Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
1525009/01/2001625704Information regarding misdiagnosis of main controls - incorrect pressures. *tt11/30/2001
1377501/01/2000612802Some vehicles equipped with v6 engine and automatic transmission only may exhibit a drone noise at 60-65 mph (100 to 130 kph) while in fifth gear. *mjs06/12/2000
796301/01/20007963612443The automatic transmission olny may exhibit a drone noise at 60-65 mph(100 to 130 kph), with the transmission in 5th gear, during light accelerations.06/08/2000
POWER TRAIN - AUTOMATIC TRANSMISSION
026604/01/2002636035Some vehicles equipped with automatic transmission may exhibit a fluid leak around the fluid pan drain plug. *tt11/04/2002
0018509/04/2000618593On some vehicles the transmission fluid filter may be installed improperly during manufacturing and / or after servicing. this may result in the vehicle exhibiting engine stalling at idle and / or no transmission engagement. *j04/17/2001
1453412/01/2000616890Information on transmission fluid leak from the vent after fluid fill. *tt03/14/2001
0012106/12/2000613857On some vehicles, a high pitched gear whine may be heard while driving and / or coasting at low speeds in first or second gear. *tt09/20/2000
822102/01/2000612420Some vehicles may exhibit an idle dip after moderate to hard braking. this may be due to a momentary drop in automatic transmission line pressure. low fluid level or an improperly seated transmission filter may cause this momentary drop06/08/2000
003302/07/2000612320Transmission-5r55n-orange prior to repair tagged transmission- service procedure. *mjs06/07/2000
001501/10/2000612203Information regarding the new transmission cooler flusher- service tip. *mjs06/06/2000
747311/01/1999610838Some vehicles equipped with 5r55n automatic transmission may exhibit a fluid leak from the transmission bell housing. *tt05/15/2000
734711/01/1999610782Some vehicles equipped with 5r55n transmission may exhibit delayed engagements between park, reverse and drive. *tt05/15/2000
650407/01/1999610661Some vehicles with a 5r55n transmission may exhibit a clunk feel or noise when shifting from reverse to park. *tt05/10/2000
1336910/01/1999609655Concerns with vehicles equipped with 5r55n transmission exhibiting delayed engagements between park, reverse and drive. *tt04/05/2000
9923111/15/19996090128Service tip information on vehicles equipped with shift adaptive electronic pressure control strategy. *tt03/09/2000
9918909/06/19996090070Service tip information for correct procedure for checking 5r55n transmission fluid level. *tt03/06/2000
9917408/23/1999607642Information on properly checking the transmission fluid level. *tt10/04/1999
991278705/01/1999607104Special service instructions for 5r55n transmissions. *tt09/13/1999
1288906/01/1999606918Experiencing a clunk noise from reverse to park. *tt09/08/1999
1280906/01/1999606884Information regarding transmission fluid check / fill procedures. *tt09/07/1999
639406/01/1999606820Subject regarding automatic transmission fluid check / fill procedure. *tt09/03/1999
9910606/01/1999606481Subject regarding special service instructions for servicing 5r55n transmission. *tt08/25/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04210712/13/200404241410014086General (pcm) power train control module programming procedures. *tt04/28/2005
0421711/01/200410013369General power train control module (pcm) programming procedures. *tt04/15/2005
1613308/01/2002636156Some vehicles may exhibit an advance trac system (ats) warning lamp on with diagnostic trouble codes c1288 and c1289 stored and a low / spongy brake pedal feel. *tt11/06/2002
0116408/20/2001624088Some vehicles produced before 15-jun-2001, may exhibit an intermittrnt crank/no start position or illumination of the theft warning lamp. *slc11/01/2001
0114507/23/2001620998Some vehicles built prior to 10/17/2000 with the 5r55n transmission may exhibit delayed reverse or drive engagements, harsh upshifts or downshifts, erratic upshifts, or delayed downshifts near 32 km/h (20 mph). *tt09/05/2001
011501/22/2001618070Some vehicles built prior to 9/27/00 with a 3.9l engine and 5r55n transmission or built prior to 10/17/2000 with a 3.0l engine and 5r55n transmission may exhibit delayed reverse or drive engagements, harsh upshifts or downshifts, erratic up04/03/2001
1377601/01/2000992601612803Information on the pcm reprogramming chart in tsb 99-26-01, which has incorrect callout for the fifth applicatiob listed, vehicles built from 3/15/99 through 12/1/99. *mjs06/12/2000
1379101/01/2000612812Vehicles may exhibit an engine rpm dip when the vehicle speed control is engaged at lower speeds (30-40 mph). *mjs06/12/2000
00T0302/09/2000610227Some vehicles built with powertrain control module (pcm) calibratin strategy features may exhibit engine or transmission conditions such as: harsh engagement; harsh or delayed shifts; light surging during steady speed driving; reduced en04/21/2000
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
0314807/21/200310003748New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt10/29/2003
1419001/01/2000620377Some vehicles built between 4/01/2000 and 4/24/2000 may exhibit a fluid leak at the rubber hose that attaches the cooler line to the transmission cooler. *tt08/07/2001
00231011/13/2000616522Subject regarding contamination from prior transmission concerns or excess wear may be trapped in the transmission fluid cooling system. *tt03/05/2001
1419006/01/2000613890Some vehicles built between 04/01/2000 and 04/24/2000 may exhibit a fluid leak at the rubber hose that attaches the cooler line to the transmission cooler. *tt09/20/2000
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
0118109/17/2001625715Brake shift interlock.*jb11/30/2001
POWER TRAIN - AXLE ASSEMBLY - BANJO HOUSING
1348611/01/1999610899Some vehicles equipped with 5r55n automatic transmission may exhibit a fluid leak from the transmission bell housing. *tt05/18/2000
POWER TRAIN - CLUTCH ASSEMBLY - BELL HOUSING
1307008/01/19996091872Concerns with fluid leak from bell housing. *tt11/15/2000
99680108/01/1999608773Information on vehicles equipped with 3.9l v8 engine exhibiting what appears to be an oil leak from the bellhousing area at low vehicle mileage. *tt12/03/1999
POWER TRAIN - DRIVELINE
786701/01/20007867612260Driveline vibration (a high frequency buzz) that is felt through the seat and floorpan at highway speeds. *tt06/07/2000
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
1561602/01/2002630661Concerns with driveline vibration. *tt04/19/2002
POWER TRAIN - DRIVELINE - DRIVESHAFT
671007/01/1999610743Subject regarding driveshaft balance information. *tt05/12/2000
1301507/01/1999610758Subject regarding driveshaft balance information. *tt05/12/2000
POWER TRAIN - MANUAL TRANSMISSION - SHIFT PATTERN INDICATOR
9921410/18/19996089664Information providing a better understanding on how the sst (select shift transmission) range selector controls 5r55n transmission operation in some vehicles. *tt02/11/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
500001
 Vehicle is equipped with an automatic/manual transmission combination. in the automatic position the vehicle hesitates for approximately 20/25 seconds before engaging into gear from park. the dealership has ran a diagnostic test 4 times but no failure codes were found. the dealership indicated that this issue is a characteristic of the vehicle. *nm
 While traveling in warm weather and without any indication speedometer failed, giving no proper reading. dealer has been contacted. please provide further information.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION
05/01/201064000
 Experienced trans not wanting to shift into fourth and fifth gear and lunging forward when being started and still in park.car had 68000 miles on it at that time,took car in to have trans filter replaced and fluid changed.trans. pan was removed and pieces of bearings and metal shavings and spring found in bottom of trans pan.was told rebuild would be 1900 dollars.job was performed and car was taken back in for same problems 3 more times in first four months of getting car back.it was never corrected or able to be fixed properly.warrenty is now up and im waiting for trans to fail gain as its doing same as before.i was informed to look online as this is a known problem for this vehicle.after searching for very short time found numerous consumers with the same exact problems i have been experiencing.i think after reading all the posts and comments from other people this should deffinatly qualify as a defect and be a recall through lincoln.
04/08/200884000
 Tl- the contact owns a 2000 lincoln ls. the contact stated that her brake lights don't work, the shifter lever will not move out of park unless you put the key in. the vehicle has to be started in park and the front passenger seat belt doesn't work. lincoln was notified and stated that her vehicle was not involved in any recalls and there was nothing they can do. the failure mileage was approximately 84,000. the current mileage is the same. rd
05/03/2010140000
 Lincoln ls transmission showing e and driving rough
01/01/20091
 Transmission problems and no one has an answer car cuts out while driving and is very dangerous. *tr
01/25/2009700001
 I believe my 2000 lincoln ls is unsafe to drive do to the fact that the shifting is erratic. this car has actually cut out on me several times, on the highway all lights, power steering, brakes everything and gave me an error message. the message stated gear shifting error. my dealer doesn't know what to do. why are they are registered as a lincoln dealer if they can't fix lincolns? *tr
06/01/2008600001
 My 2000 lincoln ls has had numerous mechanical problems resulting in thousands of dollars in repairs. the car is in the shop right now having the transmission replaced. *tr
06/26/20081000001
 Changed the coil packs several times after the third had to replace the engine and now the there is a delay in putting the care in reverse and at times there's a harsh upshift. i'm now replacing the transmission. *tr
03/15/200630000107/15/2001
 I own a 2000 lincoln ls with severe and erratic transmission problems which make this car unsafe to drive. i have spent over $2000.00 with numerous trips back to the repair shop in trying to correct this problem, but the car still hesitates, bucks, and even shuts down at highway speeds at which time the car has no power steering or brakes!! reading up on forums, it appears that this is a very common problem with 2000 - 2002 lincoln ls's. lincoln mercury repair shops shoot in the dark trying to repair these problems costing customers across the country thousands of dollars and still can not come up with a solution. they have stated that it is an uncorrectable computer glitch. i am sure that there will be people who lose there lives do to this problem if some haven't already. this a $40,000 car and my problems started when the car had only 30,000 miles on it. ford should recall these vehicles and correct the problem before people get killed or seriously injured. *nm
03/06/2006108/12/2003
 Monday, march 6, 2006, i was driving to work on a three lane highway. i stopped at a red light, and my car would not move. i was stuck in a dangerous situation. i called a tow truck to tow my car. the mechanic diagnosed the problem, and determined that the transmission died. there was sufficient fluid in the transmission, the transmission just seemed to die. a police officer stopped to see what the problem was. he told me it was the worst possible place for my car to die.*jb
12/23/200571000103/01/2002
 I currently drive a 00' lincoln ls with 71k miles on it and have had numerous unacceptable problems, the worst of which has been the transmission(s). i have just been informed by the dealership here that i need a new transmission again. i just bought a new one 32k miles ago, because the original had gone bad. this is three transmission i have now needed for a car with under 75k miles on it, this is completely unacceptable. plus, on average, the vehicle has been in the shop for various repairs at least once every other month. the only explanation i have received from the dealer for this is that 00' was the first year they made the ls and it took them a few years to get it right, so i will have to deal with them. the problems associated with this vehicle are way to frequent and expensive to be considered normal for any car. according to my dealership, the 00' ls in general is a lemon and every one with that year ls is suffering because of it. other problems aside, i should not be paying for another transmission on this car with this low of miles. i only drive this vehicle to work and back and around town and never wrecklessly. this vehicle has always been handle with care, so why the problems? dealer info: capitol lincoln mercury 3469 s state st salt lake, ut 84115 801-263-2222. *nm
11/01/20001000010/15/2000
 Purchased my 2000 ls in october of that year. in 2001 had to have regulator on back passenger window replaced. since then 2 more back window regulators have also been replaced at cost of approx. $700. had to have coil replaced. car has always hesitated shifting into reverse. at 40 mph car runs roughly, shakes. in june this year car would not start after shutting off. some computer valve sticking; dealership told my husband to take a rock and hit it to free it up so car will start. several times car would not start at all for no apparent reason. called dealership about ball joint noise under front of car; they said nothing wrong. front passenger door drains plugged --- door filled with water that sloshed when coming to a stop. called dealership(s) --- no help. called lincoln hotline - no help. they said it was a 5 year old what do we expect!
07/21/2005250002508/18/2001
 From the day i bought the car the transmission has shifted strangely. several visits to the dealer and they tried several reflashes on the transmission control module. no change. recently the problem has gotten worse, and the car has stalled 3 times while under power, and numerous times while idling at a stop light. hard shifts and erratic shifts around 40mph are everyday driving occurances. dealer told me 'that is how that transmission is designed'. that's crap. so's the transmission. date that i entered into this complaint is the most recent occurance. certainly not the only. i think this is a defective part and ford should replace it with a unit that works properly all the time.
07/01/2001403/10/2001
 Transmission jerking and kicking when shifting to reverse. harsh/delayed upshifting. counting the factory installed solenoid pack i have gone through a total of 4 plus one valve body which was installed recently with the last solenoid pack. the pcm was reflashed as well.*jb
04/30/2004608/02/1999
 While driving the vehicle at any speed, the engine misfired and stalled when the vehicle reached a temperature. the problem was due to a faulty coil pack. the dealer had replaced the coil pack on six different occasions. consumer will send original bill for repairs. *la 10/17/02 three coil packs were replaced (#'s 2-6-7) due to the engine missing, 3/19/03 the coil pack #3 due to missing, 10/09/03 the transmission valve body was replaced along with the fluid filter, and on 4/8/04 two coil packs #'s 1 and 4 were replaced due to engine missing. *sc *jb
03/05/2004530005
 The vehicle lost acceleration. the vehicle was to the dealership and the mechanic determined there was a problem with the transmission . *ak under fast acceleration, the transmission would sometimes shift into neutral for 2-3 seconds, to regain drive the consumer had to release the accelerator and wait for the transmission to re-engage. the dealer replaced the transmission valve body. this did not totally correct the problem. *sc *jb
12/25/200388000112/21/2003
 2000 lincoln ls . the valve body in the transmission does not work properly. i took the car to the local lincoln dealer jack kain ford lincoln mercury in london kentucky. the valve body was bad and i had to wait for two weeks while the valve body was ordered. the wait was because the valve body had to be reengineered due to previous problems. i don't think i should have to pay for the repair and this should be covered by the manufacturer. *la
04/15/200118500310/09/1999
 I own a 2000 lincoln ls, i have had an entire engine replaced. i have also had a transmission replaced 2 times. along w/ replacing gaskets which leaked oil and shorted out the plugs etc. major things! i have had numerous window regulators replaced. seat heater replaced and headlight covers that constantly fog w/ any moisture still even after replacing several times. radio was replaced, along w/ rear brake light bulbs short out all the time due to moisture in rear light covers! now more transmission problems in the 1000's of dollars. *la
12/21/2000700002012/21/2001
 ~both lower ball joints have failed ~driver side interior door handle doesn't work ~driver side door control strap broke ~vehicle transmission misses gear going up inclines ~vehicle misfires and engine idles rough at times, dealer found nothing wrong ~replace back right side and front driver side window regulators after failures ~moonroof switch went bad ~lug nuts on vehicle strip easily, have to replace most of them ~shifts extremely rough from reverse to park ~engine idle sound terrible for a luxury car, ever after dealer tune up ~had to replace engine gaskets, coolant leaked into engine block contaminating the oil ~headlights fog over after any precipitation, very dangerous ~lower front bumper is separating from the upper bumper
06/16/20031
 Nhtsa recall 00-v-35-000: consumer's two years old son, engaged the vehicle from park to drive and damaged a fence and the front of the vehicle as well. dealer notified. consumer has the same problem as mentioned in recall; however, this vehicle was not included in recall due to vin. *ak
08/24/20024093506/26/2002
 Car has been back to dealer at least 6 times for transmission not shifting properly and jerking into gear harsly- i am being put off by dealer..car has done this continuous..has been to three dealerships and none can resolve this problem. i feel this is such a safety problem for me and my child. there could have been an accident on three different occassions. i have begged the dealer to just put me in another 2000 lincoln ls. i bought the car june of 2002- car immediately started this problem and has continued. i paid 23,900 for my car 6 months ago and dealer today tells me he will give me 15,000.00 for my car and will put me in another lincoln ls for 3600.00 more dollars. please help- i have contacted lincoln to start a dispute settlement. i feel this is more a safety hazard than anything.
06/01/2002
 When vehicle is taken out of park into reverse there is a noise, a quite noticeable popping sound. vehicle was serviced by heritage lincoln-mercury in greenville, sc the problem has return, unsure if this noise occurs in the 2000 ls models. *ak
02/15/2002101/31/2000
 When putting vehicle in drive it surges forward and when in reverse the vehicle surges backwards. the dealer has been notified. *ak the dealer replaced the pcv valve yet the problem still exist, the dealer then determined that the transmission was defective which caused the surging *mj
03/01/2001
 Consumer put vehicle in drive and vehicle went backwards. *ak
01/09/20017
 Was shifting into drive when transmission started to whine & not shift at all. then suddenly it would jerk hard into gear. later would try to pass another vehicle, it would jerk hard going into overdrive. complained to dealership numerous times, but not taken seriously. after last complaints informed that vehicle not safe to drive in that condition. *ak
 When putting vehicle in reverse, and keeping the foot on t brake, vehicle jumped backwards. also, it happened when putting vehicle in drive after going into reverse. dealer has seen vehicle 3 times, and couldn't fix it. *ak
12/16/1999512/09/1999
 When the transmission is placed in gear it moves a little then stops(as if in neutral), then all of a sudden it lunges forward without consumer's foot on the gas. nlm
12/23/19994
 While driving vehicle did not shift into gears properly, it would pause and suddenly jerk forward or surge forward which could cause a crash. dealer could not determine the cause of the problem. *ak *ml
11/15/19993
 Vehicle experienced problems with sudden acceleration and jumping out of gear. provide further details. *ak consumer ended up going through back wall of garage on one occasion, consumer states sometimes the rear tires would spin out of control even with foot on brake and the only way to stop sudden acceleration was to turn the ignition off, dealer convinced cosumer to lease another ls, however consumer is concerned what will happen with the other vehicle, if it would be sold and someone could be harmed. *slc
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04/01/2009100000
 Tl*the contact owns a 2000 lincoln ls. the contact stated that the fastest speed her vehicle can reach is 20 mph. whenever she attempts to accelerate, the vehicle fails to catch the correct gear. the vehicle will accelerate extremely fast or the engine will just rev loudly, without the vehicle moving anywhere. while driving 60 mph, the vehicle slows down on its own, with or without the brake or accelerator pedals being depressed. the vehicle was taken to a repair shop, but they initially could not determine the cause of the failures. the contact was informed to take the vehicle to the dealer so that they could reset the code for the pcm. through research, she learned that resetting the pcm is very expensive and not fully effective. she also found numerous consumers that were experiencing the same failures with the same type of vehicle. the failure mileage was 100,000 and current mileage was 103,000.
12/03/200511
 I have had many shifting problems with my 2000 lincoln ls. i have had it looked at by dealers and have been told many different reasons why i am having the shifting problems. one dealer told me it was a computer glitch and cannot be fixed. so far i have had my computer reset, fuel filter changed, ignition coils and igniters changed, fuel injectors cleaned or something like that and some shifting sensor or transmission sensor changed. with all this maintenance done i still have a engine light illuminated on my dash and my car still shifts when it feels like it. many times when i need to accelerate it pauses and seems to not be able to find gears. the most scary incident was while driving on the freeway on december 3, 2005 my 2000 lincoln ls's shifting became erratic sputtered and then the car turned off. while going about 65 miles per hour i was left with no power steering and had to pull to the side of the road nearly being rear ended by a truck. i have yet to have an accident but fear that with this erratic shifting it might happen. i will pay whatever it takes to have this problem fixed once and for all. i have no choice but to drive this car to and from work because it is my only means of transportation. i love my lincoln and this is my second one my first was a 2001 and it had the same shifting problems but not as bad as this one. my lincoln is not the only one with these problems i am a member of 4 lincoln clubs on line and have heard many horror stories about lincoln ls's erratic shifting. not only is this problem deemed unfixable by my dealership. many other lincoln dealerships have given the same run around to members of the lincoln clubs that i am a member of. llsoc is one of the clubs that i am a member of. *nm
04/01/20046610025
 While driving my 2000 lincoln ls the transmission tends to shift on it's own from high to to low gear and back to high gear thus causing a stall. this situation can happen at any time, ie: while driving on the interstate at 65 mph it well shift back and forth and cause the vehicle to hesitate and then stall. when there is a tractor trail rig behind you at 65 or 70 mph you know what will happen. being a trained vehicle operator to drive under very advers condictions i can handle the situation, on most times, but there are situations that even the best drivers can not handle. the dealership keeps telling me that it is an air flow problem to with the sensor but i say it is a major safety issue and the dealer should report it to thier headquarters and repair the problem for free.*ak
POWER TRAIN - AXLE ASSEMBLY
05/23/20062
 2000 lincoln ls failed to accelerate. *kb the vehicle also made a grinding noise and left the consumer stranded. the axle assembly was replaced. jb
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT
06/29/200534400204/25/2000
 I have a lincoln ls 2000 which had to have the rear wheel bearings replaced( done 6/27/05) after 34,343 miles. crossing an intersection on 6/29/05, the left rear axle broke, making the car inoperable with on coming traffic from both left and right. luckily, cars were able to stop and help push car off the road. axle was replace 34,400 miles. on 8/6/05, driving the vehicle in town, the same thing happened, making the car inoperable, blocking traffic and opportunity for an accident. this time the right rear axle broke ( 34,806 miles). both incidents if had happened on an interstate or very busy road, would have definitely resulted in an accident and severe injury or death. both lincoln and the dealer (bob wade lincoln, harrisonburg, va) have told me they don't know what caused the issue. *jb