Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 0485 | 01/01/2005 | 05242 | 10008546 | Liftgate glass applique damaged/cracked. service procedure. *tt | 08/04/2004 |
| STRUCTURE - BODY - DOOR | |||||
| 16195 | 09/01/2002 | 10008597 | Contact st louis assembly plant/st louis vicinity only. *mj | 08/09/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/30/2008 | 56000 | 1 | |
| Our 2004 lincoln aviator has developed a small 6 inch crack in the plastic surrounding and below the back window. when contacting the dealer we were told that this is a known problem but ford refuses to do anything about it. we were then told to call ford directly and were told that yes they know about it but they are not offering any help to customers. in researching this problem online there are 100's if not 1,000's of forum posts discussing this defect. a primary forum would be on the edmunds car site. my issue is that this crack could not be caused by anything but a defect and therefore ford should be liable. the location is such that debris, etc. could not cause this crack. ford has quoted us over $ 1,000 to fix their problem and until we do the car is now suspect to water damage if it were to rain. thank you . *tr | |||
| STRUCTURE - BODY | |||
| 04/14/2010 | |||
| The panel below the back window on the hatch has cracked around the emblem. i have been researching this and have found that there are a lot of aviator's that have the same problem as mine. we paid good money for this car when we bought it new and have kept it in very good condition. according to lincoln, this is only covered under the original warranty. i feel this hatch was not engineered correctly and lincoln should fix it. | |||
| 10/28/2010 | 35000 | ||
| My 2004 lincoln aviator, rear window panel developed a crack, which i paid for repair. now at 52,000 miles with a premium extended warranty it has developed another crack. my local lincoln dealer told me it was a design flaw related to weather conditions and yet lincoln will not pay for this repair. if the crack continues it could become a pedestrian hazzard and quite dangerous. this is my 5th. lincoln and my last unless lincoln stands behind their product. | |||
| 11/02/2010 | 30292 | ||
| Without impact the tailgate applique of my 2004 lincoln aviator cracked. i understand this is common umong ford explorers merc. mountaineers and aviators as reported by my local ford dealer and various bodyshops and thousands on the internet with similiar defects. ford wont fix if its out of warranty . the broken tailgate section can dislodge and cause damage to pedisttians or motorists. please advise as this is a widespread manufactures defect. thank you | |||
| 02/01/2008 | 75000 | 1 | |
| The liftgate on the back of my 2004 lincoln aviator cracked on one side of the lincoln symbol. took it to lincoln dealership and was told that it was from the cold because there was a weak spot there. was told that even though they knew of the weak spot, that i would have to pay to fix it. at the time i declined to fix it. i just noticed the other day that there is now a crack on the other side of the lincoln symbol. i was told if i don't have it fixed, that the back glass could fall out. so now i am going to have to pay to have a defect that lincoln is aware of fixed. this is the second lincoln that i have owned and i don't think i will be purchasing another one after this. *tr | |||
| 09/15/2008 | 58000 | 1 | |
| Liftgate glass applique damaged/cracked. *tr | |||
| 10/30/2008 | 56000 | 1 | |
| Our 2004 lincoln aviator has developed a small 6 inch crack in the plastic surrounding and below the back window. when contacting the dealer we were told that this is a known problem but ford refuses to do anything about it. we were then told to call ford directly and were told that yes they know about it but they are not offering any help to customers. in researching this problem online there are 100's if not 1,000's of forum posts discussing this defect. a primary forum would be on the edmunds car site. my issue is that this crack could not be caused by anything but a defect and therefore ford should be liable. the location is such that debris, etc. could not cause this crack. ford has quoted us over $ 1,000 to fix their problem and until we do the car is now suspect to water damage if it were to rain. thank you . *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 04/15/2008 | 30000 | ||
| Tl*the contact owns a 2004 lincoln aviator. she stated that there was a crack on the side of the tailgate near the lincoln emblem. the vehicle was repaired at her expense; however, there is another crack in the same location. her mechanic stated that the crack is due to the cold weather. the dealer stated that she needed to have the vehicle inspected. the vehicle will be repaired again at the owners expense. the failure mileage was 30000 and the current mileage was 51525. updated 04/16/10. *lj | |||
| 06/20/2008 | 48000 | 1 | |
| The back hatch panel cracked was fixed , the steering not right some times its hard to steer. main problem is cylinder coils going bad alot. now #8 coil went bad and has been replaced 2times, and its still in the shop they cant find out why it keeps coming up #8 still misfiring .. they think its the head now. i understand lincoln has had so many problems with this that they have allowed a 10yr. extended warranty on all the coils. is this right ? i want lincoln to do something. i am so mad right now . i will never buy another lincoln. help me. *tr | |||
| 01/01/1901 | 1 | ||
| 2004 lincoln aviator. consumer states that the liftgate cracked in the middle of the door. the crack is about as long as an index finger. upon inspection it was determined that the crack was stress and several panels had been replaced in the past. *mc *jb | |||