Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT | |||||
| 17094 | 08/01/2003 | 10003184 | Rattling or clunking noise from the front suspension under normal driving conditions. *tt | 10/09/2003 | |
| 16710 | 03/01/2003 | 10001950 | Rattling or clunking noise from the front suspension under normal driving conditions. *tt *jb | 07/28/2003 | |
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 8199 | 02/01/2000 | 612411 | Some vehicles may exhibit a rattling or clunking noise from the front end (front stabilizer link) under normal driving conditions. | 06/08/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/28/2012 | 90000 | ||
| Tl- the contact owns a 2000 lincoln continental. the contact stated that while driving 25 mph, there was a loud popping noise. the contact then noticed that the front passenger coil spring fractured and had punctured the front passenger side tire. the vehicle was then towed to an independent mechanic where the manufacturer was contacted but did not acknowledge the failure. the vehicle was neither diagnosed nor repaired. the failure and the current mileage was 90,000. kmj | |||
| 03/28/2012 | 90000 | ||
| Tl- the contact owns a 2000 lincoln continental. the contact stated while driving at 25 mph, there was a loud popping noise and the contact noticed that the right front coil spring broke and punctured the tire. the vehicle was then towed to an independent shop. the manufacture was contacted and they did not acknowledge the failure that occurred to the broken coil spring. the vehicle was not diagnosed nor repaired. the failure and the current mileage was 90,000.cv | |||
| 08/05/2010 | 136000 | ||
| While driving on the highway the car started to accelerate on it,s own and when i applied the brakes they wouldn't work. i had to get off the next exit because i didn't want anyone to get in front of me because it went alll the way up to 90 mph.once i got off it still was accelerating so i drove up on the sidewalk to keep from hitting traffic at the light and got into the grass and it still was going fast and the brakes still not working i prayed and put it into neutral or i would have went right back into the traffic. once i put it in neutral it stopped and then i put it in park and turned it off. i then turned it back on and it was idioling so high and loud i turned it back off and called a tow truck. once they arrived he stated that the linkage to the accelerator was stuck and thats is why the brakes weren't responding. he then called the dealership who stated he wasn't sure if the could look at the car or if he did when he would be able to work on it. since then it has been sitting and i found out about all these other recalls and complaints for the very other things we been having problems with on this car. the tower also stated that he thought there was a recall for this acceleration if so i need to know this because this car needs to be fixed on the other recalls. this is the first time it did the acceleration but the foggywinshield,the seatbealts locking up on usin the front seats, the suspension and brakes have been like this for a while and we were never notified about these recall so we could get them corrected. others and myself could have been seriously hurt on that highway if i didn't stay calm through out the whole ordeal. i would like some response to what i need to do next and if this is a recall like the others can i take to the dealership and have it corrected. right now it can be driven at all. | |||
| 11/28/2000 | 1214 | 10 | |
| When the consumer applied the brakes, the brake pedal became hard, and consequently the consumer hit another vehicle. *jb the vehicle pulled to the left which happened when the brakes were applied, the engine had run rough, the driver window has become inoperative, the windshield wipers left too many streaks, the left rear window had become inoperative, the rear brakes would grind when applied at 50 mph, the steering felt loose at 30 mph and the consumer had to constantly adjust, the brakes would not work at times(2 accidents occurred as a result), and the air bag did not deploy upon impact. *scc | |||
| 1 | |||
| The moon roof was replaced because the motor did not work, the air bags were replaced several times, and the light did not illuminate. when the vehicle was returned to the consumer, the horn did not work, there was a chiming noise every 30 minutes, and also the air bags did not deploy when the vehicle was involved in an accident. the fuel pump was replaced twice, the driver side window was off track, the speakers did not work, the vehicle vibrated when a stop was made. *ak *jb | |||
| SUSPENSION - FRONT | |||
| 09/15/2003 | 70000 | 5 | 06/14/2001 |
| Both rear windows have failed and now drivers side window has issues. front brakes had be replaced and now grind when stopping at high speed. rear view mirror had to be replaced due to electrical falure. both outer tye rod ends had to be replaced after ruining both front tires and alinement was not covered by extended warrenty. the cars ride and handling is poor and the interiour noise level is high for a luxery car.*ak | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - SPRINGS/BAGS | |||
| 04/18/2007 | 100626 | 2 | 02/09/2002 |
| Tl*the contact owns a 2000 lincoln continental. while attempting to drive in reverse, the contact heard a loud noise. he inspected the vehicle and noticed that the driver's side suspension system failed. the vehicle was towed and a technician repaired the driver's side strut, spring, and tire. one year later, the front passenger side suspension system failed while driving in reverse. the vehicle was towed to a dealer and the front passenger side sway bar, spring, strut, and tire were repaired at the cost of over $1,000. the contact has supporting documentation of the vehicle's repair history. the failure mileage was 97,000 and current mileage was 113,881. updated 09/23/08 *bf the left air bag air suspension had blown. the second time the failure happened, the consumer was backing out of a parking space and heard a noise. the consumer discovered the left front suspension spring had broken just like the first failure. updated 09/25/08. *jb | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 03/11/2008 | 166000 | 1 | 01/04/2003 |
| I was driving on the interstate highway when the left front spring broke which was like an explosion. this caused lots of other damage to the car as well as the tire. *tr | |||
| 04/26/2006 | 86500 | 2 | 09/26/2003 |
| Ltr fm (pa) reporting coil spring broke in his model year 2000 ford lincoln continental defective vehicle. *ts *nm | |||
| 04/24/2006 | 86500 | 1 | 09/26/2003 |
| While driving at approx. 10 mph i heard a loud bang on the morning of 4-24-06. i came to a stop thinking i had hit something in the road. i looked around the back of the car and noticed part of the coil spring on the ground. i knew exactly what it was because the passenger side broke on 4-6-06. if at either time i would have been driving at any substantial speed it could have caused a major accident. *nm | |||
| 04/06/2006 | 86400 | 1 | 09/26/2002 |
| Dt*: the contact stated while putting air in the front driver side tire, it was noticed, the front coil springs had broken and punctured the tire. although the manufacturer was alerted, no appointment for inspection was made. updated 5/2/2006 - *nm | |||
| 03/12/2004 | 55351 | 1 | 08/30/2000 |
| The spring on the front driver's side broke, causing the broken end to catch the inside of the tire ripping the entire side and inhibiting steering. had this happened at any speed while driving an terrible accident could have been caused. there was no prior incident which could have led to the spring breaking and there is no obvious superficial defect in the spring. *ak | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM - SPRINGS/BAGS | |||
| 04/18/2007 | 100626 | 2 | 02/09/2002 |
| Tl*the contact owns a 2000 lincoln continental. while attempting to drive in reverse, the contact heard a loud noise. he inspected the vehicle and noticed that the driver's side suspension system failed. the vehicle was towed and a technician repaired the driver's side strut, spring, and tire. one year later, the front passenger side suspension system failed while driving in reverse. the vehicle was towed to a dealer and the front passenger side sway bar, spring, strut, and tire were repaired at the cost of over $1,000. the contact has supporting documentation of the vehicle's repair history. the failure mileage was 97,000 and current mileage was 113,881. updated 09/23/08 *bf the left air bag air suspension had blown. the second time the failure happened, the consumer was backing out of a parking space and heard a noise. the consumer discovered the left front suspension spring had broken just like the first failure. updated 09/25/08. *jb | |||