Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 05612 | 04/01/2005 | 10017898 | Delayed or harsh reverse engagements - 5r55s transmission - vehicles built prior to 09/23/2004. *tt | 12/07/2005 | |
| 17555 | 02/01/2004 | 10008120 | Certified rear axle available. *mj | 07/22/2004 | |
| 17560 | 02/01/2004 | 10008124 | Rear axle noise. also includes lincoln aviator 2002. *mj | 07/22/2004 | |
| 17563 | 02/01/2004 | 10008126 | Transmission fluid leak at transmission fluid cooler. *mj | 07/22/2004 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 04B22 | 05/27/2005 | 04B22 | 10013306 | Improperly formulated transmission fluid that, over time, may cause delayed/harsh reverse engagements. customer satisfaction program 04b22. 5r55s/e & 5r44e transmission fluid additive. *tt supplement #1. *tt supplement #2. *tt supp | 04/14/2005 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| 04217 | 11/01/2004 | 10013369 | General power train control module (pcm) programming procedures. *tt | 04/15/2005 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 05618 | 04/01/2005 | 10017892 | Rear axle noise repair. *tt | 12/06/2005 | |
| 18478 | 05/01/2005 | 18590 | 10014668 | Axle seal leaks. *eh | 05/05/2005 |
| 041715 | 09/06/2004 | 10013121 | Front axle tube leak. *eh | 04/08/2005 | |
| 18423 | 02/01/2005 | 10012959 | Axle whine howl service with individual parts instead of an axle assembly. *eh | 04/05/2005 | |
| 18221 | 10/01/2004 | 10010732 | Rear axle noise. oasis. various models including 2005 explorer, mountaineer and aviator. *tt | 12/07/2004 | |
| 17736 | 04/01/2004 | 10008236 | Rear axle noise. *tt | 07/23/2004 | |
| 17641 | 03/01/2004 | 10007413 | Rear 3.55 axle noise. certified rear axle or improved gear set available. *tt | 06/22/2004 | |
| 17493 | 01/01/2004 | 10007333 | Axle whine from the 3.55 axle that is above the normal gear noise level. certified axle available. *tt | 06/10/2004 | |
| 04B15 | 05/01/2004 | 10007006 | Rear axle date code inspection and service. vehicles may have been built with an improper mix of rear axle lubricant and friction modifier additive. if so, the customer may experience noise and vibration while driving. *tt *mj | 05/21/2004 | |
| 17054 | 08/01/2003 | 10003164 | Axle whine at cruise or during acceleration/ deceleration. *tt | 10/09/2003 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||||
| TSB-08-19-3 | 05/01/2009 | 10028736 | Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe | 05/20/2009 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||||
| TSB-08-19-3 | 05/01/2009 | 10028736 | Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe | 05/20/2009 | |
| 04105 | 06/07/2005 | 05155 | 10008994 | Axle seal leaks. leaks from rear halfshaft axle seal. service tips. *tt | 09/07/2004 |
| POWER TRAIN - DRIVELINE | |||||
| 0537 | 06/07/2005 | 05164 | 10012952 | Driveline 1st order vibration/boom/drone. *tt | 04/05/2005 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | ||||||
| EA09013 | Ford Motor Company | 08/18/2009 | 02/12/2013 | Vehicle Rollaway Allegations | ||
| This investigation is being closed based on several considerations.by the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during ea09-013, odi identified a number of different failure mechanisms in 180 incidents related to the alleged defect.the highest rate for any particular failure mechanism, the failure of the automatic transmission parking system, was 4.4/100k.the next-highest failure rate was for the bsi system, at 3.4/100k.for all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.for additional information regarding this investigation, see the complete closing resume in the document file for ea09-013. the odi reports cited above can be reviewed at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:10168454, 10279630, 10280078. | ||||||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | ||||||
| EA09013 | Ford Motor Company | 08/18/2009 | 02/12/2013 | Vehicle Rollaway Allegations | ||
| This investigation is being closed based on several considerations.by the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during ea09-013, odi identified a number of different failure mechanisms in 180 incidents related to the alleged defect.the highest rate for any particular failure mechanism, the failure of the automatic transmission parking system, was 4.4/100k.the next-highest failure rate was for the bsi system, at 3.4/100k.for all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.for additional information regarding this investigation, see the complete closing resume in the document file for ea09-013. the odi reports cited above can be reviewed at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:10168454, 10279630, 10280078. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 06/01/2012 | 80291 | ||
| Tl- the contact owns a 2004 lincoln aviator. the contact stated that the gear shifter failed while trying to shift into reverse. the contact stated that she depressed the brake pedal and tried to change gears but the vehicle would not respond. she then attempted to remove the key from the ignition but the key could not be removed. the vehicle was towed to the dealer for inspection and the contact was advised that the gear shift assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 80,291. kmj | |||
| 06/01/2012 | 80291 | ||
| Tl- the contact owns a 2004 lincoln aviator. the contact stated that the gear shift failed. she tried to shift the vehicle into reverse but the it would not change gears. the contact stated that she pressed the brake pedal and tried to change gears and nothing happened. she tried to pull the key out of the ignition but the key would not come out. the vehicle was towed to the dealer for inspection and that the gear shift assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 80291. ap | |||
| 06/09/2011 | 73000 | ||
| Tl-the contact owns a 2004 lincoln aviator. the contact stated that when trying to move the gear shifter from park to drive, it suddenly fractured. the vehicle was inspected by a dealer and they advised him that the gear needed to be replaced due to a plastic component. the vehicle has not been repaired. the failure mileage was approximately 73,000. tb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 03/01/2011 | 63000 | ||
| 2004 lincoln aviator gears were slipping and would not shift; had it checked and was told the transmission was failing. 2 days later we had to have it towed to the shop because it was stuck in neutral. had to replace the transmission at only 63,000 miles. never had a transmission fail with only 63k miles, all preventative maintenance is kept up on our vehicle. loud noise at startup and a/c does not work, i believe it is the clutch. no help from ford even though there are multiple complaints of transmission/power train problems. also, read that the explorer was recalled for the same problem and that the explorer and aviator are built with many of the same parts, however, no recall on the aviator? | |||
| 03/28/2011 | 130000 | ||
| My 2004 lincoln aviator started making a loud whining noise. | |||
| 12/04/2010 | 79000 | ||
| Gear shift not changing smoothly, gear difficult to get out of park from time to time. the transmission shift cable finally become dislodged from the shift cable bracket and the vehicle is unable to move at all (not even able to push vehicle while gear in neutral). needing to replace shift cable and gear lever. | |||
| 10/14/2010 | 72000 | ||
| Shifting from drive to reverse or vice versa with no reponse. power train - gear shift cable disconnects causing loss of control of what gear the car is in. selector then gives wrong information as to what gear you are in. only some 2003 aviators have been recalled; i have a 2004. website complants show that all aviators 2002 to 2008 are affected. i told the lincol dealer about nhtsa and she said 'don't listen to them, they don't know what they are talking about. they are charging me $400 to fix the problem includng the towing. | |||
| 08/21/2009 | 58000 | 1 | |
| Lincoln aviator with 54,000 on it and had to fix the transmission, shop said there was some grove on some part in the transmission. very expensive problems with low miles. also had a 2004 mercury mountaineer with 64,000 miles, transmission started to make noises, about a week later it would not shift. shop said some grove in something in the transmission. had it fixed for $3,000. later found out the transmission was out at 10,000 miles before we bought it. *tr | |||
| 09/02/2009 | 30425 | 1 | |
| The gear shift selector broke and i could not get the vehicle into a neutral position while driving. could not turn off the ignition system. *tr updated 01/13/10. | |||
| 08/20/2009 | 53000 | ||
| Tl*the contact owns a 2004 lincoln aviator. the contact stated that the gear selectors came apart when attempting to shift gears. gear failure while driving increases the risk for vehicle crash.he took the vehicle to the dealer and was advised that the entire shift assembly needed to be replaced. however because there was not an existing recall they would not assume responsibility for the repairs. the failure mileage was 53,000. the current mileage was unknown. | |||
| 08/29/2005 | 23700 | 6 | 07/14/2004 |
| Dt: 2004 lincoln aviator . the consumer owned car for a year. while taking off from a stop pressed the accelerator and the car did not move. had to press the gas pedal several times, and it took at least a quarter of a mile and then it finally took off. this has happened at least 6 times, and vehicle has been in repair shop 6 times also, the dealership was unable to duplicate this problem. the vehicle is in the repair shop, and they still can indicate what is wrong with the vehicle. *ak the transmission solenoid pac was replaced per tsb 051504. *nm | |||
| 12/18/2004 | 5000 | 1 | 11/10/2003 |
| My main problem is that the car has an intermittent transmission problem. the car slips out of gear and the engine races. i have mentioned the problem to the service department on several occasions and they tell me it?s my problem till it does it for them. the other day i got a letter from lincoln saying that the factory had put the wrong transmission fluid in the car. the service department still does not think this is my problem. the car has been in for the ac being broken; the brake rotors have been replaced. the car makes a loud noise on start up and they told me it was normal, however i have asked other people with my molded car and the said that there car makes no abnormal noise on start up. there is a problem with my steering when the car is not in motion. other problems are minor including some small electrical problems. my main concern is that the car is dangerous to drive and they just do not care. in the mean time when i brought the car in the last time for the transmission the service department said they would keep an open order on the car. the big surprise is that they lost the order as i have requested a copy of it. please help harold bennett. *jb | |||
| 04/03/2004 | 1 | ||
| Rough idling at stand still and with acceleration and decceleration with a whining noise, miss firing happened 1st time the day after we bought the car- dealer said he fixed the problem. happened again just a few weeks later. the car is six weeks old and in the shop for the second time. dealer says problem is the management processor. *ak | |||