the aviator is estimated at $584 since the entire shifter assembly had to be replaced. there was no accident or injury but it is not unreasonable to expect that such a critical component would experience such a defect that apparently is or was a known problem, and this is certainly not the level of quality expected in a $45000 luxury utility vehicle.
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT
01/26/2005200003
 After starting the vehicle gears would stick when shifting to drive/reverse. vehicle had to be towed. dealership was notified, but did not resolve the problem. *ak
POWER TRAIN - AXLE ASSEMBLY
03/25/200735000112/21/2006
 Rear-end whine. lincoln refused to repair because vehicle was out of warranty . *tr
05/27/2004168641009/11/2003
 Dt*: the contact stated a whining noise was heard coming from the rear of the vehicle while driving 55 mph. the vehicle was taken to the sales/service dealer for repairs. the right rear axle and pinion were replaced as well as the c b shaft assembly and gear and pinion locking pin. this was the third time the rear end was replaced in a two year period. the manufacturer was notified and a technician was sent to inspect the vehicle.*ak the vehicle pulled to the left, the door lock switch was inoperative, the rear shock was leaking oil, the e power steering hose was replaced, there was a ticking sound coming from the engine compartment. the timing chain and gasket were replaced. the door ajar light came on after all the doors were closed. the consumer stated the shifting of the gears were harsh, the dealer replaced various componets in the transmission. the right rear brake light bulb was replaced, the master cylinder was replaced. the front seat climate control was not cooling. the battery was replaced, the accelerator cable was sticking. updated 12/05/06. *jb
POWER TRAIN - AXLE HUBS
08/09/20031057107/08/2003
 August 9, 2003, my 2003 lincoln aviator started a rear end whining noise approximately a 1000 miles after purchased. the dealer was told by the manufacturer to do nothing. on 9/29/03, the dealer added a synthetic oil (lubricant) to quiet the whining. it did not work. the dealer promised a repair by 11/15/03 and 12/15/03. i will attempt to address this under maryland's lemon law.*ak
POWER TRAIN - DRIVELINE - CENTER SUPPORT BEARING
03/03/200862500107/30/2005
 I have a low growl coming from the differential of my 03 lincoln aviator. *tr
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
03/22/2004106/03/2003
 2003 lincoln aviator has been in shop 12 times , 4 for whine in rear end. rear end replaced twice & still whines . last time they told me this was normal and could not be repaired. this aviator has 17,000 miles . i tired of the whine and trips to dealer , i do not was this aviator or a new aviator... i demand full refund.*ak
10/24/2003300010408/27/2003
 2003 lincoln aviator has a howling rear end noise that starts at around 30 m.p.h., lincoln service advisor states that ford is aware of the problem and it is an engineering defect that they are working on resolving. the defect is the engineering of the differential. if this was to fail completely the vehicle would loose control. we continue to call to find out when they will have resolution and are told no solution but that the engineers are working on it.*ak
01/05/2004670001
 Consumer stated rear end differential produced a loud grinding noise. the dealers was unable to repair the part. *ak
12/24/20031
 Love my '03 lincoln aviator except for the same annoying noise coming from the rear end as complaint number 10045568. currently on my second rear axle assembly. noise returned at 1200-1500 miles, and was so loud my 76 year old mother asked what the whining noise was. lincoln needs to correct problem, and this machine will be perfect. *ak
11/05/2003500107/09/2003
 Our 2003 lincoln aviator started a rear end whine or drone within the first 1000 miles. the dealer has twice put in a new differential but the noise is back. the dealer now will not attempt another repair and has put us off until 12/10/03. we seem to have no one to voice a complaint to. the dealer gets one more chance under sc lemon law and is stalling. this problem has been noticed in ford explorers and lincoln mountaineers too.*ak