Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
07/25/2012110000
 Tl- the contact owns a 2002 lincoln continental. the contact stated that while driving 40 mph, the vehicle accelerated independently and without warning. the contact attempted to decelerate however, the vehicle would not respond. the contact then crashed into a wall and sustained injuries to her knee and back. there was a police report filed for the incident. the vehicle was towed to a dealer for inspection where they stated that they could not determine the cause of failure. the vehicle was not destroyed but the air bag warning light illuminated a few days after the crash. the manufacturer was notified and stated that there were no recalls for the vehicle. the failure mileage was 110,000. kmj
07/25/2012
 Tl- the contact owns a 2002 lincoln continental. the contact stated that while driving 40 mph, the vehicle accelerated on its own without warning. the contact stated that she tried to slow down but the vehicle would not. the contact crashed into a wall and sustained injured to her knee and back. there was a police report filed. the vehicle was towed to a dealer for inspection and they stated that the could not determine the cause of failure. the vehicle was not destroyed but the air bag light did illuminate a few days later. the manufacturer was notified and they stated that there were no recalls. the failure mileage was 110,000. ap
07/31/201166000
 Tl-the contact owns a 2002 lincoln continental. the contact was driving approximately 65 mph when the accelerator pedal abruptly traveled to the floorboard upon engaging and remained in a stuck position. there were numerous attempts to release the accelerator pedal which failed. the vehicle would not stop when pressure was applied to the brakes. once the gear selector was shifted into neutral, the speed began to reduce. the vehicle was maneuvered to the side of the road and the engine was turned off. the contact was able to release the stuck accelerator pedal and resumed normally for a brief moment and the failure recurred. the vehicle was taken to an authorized dealer for diagnosis. the technician was unable to locate the problem. the manufacturer was not made aware of the unintended acceleration. the failure mileage was 66,000. tlb
07/31/201166000
 Tl-the contact owns a 2002 lincoln continental. the contact was driving approximately 65 mph, and the accelerator pedal abruptly traveled to the floorboard upon engaging and remained in a stuck position. there were numerous attempts and the accelerator pedal failed to release. the vehicle would not stop when pressure was applied to the brakes. once the the gear selector was shifted into neutral, the speed began to reduce. the vehicle was maneuvered to the side of the road. the engine was turned off. the contact was able to release the stuck accelerator pedal and resumed normally for a brief moment and the failure recurred. the vehicle was taken to an authorized dealer for diagnosis. the technician was unable to locate the problem. the manufacturer was not made aware of the unintended acceleration. the failure mileage was 66,000. js
08/05/200326500307/26/2003
 During bright day light hours speedometer needle is almost impossible to see due to the color of the needle and the dial's background. the needle is dull red, and the background is black. the brightness of the sun makes the needle fade away. the panel and needles function properly on days it's not so bright. the consumer had the dealer paint the dial needle white but that did not fix the problem due to the tinted plastic cover. the manufacturer was notified. *ak *nlm
VEHICLE SPEED CONTROL - CRUISE CONTROL
106/01/2002
 The cruise control did not control the maximum speed when going down hill. the cruise control was set at 65 but the vehicle was traveling 80 mph. the consumer took the vehicle to the dealer who informed him that the vehicle was designed this way. *ak *nlm
107/01/2002
 The cruise control was set at 65 mph, however as he was going down a hill he noticed the vehicle was traveling at 80 mph. the dealer informed consumer that was the way the cruise control worked.*jb ph