Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 02/24/2010 | 70000 | ||
| Tl*the contact owns a 2004 lincoln aviator. the contact stated as she was reversing, miles per hour was unknown ,the driver side air bag deployed. it continued to rupture as she put the gear shift in park and jumped out of the vehicle. no one was injured. the vehicle was driven to the dealer after the air bags were taped. they inform her it will cost $1000 to repair the damage. the ford manufacturer was called and stated they will give an answer within the next 15 days on their decision regarding the repairs.the vehicle was still at the dealership at the time of the complaint. there was only routine maintenance performed on the vehicle but no repair done on the air bags. the failure mileage was 70,000. | |||
| 04/14/2006 | 11270 | 4 | 10/26/2004 |
| Tl*the contact owns a 2004 lincoln aviator. while driving at any speed, the driver heard a loud roaring noise coming from the rear end of the vehicle. he took the vehicle to the dealer and they rebuilt the rear end pinion and bearings, which only remedied the failure for ten months. when the failure recurred, the contact took the vehicle to the dealer and they replaced the wheel bearings. six months later, the noise recurred and the vehicle was taken back to the dealer. the mechanic test drove the vehicle, but did not hear the sound; therefore, the dealer stated that there were no failures. the contact believes that his vehicle should not experience the same defect several times. he stated that the failure appeared to be due to a manufacturer defect and that a recall should be issued. the failure mileage was 11,270 and current mileage was 27,475. the clockspring was replaced. updated 10/23/09 updated 01/28/10. | |||
| 08/14/2007 | 109183 | 1 | 03/11/2005 |
| Tl*the contact owns a 2004 lincoln aviator. the driver side air bag deployed right before backing out of a parking space. the contact's son sustained injuries to his hand and legs. the vehicle was taken to south point lincoln mercury. the dealer stated that the air bag deployed due to a previous front end crash several years earlier. the manufacturer stated that they were not responsible for the failure. the current mileage was 119,000 and failure mileage was 109,183. updated 3/4/08 *cn updated | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 03/01/2010 | |||
| Vehicle was in owners drive way she put vehicle reverse moved two feet and air bag partially deployed she put the vehicle in park and exited the vehicle and the bag fully deployed. | |||