Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - REAR | |||||
| 95165 | 08/01/1995 | 45949 | Suspension-rear-availability of camber kit to improve inner edge wear on rear rear tires. tires-rear-inner edge wear-availability of camber kit to improve wear. *sd | 04/25/1996 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 14 | 07/25/1997 | ||
| The consumer has experienced the following: recall head mount , subframe, air bag suspension system, air shock, rear stabilizer and rear shock sensors-bouncing/bobbing in the front of the vehicle, right rear tire, left rear air strut-was blown and was dragging down in back, a conversion of suspension was done to convert to coil springs and replace all 4 struts and hardware, recall brake & motor mount-brake grinding, head gasket, and inner tie rod. (recall #'s 94v129000 & 97v019000) scc | |||
| SUSPENSION - FRONT | |||
| 11/01/2000 | 1 | 05/01/2095 | |
| Failure of this component is widely known at dealer service centers. front or rear suspension loses ability to hold air, and the vehicle bottoms out. both of my failures occurred with the car parked, but could have happened while moving. the car sinks several inches and shouldn't be driven. both sets of components went out within months of each other, with total repairs of $2692.38. not repairing is not an option because the car body is literally down on the frame. if failure is so widespread, why hasn't manufacturer been required to provide service? nlm | |||
| 11/09/2001 | 1 | 04/01/2001 | |
| Front suspension went out while car was parked, i have seen well over 25 customers whom haave contacted ntsa with the same part failure. i called ford customer service to see wht they had not recalled this particular item on the car and was given no answer. but told to go to an authorized dealarship and haave it repaaired, keep my receipts and if they decide (probable after hundreds more complain) to recall the suspension somewhere in the future i will receive a letter and if i have my receipts and it was repaired by one of their authorized agents, then at that time i might get a refund. i explained to customer sservice that i felt that there was plenty eenough evidence lodged on this website supporting the fact that many cutomers have had the same problem and i feel that this should have been recalled long time ago. when i purchased the car in april 2001, i was told the only recall they had was on the head gaskets. but there is a sservice bulletin out regaring noises made upon start up and shut down which are directly related to the front air suspension. i feel lincoln ford should be responsible for this repair in their obvious neglect to recall this faulty suspension system and notify consumers of all of this year of lincoln problems.*ak | |||
| 11/15/1999 | 1 | 04/01/1999 | |
| Have taken this car to 2 different dealers for repairs, to no avail. motor knocks drastically, engine leaks when parked on slight downhill slope, new shocks/struts squeak terribly, loud thunking noise in rear end when going over bumps. gas mileage very eratic, rear high mount brake assembly melted. help! | |||
| 01/01/1999 | 1 | 01/01/1996 | |
| The left front end (only notice when idiling) raises up about 1 or 1 inches, waits a few seconds and does it the second time, the sometimes will drop back down. it also feels like the tire is bouncing. *ak | |||
| 11/06/1996 | 1 | 10/03/1995 | |
| Misalignment. | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 08/17/2002 | 9 | ||
| Electrical problem- windows, trunk will not go up nor down.car wouldn't cut off even when the key was taken out of the egnition shocks and suspension-shocks are consistantly being replaced for unknowed purposes. including the air suspension. over heating- radiator and termostate was replaced and has gone bad within 1 week. | |||
| 08/17/2002 | 9 | ||
| Electrical problem, trunk will not go up nor down. car wouldn't cut off even when the key was taken out of the ignition shocks and suspension-shocks are consistently being replaced for unknown purposes. including the air suspension. sy over heating- radiator and thermostats was replaced and has gone bad within 1 week. ts | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 09/04/2001 | 1 | 02/01/1999 | |
| Mcpherson struts malfunctioned, causing vehicle to intermittently set up too high or drop to ground. vehicle been into dealer shop on several occasions, and had various parts replace/repairs. problem still intermittently reoccurs. *ak *nlm | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| While traveling at 30 mph shock absorbers exploded and vehicle went 1 to 2 feet in air before it came back down. contacted dealer, and the dealer was not willing to do anything.*ak | |||
| 02/04/1999 | 1 | 03/31/1994 | |
| Shock assembly and links failed causing consumer to hear noise when riding over bumps. nlm | |||
| 01/01/1999 | |||
| While driving the vehicle would lower and the raise itself. delership has been contacted please provide further information. *ak | |||
| 03/24/1998 | 7 | 05/12/1995 | |
| Engine failed 3 times. in addition, braking system/air suspension system/shocks/wiring harnessand air conditioner compressor malfunctioned. | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - SPRINGS/BAGS | |||
| 08/17/2002 | 9 | ||
| Electrical problem- windows, trunk will not go up nor down.car wouldn't cut off even when the key was taken out of the egnition shocks and suspension-shocks are consistantly being replaced for unknowed purposes. including the air suspension. over heating- radiator and termostate was replaced and has gone bad within 1 week. | |||
| 08/17/2002 | 9 | ||
| Electrical problem, trunk will not go up nor down. car wouldn't cut off even when the key was taken out of the ignition shocks and suspension-shocks are consistently being replaced for unknown purposes. including the air suspension. sy over heating- radiator and thermostats was replaced and has gone bad within 1 week. ts | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 08/08/2000 | 60 | 12/01/1996 | |
| Air shocks wont stay inflated. has cost consumers thousands to replace. *ak | |||
| When driving or parking automatic air shock struts lose air, causing the vehicle to drop close to hitting the ground. the dealer has been contacted. *ak | |||
| 1 | |||
| Air suspension compressor failed. | |||
| 03/24/1998 | 7 | 05/12/1995 | |
| Engine failed 3 times. in addition, braking system/air suspension system/shocks/wiring harnessand air conditioner compressor malfunctioned. | |||
| 06/15/1994 | 5 | ||
| Replaced air suspension system twice. | |||
| 11/10/1994 | 3 | ||
| Vehicles air suspension has been replaced several times on front and back wheels.tires hit the frame when driving and car sits extremly low. tt | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 06/01/1999 | 1 | ||
| Stabilizer bar links failed. mjs | |||
| SUSPENSION - REAR | |||
| 100000 | 3 | ||
| While driving at 55 mph vehicle shut down, and the back suspension went out, driver also had problem with steering.*ak | |||
| 11/01/2000 | 1 | 05/01/2095 | |
| Failure of this component is widely known at dealer service centers. front or rear suspension loses ability to hold air, and the vehicle bottoms out. both of my failures occurred with the car parked, but could have happened while moving. the car sinks several inches and shouldn't be driven. both sets of components went out within months of each other, with total repairs of $2692.38. not repairing is not an option because the car body is literally down on the frame. if failure is so widespread, why hasn't manufacturer been required to provide service? nlm | |||
| 06/20/2000 | 1 | 01/01/1994 | |
| No summary listed for above vehicle. *ak | |||
| 11/15/1999 | 1 | 04/01/1999 | |
| Have taken this car to 2 different dealers for repairs, to no avail. motor knocks drastically, engine leaks when parked on slight downhill slope, new shocks/struts squeak terribly, loud thunking noise in rear end when going over bumps. gas mileage very eratic, rear high mount brake assembly melted. help! | |||
| 09/29/1999 | 04/01/1999 | ||
| Purchased car at used car sale through company credit union in april of 1999. the car had just over 50,000 miles. called lincoln continental and they had no service record on the car. tracked down former owner and he advised that he had no major problems. two weeks after purchase had a circuit replaced. the blown circuit effected the speedometer and cause the engine to rev up and down depending on what the broken speedometer reflected. in august the alternator failed and had replaced by lincoln service center. driving home from service center the rear suspension failed. the service center refused to repair saying that the hydraulic suspension was problematic for this model. three weeks later the headgaskets blew after a less than 15 mile drive (to church). *ak | |||
| 09/04/1998 | |||
| Rear suspension failed, vehicle sags. also, rear air suspension system/shock absorers and rear leaf spring assembly failed. *ak | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| The air shocks do not work properly. *ak | |||
| 12/09/1997 | 1 | ||
| Rear struts failed resulting in leakage. mjs | |||
| 09/04/1998 | |||
| Rear suspension failed, vehicle sags. also, rear air suspension system/shock absorers and rear leaf spring assembly failed. *ak | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 02/11/2002 | 1 | 10/01/1999 | |
| Air suspension went full up for several miles, while tring to find place to pull over it went down has stayed bottomed out since. dealer in fla. said unsafe to drive but wanted $3400 to fix. drove it home to mi. slow and very rough ride.*ak | |||
| 1 | |||
| The rear air shock absorber assembly system failed prematurely. nlm | |||
| 12/15/2000 | 1 | ||
| Rear air shock assembly system is causing back end of vehicle to sag. *slc | |||
| 06/10/1999 | 1 | 12/14/1998 | |
| Rear air suspension broke. dealer has repaired the vehicle at owner's expense. *ak *ml | |||
| 05/17/1999 | 3 | 09/01/1995 | |
| While driving the vehicle rear air suspension blew out, causing vehicle to bounce, allowing the car to move up and down. dealer replaced rear air suspension. *ak | |||
| 09/04/1998 | |||
| Rear suspension failed, vehicle sags. also, rear air suspension system/shock absorers and rear leaf spring assembly failed. *ak | |||
| 11/10/1994 | 3 | ||
| Vehicles air suspension has been replaced several times on front and back wheels.tires hit the frame when driving and car sits extremly low. tt | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 09/04/1998 | |||
| Rear suspension failed, vehicle sags. also, rear air suspension system/shock absorers and rear leaf spring assembly failed. *ak | |||