Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
04/13/1999108/01/1996
 We purchased car as a company program and found things wrong at that time which indicated car had been in some sort of accident which we were not informed of till we discovered things later, such as inside of back rim bent, pieces of glass inside back pakage tray, rubber bumper missing on 2 left doors, and air bag warning wires unhooked inside steering wheel. at 35000 miles the head gasket blew on motor(covered by warranty) then right after warranty ran out at 50000 miles we had 2 mass air sensors fail, then the idle control and at 56000 miles found low knock in engine and when opened found many worn and bad parts in engine to the point we had to put new engine in car at our own expense. dealers or ford motor co. would not pay any. car had always been serviced at 2000 miles since we've had it and didn't use any oil. we believe this failure uncalled for at this mileage with this high priced of a car. the local dealer ship had 4 cars in their shop at the same time with this 3.8 v6 engine being replaced. also found a ford van in the community at a diferant dealer with same motor out at just under 50000 mile. seems to me with the care we gave car and the damage found to the crankshaft. pistons and camshaft of our engine, these engines must be faulty from start.
TIRES - BEAD
310/01/1994
 Firestone tire beads failed.