Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
048501/01/20050524210008546Liftgate glass applique damaged/cracked. service procedure. *tt08/04/2004
STRUCTURE - BODY - DOOR
1619509/01/200210008597Contact st louis assembly plant/st louis vicinity only. *mj08/09/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
12/01/20041
 Moldy odor coming from a/c unit. *bf the consumer stated mold spots were growing on the inside and outside of the roof panel. *jb
11/01/200421
 Multiple failures in 2003 lincoln aviator. difficulty turning , starting, jerk in steering wheel, vibration in tires, gear changer loose and ect. *bf the consumer purchased the vehicle with 18 inch rims but ford requires 17 inch rims to be legal (oem) equipment. the consumer felt that this was maliciously dishonest sale of an automobile. the side fender had a gauge on the inside, the rear storage section leather ripped, the tire monitor system kept coming on with a warning sign from the computer of a mechanical defect, difficulty starting the vehicle, jerking in the steering wheel, noise in the steering wheel, noise in heating/vent bubbling, passenger front windows were rattling, there was motor noise upon acceleration, front end noise, rear hatch rattled and was shaking, the wheels squealed and rubbed, the doors did not automattically lock when the vehcile was engaged into drive, and the engine knock as if it were running rough. when the service tech tried to shift the gear lever out of park, the entire gear lever had come apart in pieces. the consumer stated that the vehicle was worse than ever. currently when the brakes were applied the steering would go out of control, jerk left and right, shaked out of control and unable to steer. *sc
09/01/200417
 Consumer states that dealer put aftermarket rims tires on vehicle. the vehicle experienced the following; difficulty turning the vehicle, heater bubbling making noises, difficulty starting the vehicle, jerking in the steering wheel, noise in the steering, noise in the heating/vent bubbling, pulsating in the steering wheel, vibration of the tires, the tire monitoring system had to be cut off reconnected and adjusted, the passenger front windows rattled, motor made loud noises when the vehicle accelerated, front end noises, rear hatch rattled and would shake, the wheels squealed and rubbed, the wheel jerked when taking off, the gear changer lever was loose, the vehicle would shake and vibrated when in motion, and the engine sounded as if it was knocking or running rough. *sc
STRUCTURE - BODY
11/17/201162104
 Tl- the contact owns a 2003 lincoln aviator. the contact stated the rear hatch near the emblem was cracked. the hatch was never used and there was never a crash that occurred. the vehicle was taken to the dealer who stated there are no recalls and the defect was structural damage. the repair cost will be at the owners expense. the manufacturer was not notified of the failure. the failure mileage was 62,104. rvk
11/17/201162104
 Tl-the contact owns a 2003 lincoln aviator. the contact stated the rear hatch near the emblem has a crack. the vehicle hatch was never used and there were no accidents. the vehicle was taken to the dealer who stated there are no recalls and it is a structural damage. the cost would be at the owners expense. the manufacturer was not notified. the failure mileage was 62,104. mw
03/06/2009500001
 The back lift component has a crack on each side of the lincoln emblem. the body shop near where i work told me that this is very common with the aviators, and that he has replaced many of them. it is a manufacturing error and should be replaced by ford/lincoln. i have purposely looked at other aviators and found that they have the same cracks in the same place by the emblem. i was told by the ford dealership here that the company would not fix it. my vehicle is no longer in warranty. it now has about 66,000 miles, but i noticed the cracks about a year ago, so at that time, it had 50,000+ miles. *tr
11/01/20081
 Owner of 2003 lincoln aviator (acquired early 2004). since that time, while vehicle under warranty, on 4 separate occasions, a crack has appeared near the emblem on the rear liftgate. on all four occasions, the entire liftgate portion which contains the window and the emblem has needed to be replaced. now, in november 2008, a crack has appeared for the 5th time, but the vehicle is no longer under warranty, and the dealership states that ford/lincoln will not stand behind its vehicle. also, lately the battery has weakened and died on several occasions. it seems that the cracked liftback may not be closed securely. *tr
07/01/20081000001
 The liftgate cracked at the lincoln emblem on my 2003 lincoln aviator. this conditions appears to be similar to the service bulletin nhtsa #: 0485. *tr
STRUCTURE - BODY - HATCHBACK/LIFTGATE
10/15/200755000106/15/2007
 Tl*the contact owns a 2003 lincoln aviator. the contact stated that the rear hatch has a huge vertical crack. she does not know how the crack appeared. through online research, she discovered many aviators that were experiencing the same failure. the contact believes the failure may be due to a manufacturer defect. the battery continued to fail and she is unsure if it is a result of the hatch not being able to close completely because of where the crack is located. the crack is located near the lincoln emblem. lincoln referred her to nhtsa. the failure mileage was 55,000 and the current mileage was 60,500. updated 01/17/08 *bf updated 01/17/08 *tr