Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
00V359001FORD MOTOR COMPANYfrom 08/18/1998 to 09/29/2000V (Vehicle)8230011/24/2000MFRFORD MOTOR COMPANY11/03/200011/03/2000
Defect SummaryVehicle description: passenger vehicles. the front suspension lower ball joints were not tightened to specifications when they were attached to the lower control arms.
Consequence SummaryIf the ball joint attaching nuts are not adequately tightened, they can loosen and, ultimately, result in fracture of the ball joint stud. if the ball joint fractures, control of the vehicle could be affected, increasing the risk of a crash.
Corrective SummaryDealers will inspect the torque on the two ball joint attaching nuts. vehicles with loose ball joint attaching nuts will either have the fasteners tightened to specification, or if necessary, the ball joints will be replaced.
NotesOwner notification began november 24, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
661507/01/1999610708Some vehicles may exhibit a vehicles vibration or steering nibble at highway speed. *tt05/11/2000
668507/01/1999610728Some vehicles may exhibit vibration. *tt05/11/2000
1324609/01/19996090643Information regarding drone noise at highway speeds. *mjs03/22/2000
SUSPENSION - FRONT
1762003/01/200410007401Squeak/clunk noise from the front stabilizer bar area. *tt06/17/2004
SUSPENSION - MULTIPLE AXLE
1514008/01/2001624836Some vehicles may experience a noise from the rear while driving. *yh11/15/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
02/13/20101107081
 In february 2010, at speed of 25-35mph loud squeaking occurred. took it to ford dealership to be checked and discovered it was the lower ball joints,and control arm, i had read there had been a recall. ford said my 2000 lincoln was not part of the recall so i paid the outlandish price for repair. it is now october 2012 and, once again, i have the same problem. i am sure that if i contact ford, they will say that my car was not part of the recall. it is hard to believe that the same problem could occur with only an additional 32000 miles on the car and in this short amount of time if there was not some underlying problem in the first place. would you please check into this further for me? thank you. *tr
02/13/2010110708
 In february 2010, at speed of 25-35mph loud squeaking occurred. took it to ford dealership to be checked and discovered it was the lower ball joints,and control arm, i had read there had been a recall. ford said my 2000 lincoln was not part of the recall so i paid the outlandish price for repair. it is now october 2012 and, once again, i have the same problem. i am sure that if i contact ford, they will say that my car was not part of the recall. it is hard to believe that the same problem could occur with only an additional 32000 miles on the car and in this short amount of time if there was not some underlying problem in the first place. would you please check into this further for me? thank you.
01/11/20121
 I have front ball joint and suspension issues. i looked on line and see there were a recall for my car. the nhtsa campaign id number is 00v359001. i spoke with my local ford motor dealership and they stated there were no recall. i called the nhtsa #800-392-3673 and they could not assist. i have spent over 400.00 already with more work needed for ball joint etc. could someone see if the recall were true for this vehicle? if so, why wasn't my particular car was not included. thanks *tr
01/11/2012
 I have front ball joint and suspension issues. i looked on line and see there were a recall for my car. the nhtsa campaign id number is 00v359001. i spoke with my local ford motor dealership and they stated there were no recall. i called the nhtsa #800-392-3673 and they could not assist. i have spent over 400.00 already with more work needed for ball joint etc. could someone see if the recall were true for this vehicle? if so, why wasn't my particular car was not included. thanks
05/01/2012660001
 The design of the suspension causes premature failure of joints and rubber bushings. the parts can not be serviced (greased) and the rubber dries out to easily leading to wear and failure. in addition the wear parts are now cast (as opposed to pressed) into the larger metal parts so that the owner cannot just replace the bushing or joint, you must now replace the whole assembly resulting in the part only being available at the dealer and costing 20-30 times as much ($20 vs $400-$600). removing the grease fittings and making ford the only place the parts are available means ford has a healthy replacement parts stream designed into the car. it also means fewer people will fix this problem when it needs to be fixed leading to more unsafe cars being on the road. *tr
05/01/201266000
 The design of the suspension causes premature failure of joints and rubber bushings. the parts can not be serviced (greased) and the rubber dries out to easily leading to wear and failure. in addition the wear parts are now cast (as opposed to pressed) into the larger metal parts so that the owner cannot just replace the bushing or joint, you must now replace the whole assembly resulting in the part only being available at the dealer and costing 20-30 times as much ($20 vs $400-$600). removing the grease fittings and making ford the only place the parts are available means ford has a healty replacement parts stream designed into the car. it also means fewer people will fix this problem when it needs to be fixed leading to more unsafe cars being on the road.
07/04/2012143062
 Tl* the contact owns a 2000 lincoln ls. the contact stated that while driving 50 mph, the front passenger wheel detached from the vehicle. the contact was able to pull over and noticed that the entire wheel and assembly was detached. the vehicle was towed to the contact's residence and was not taken to the dealer for inspection or repairs. the manufacturer was contacted and they advised that the vehicle was not under recall. the failure and the current mileage was 143,062.
09/24/2011102000
 Tl* the contact owns a 2000 lincoln ls. the contact was driving 5 mph when they heard a noise emitting from the fender. the contact noticed that the ball joint was disconnected. the vehicle was towed to his residence. the vehicle was not taken to the dealer, but the manufacturer was contact and confirmed that the vin did not qualify for nhtsa campaign id number :00v359001(suspension:front:control arm:lower ball joint). the vehicle was not repaired. the failure and current mileage was 102,000.
09/24/2011102000
 Tl- the contact owns a 2000 lincoln ls. the contact was driving 5 mph when they heard a noise emitting from the fender. the contact noticed that the ball joint was disconnected. the vehicle was towed to his residence. the vehicle was not taken to the dealer, but the manufacturer was contact and confirmed that the vin did not qualify for nhtsa campaign id number :00v359001(suspension:front:control arm:lower ball joint). the vehicle was not repaired. the failure and current mileage was 102,000. rvk
09/24/2011102000
 Tl- the contact owns a 2000 lincoln ls. the contact was driven 5 mph when they heard a noise emitting from the fender. the contact then noticed the ball joint was disconnected. the vehicle was towed home. the vehicle was not taken to the dealer, but the manufacturer was contact and they confirmed the vin did not qualify under nhtsa campaign id number :00v359001(suspension:front:control arm:lower ball joint). the vehicle was not repaired. the failure and current mileages were 102,000. rds
10/14/200853578
 Tl* the contact owns a 2000 lincoln ls. the vehicle has severeal problems with the engine coil system, radiator and supsesion.the vehicle had these problems since the time a of purchase in september 2008. the vihicle mileage was 53587 when the failures started and 73189 current miles. the vehicle has stalled in highway conditions. the contact feels this is a major safety hazzard.
02/19/200870000
 Tl*the contact owns a 2000 lincoln ls. the contact stated that she would repeatedly feel abnormal bouncing while driving various speeds. secondly, when applying pressure to the brake pedal, she would hear a loud squealing noise accompanied with mild sliding. there were no warning indicators illuminated on the instrument panel prior to the failures. she took the vehicle to the dealer on numerous occasions and the brakes were replaced four times within one year. as of march 10, 2009, all the remedies have been insufficient in resolving the failures. the failure mileage was 70,000 and current mileage was 77,000.
06/12/200898000
 Tl*the contact owns a 2000 lincoln ls. while driving approximately 35 mph on normal road conditions, the vehicle wobbled excessively. the front end began to shimmy after pressure was applied to the brake pedal. there were no prior warnings to these failures. the vehicle was taken to an independent mechanic for inspection and the technician stated that the ball joints were worn. the ball joint nuts were also loose and were tightened securely by the technician. the manufacturer was notified and stated that the vin was not included in nhtsa campaign id number 00v359001 (suspension:front;control arm;lower ball joint), although the failures were identical. the vehicle has not been repaired. the failure mileage was 98,000 and current mileage was 102,000.
10/10/2008578391
 A hollow thunking noise in the front end of my lincoln ls led me to seek a diagnosis and repair estimate from 3 mechanics, including the dealership from which the car was purchased. all 3 agreed that the ball joints and suspension had failed to an extent that the car was unsafe to drive. i used the middle estimate, offered by a highly reputable mechanic who specializes in high end cars, and spent nearly $2000. the replacement parts included 4 ball joints, 2 outer tie rods, and 4 sway bar links. *tr
06/07/20081300001
 At about 13,000 miles, my vehicle experienced a front ball joint fracture that resulted in a rather expensive repair to the car which is becoming more prone to such issues. is this ball joint covered by any recall? if it might be, how do i look into it? *tr
01/28/20061
 Normal driving. *tr
02/28/2001104/01/2000
 Front bumper air deflector on car has been a major problems since we first drove car off the lot. we are unable to drive into any shopping center that has a slight incline without dragging the car. we have repeatedly complained about this and are told by dealer that car does not sit to low. however i can not even go to our neighborhood post office without scraping the undercarriage of car. on several occasions we have had to use wire coathangers to reattach the plastic-like pan in order to drive the vechicle. my husband and i are not hot-rodders but 60+ seniors. we drive only on the freeways and in residential areas . as this has been an ongoing problem we feel that either we have a lemon or that there is a major structural defect in the suspension of this vehicle . the day we were to take delivery of our car the salesperson called to notify us it had to go to the body shop because one of the doors was not aligned properly. in hindsight we wonder if that is where our troubles began and if possibly this particular car was dropped off the carrier? we feel that having to return this car to the dealer 8 times for various problems with mileage of only 16000 is excessive.*ak
09/26/2000408/02/2000
 Steering column experiences vibration at a stand still/ idling vehicle vibrates. it happens in reverse and in drive. dealer knew it was a design problem, but there was no remedy.*ak dealer has replaced the following: left exhaust manifold, power steering pump, belt&tensioner, spring in steering column, and revised steering yoke, problem still exists. *slc
05/03/2000
 At highway speeds vehicle swerved violently from side to side. the dealer has reset the steering. however, the problem has continued. manufacturer has been notified. *ak
SUSPENSION - FRONT
03/06/2011145000
 Tl-the contact owns a 2000 lincoln ls. the contact was driving approximately 10 to 15 mph when the front driver side of the vehicle suddenly collapsed without warning. the vehicle was then towed to the dealer where they advised the contact that the ball joints were fractured. the vehicle was repaired. the manufacturer was contacted but offered no assistance. the failure mileage was approximately 145,000. kmj
03/06/2011145000
 Tl-the contact owns a 2000 lincoln ls. the contact stated that while driving approximately 10 to 15 mph the front drivers side had suddenly collapsed without any warning. after getting the vehicle to the side of the road, it was then towed to a dealer and they advised her that the ball joints had fractured. the vehicle was repaired for the front drivers side ball joint. the manufacturer was then contacted and they offered no assistance. the failure mileage was approximately 145,000. tb
06/01/2010178000
 Tl*the contact owns a 2000 lincoln ls. the contact stated the vehicle was previously repaired for nhtsa campaign id number 00v359001 (suspension front control arm, lower ball joint). while accelerating from a stop light the contact heard a loud popping noise. the vehicle was driven onto the emergency lane and the contact noticed the front driver's side lower ball joint was fractured. the vehicle was towed to an independent repair shop where it was repaired. approximately one year later the same failure occurred on the front passenger side lower ball joint. the vehicle was towed to an independent mechanic where it was not yet repaired. the failure mileage was 178,000 and the current mileage was 188,000.
06/01/2010178000
 Tl-the contact owns a 2000 lincoln ls. the contact stated the vehicle was previously repaired for nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). while accelerating from a stop the contact heard a loud popping noise. the vehicle was pulled over and the contact noticed the front driver's side lower ball joint was fractured. the vehicle was towed to an independent repair shop where it was repaired. approximately one year later the same failure occurred on the front passenger side lower ball joint. the vehicle was towed to an independent mechanic where it was not yet repaired. the failure mileage was 178,000 and the current mileage was 188,000. sm.
05/08/2011129300
 Tl*the contact owns a 2000 lincoln ls. the contact stated that while driving at various speeds he would hear a loud noise in the front of the vehicle. the vehicle was then inspected by an independent mechanic who advised him that the front lower ball joints needed to be replaced. the vehicle was not repaired. the failure mileage was approximately 129,300. the vin was unavailable.
09/21/2010200000
 Tl-the contact owns a 2000 lincoln ls. while driving approximately 35 mph the front passenger side wheel came off. the contact stated he did not get any warning lights on the dashboard. the vehicle stopped in the middle of a main intersection. the nuts that holds the passenger side lower ball joint came off and damaged the inner fender well. the vehicle was towed to his residence. the vehicle has not been repaired. the failure and current mileage were 200,000. vwb
06/28/2010149000
 Tl- the contact owns a 2000 lincoln ls. the contact stated that while driving approximately 30mph the vehicle began to wiggle around on the highway. the owner stated that there is a bolt on the lower control arm that needs to be repaired. there is a nhtsa campaign id 00v359001. component suspension. the owner contacted ford and they stated that his vin was not included in the recall. the vehicle is currently at the dealer for repairs. the failure mileage was approximately 149,000. the current mileage is the same. rd
07/23/2009981001
 I have a 2000 lincoln ls, 6 months back took the car to dealership cause of squeaking noises, dealer fixed right control arm ball joint...... two months later having same problem only on left side, i noticed it out of nowhere, the car started jerking to the other direction when the steering wheel was still straight....very scary when driving with family......why has there been no recall for this problem? they say my car is not apart of the recall, but im very afraid to keep driving the car, unsure of what will happen in the future...i notice alot of complaints with this same problem as the ball joint recall for 2000 ls but lot of lincoln ls 2000 not on recall, why? *tr
12/24/20091
 2000 lincoln ls brought to the dealership to fix a problem with squeaking, still squeaks. they fixed right front control arm ball joint(so many lincoln ls 2000 still on the road with this problem, & no recalls for it?) why? now that i had the front right control arm ball joint replaced back in june, i have the same problem on front left side today, very expensive to fix. i've heard to many complaints about this same problem but no recall???? same problem now on front left side. very dangerous! *tr
10/27/20091
 I brought a 2000 lincoln ls from a dealer by the name of import auto sales located at 589 e 32nd st. paterson new jersey 07513. when i was taken for a test drive by the salesman i question him on a squeaky bumpy noise on the front side of the car . he told me that the tires needed air and the road in this area is very bumpy. to later find out that on that model car there was a ball joints recall . before i found out thru the website google about the recall i took it to a repair shop ( lincoln ford dealer ) and the price they gave me was $4,000 including labor. i had just finished spending $2,000 on regular maintenance work (tune-up - oil change - cooling flush- new rotors with brakes .and other regular work that you need to do on a car with over 100,000 miles.now the car is park because i don't have the money to repair it. i was told that if i drive it with bad ball joints the wheel might become separated and get into a fatal crash that could kill the driver and passengers. *tr
04/01/200976018
 Tl*the contact owns a 2000 lincoln ls. while driving approximately 45 mph, the contact experienced uncontrollable steering. the dealer stated that the vin was excluded from nhtsa campaign id number 00v359001 (suspension: front: control arm: lower ball joint). the contact would have to pay $1,131.42 to replace the steering knuckle and the lower ball joint. the vehicle was repaired. the failure and current mileages were 76,018.
08/01/200792000
 Tl*the contact owns a 2000 lincoln ls. the contact stated that both the head and tail lights constantly failed and the front lower ball joints on both sides of the vehicle have failed twice. the dealer replaced the lower control arm and ball joints, but the failure still persists. a report was filed with the manufacturer and they stated that she would receive a call back. the failure mileage was 92,000 and current mileage was 160,000.
02/03/2009129000
 Tl*the contact owns a 2000 lincoln ls. while driving the vehicle in reverse at approximately 5 mph, the front driver's side tire detached from the vehicle. the driver placed the tire back on the vehicle and drove to a local repair shop. the mechanic stated that the front lower ball joints were defective. the vehicle was not repaired and was towed back to the owner's residence. the dealer was not notified. the manufacturer stated that there were no recalls relating to the vehicle; therefore, they were not liable for the repairs. the current and failure mileages were 129,000.
12/09/2008137000
 Tl*the contact owns a 2000 lincoln ls. while backing out of a parking space, the upper ball joints failed. the dealer stated that the vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint), although the failures were identical. the contact paid for the repair work. the failure mileage was 137,000 and current mileage was 138,000.
06/15/2008800001
 Steering knuckle broke while driving car - was recalled by ford in 2000 for this very thing. ford is saying the vehicle was repaired by the first owner but i don't think it ever was. ford dealer used by me for repair said the other one was about to break too. repaired both of them. i could easily have been killed. had just pulled off the interstate. probably would be dead if this had happened 5 minutes earlier. *tr
10/09/2008650001
 2000 lincoln ls ball joint failure at 65,000 miles. no incidents. cost to repair $1400. *tr
10/08/20081074331
 My 2000 lincoln ls had a safety recall regarding the lower control arm and ball joint assembly in 12/2000. my vehicle was inspected by the dealer at that time but no repair or replacement was done. in 2004, i had the vehicle repaired for a similar issue with the suspension and steering but the dealer did not notify me of any recalls that could have affected the suspension. yesterday, 10/08/2008, i became aware of the recall from a retail store after trying to get my car to align properly, after several failed attempts. i contacted ford customer service at (800) 392-3673 to verify if there was a recall on my vehicle, in which they notified me that south pointe lincoln mercury inc at 945 motor city drive, colorado springs, co 80905, inspected the vehicle in 12/4/2000 but did not repair or replace any parts on the vehicle. i now have an unsafe vehicle that wanders on the road with the potential of my entire front suspension assembly falling off if i drive the car. *tr
07/25/200846000
 Tl*the contact owns a 2000 lincoln ls. while driving approximately 20 mph, the front ball joint fractured and the front end of the vehicle fell to the ground. the front end was damaged. the road conditions did not have potholes and was not a factor. the vehicle was towed to a mechanic and is currently being repaired. nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint) is related to the failure. the failure occurred on july 25, 2008, and the contact has owned the vehicle for one year. the current and failure mileages were approximately 46,000.
07/24/200874000
 Tl*the contact owns a 2000 lincoln ls. while driving 30 mph, the stud on the lower ball joints failed and the contact lost control of the vehicle. the front passenger side wheel detached and the vehicle was towed to his residence. he called the dealer and was advised to call ford motor company because they would provide him information about nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). ford stated that the vehicle had previously been inspected for this recall. the current and failure mileages were 74,000.
07/01/20081450001
 Noticed the cars right side was making a noise but brakes and tire was fine then the right side lower ball joint stud fractured just as the recall for this model says and did not result in a crash but could have. *tr
12/19/20071006771
 I just wanted to make your organization aware of this continued problem. on the 19th of december 2007 my daughters experienced a major breakdown with her 2000 lincoln ls. she was slowing to a stop sign when the passenger front wheel collapsed and the body of the car drop onto the tire. after having the car towed to a midas shop it was discovered that the ball joint nut had worked its way off of the bolt and the bolt then broke under the pressure. after talking with the mechanic staff at the midas shop, (who had never seen anything like this), i decided to look on your website for possible re-call issues for this problem. i was surprised to see that more than 83k of this year & model vehicle had been re-called. i then ran my daughter
04/23/200504/23/2004
 I purchased this vehicle from a dealer ship in iowa 30 days ago and it has been in the shop ever since with the same problem as i have read here
04/30/2005104/30/2005
 Dt: while driving the vehicle pulled slightly to the right. the consumer could also hear a noise while driving on rough roads and after driving over bumps in the road. the consumer believes the problem is the ball joints but is unsure whether it is the upper or lower ball joints. the consumer has not taken this vehicle to the dealer for repair. *nm
11/02/20001
 Complaint received via e-mail. my car which had a recall for lower ball joint inspection (not torqued to proper specifications) in november 2000. my complaint is i heard loud clanking noise emitting from front suspension with bad vibration in steering wheel. i brought the car to the dealership, where i purchased the car from to check out the noise. as a mechanic was driving the car into shop, the suspension snapped and the car and suspension fell to ground. i went to dealership and informed them that this was a recall. i was informed that the vehicle's first owner brought the car in for the recall tbs# 00s39 to a lincoln dealership in safford maryland.*ak
08/04/2000609/14/2000
 Power windows drop down intrmittently. dealer has replaced regulator for all 4 windows. did not remedy the problem.*ak consumer states dealer will not replace until relay switch(s) have failed. in a separate occasion, the front end of the vehicle vibrates when driving beteen 58-75 mph. getting worst at higher speed. tires were balanced, but vibration still exist. *tt
 Under torque condition of front suspension. *cj
SUSPENSION - FRONT - CONTROL ARM
09/10/2005202/17/2004
 Dt: the contact's vehicle was involved in an accident on september 10, 2005. the vehicle hit a pot hole and heard something pop. the bolts of the control arm came off. she took vehicle to the dealership, and they replaced the steering knuckle. there was a second accident on october 19, 2005. the contact's husband was driving, not hitting anything, the control arm disconnected and the wheel on the left side of the vehicle caved in. she took vehicle back to the dealership for the second time. the dealership stated it was the control arm that was disconnected. there were no injuries during the accidents, and the passengers were wearing seat belts. the dealership ran the vehicle identification number to see if there were any recalls and there were no recalls. the contact has not contacted manufacturer.*ak
02/08/2001105/01/2000
 Turned sterring wheel to change lanes. left front balljoint snapped into causing left front wheel to turn sideways which caused loss of steering resulting in loss of control of vehicle causing vehicle to spin into and jump guardrail causing numerous amounts of damage.there was a recall in dec. of 2000 to chech torque of balljoints which i had completed the same month. i was definitly lucky i did not get killed as i ended up across two lanes of i75 .i have talked to several bodyshop managers and they each have had several instences of the balljoints snapping off on these vehicles. there seems to be structural defect here that lincoln knows about,but is not doing anything to correct.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
01/11/20121
 I have front ball joint and suspension issues. i looked on line and see there were a recall for my car. the nhtsa campaign id number is 00v359001. i spoke with my local ford motor dealership and they stated there were no recall. i called the nhtsa #800-392-3673 and they could not assist. i have spent over 400.00 already with more work needed for ball joint etc. could someone see if the recall were true for this vehicle? if so, why wasn't my particular car was not included. thanks *tr
02/10/2010120000
 Tl* the contact owns a 2000 lincoln ls. while driving at speeds of 50 mph, there was a loud, unusual rattling noise coming from under the vehicle. the dealer advised the steering and ball joints were defective and would need to be replaced. the manufacturer advised there were no recalls for the vehicle and would not provide any assistance. the contact was concerned that if the ball joints were to separate, the wheel would fracture from the vehicle and could potentially cause a crash. the failure and current mileages were 120,000.
03/04/201082500
 Tl*the contact owns a 2000 lincoln ls. the contact was driving approximately 55 mph. there was rattling noise coming from the front end of the vehicle. the vehicle was taken to an authorized dealer for inspection. the technician recommended that the vehicle not be driven due to a potential safety hazard. there was a recall under nhtsa campaign id number 00v3590010 (suspension: front: control arm: lower ball joint). however, the vin was excluded from the recall defect. the vehicle has not been repaired at this time. the failure mileage was 82,500.
02/10/201071000
 Tl*the contact owns a 2000 lincoln ls. she received a recall letter for the suspension, nhtsa campaign id number: 00v359001; component: suspension front control arm, lower ball joint. the vehicle was taken into the dealer where the necessary recall repairs were performed. on a later date, while driving in very windy weather and at speeds of 55 mph, the vehicle felt as if there were grooves in the road. the vehicle was taken to the dealer where they found that the front driver's side wheel was falling off of the vehicle and the bolts used to secure the wheel had come loose. the bolts were tightened and he advised installing a cotter pin to ensure the bolt would not come loose again. no further repairs were made to the vehicle. the failure and current mileages were under 71,000. the vin was not available.
12/13/2009117000
 Tl* the contact owns a 2000 lincoln ls. while driving approximately 40 mph the vehicle began to drift to the right and to the left without intention. she was able to continue operation with caution. the vehicle was taken to an independent mechanic for inspection. the failure was contributed to both front lower ball joints. the parts were ordered for the repair. since his vehicle identification number was excluded from recall nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint) she would have to pay $1300.00 for the repair. the failure and current mileages were 117,000.
05/22/2009126000
 Tl*the contact owns a 2000 lincoln ls. the vehicle was repaired according to nhtsa campaign id number 00v359001, but the failure still persists. the vehicle has been repaired more than 16 different times. the current and failure mileages were 126,000.
03/06/20091600001
 Tl*the contact owns a 2000 lincoln ls. while driving various speeds over a bump in the road, the contact hears a loud popping sound coming from the front end of the vehicle. he took the vehicle to a local repair shop and a mechanic stated that the lower ball joints needed to be replaced. the dealer stated that his vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint) and would cost $2,000 to repair. the manufacturer did not assist. the vehicle has not been repaired. the failure and current mileages were 160,000. updated 05/07/09. *lj updated 05/07/09.*jb
07/01/2008651001
 Tl*the contact owns a 2000 lincoln ls. the vehicle was taken in for routine maintenance and the contact was informed that the front driver side lower ball joint needed to be replaced. he noticed that the vehicle felt differently while driving a week before the failure, but there were no other warning indicators. the contact was informed that the vehicle was repaired according to nhtsa campaign id number 00v359001 (suspension:front: control arm:lower ball joint) in 2000. the current and failure mileages were 65,100. updated 08/04/08 *bf udpated
07/01/2008120000
 Tl*the contact owns a 2000 lincoln ls. while turning into a parking lot at 30 mph, the vehicle unexpectedly dropped to the ground. the contact looked under the vehicle and noticed that the front lower ball joints had fractured. the vehicle was towed to his residence and he discovered a recall for the same failure. the dealer informed him that his vin was not included in the recall. the vehicle is still currently parked at his home and has not been repaired. the recall number was unknown. the current and failure mileages were 120,000.
06/28/2008183000
 Tl*the contact owns a 2000 lincoln ls. while driving approximately 40 mph, the front passenger side tire detached from the vehicle. the failure was caused by the separation of the front passenger side ball joints. the dealer has not been notified. the manufacturer stated that her vin was excluded from nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). the current and failure mileages were approximately 183,000.
06/16/2008160000
 Tl*the contact owns a 2000 lincoln ls. while driving 45 mph, the nut from the front passenger side lower ball joints detached from the vehicle. the contact is constantly tightening the nuts, but they continue to detach. the failure has been ongoing for quite some time. the contact discovered a recall; however, the dealer stated that the vin was not included. she will have to repair the vehicle at her own expense. the recall number was unknown. the failure mileage was 160,000.
05/16/200882000
 Tl*the contact owns a 2000 lincoln ls. while driving 35 mph, the ball joint stud fractured and a gas line ruptured. the contact discovered nhtsa campaign id number 00v359001 (suspension:front: control arm:lower ball joint); however, the ford dealer stated that the recall was closed. he filed a complaint with ford (case number 1626811557). the current and failure mileages were 82,000.
11/22/200760000106/01/2002
 Tl*the contact owns a 2000 lincoln ls. the contact was experiencing failure with the lower ball joints. he heard a loud grinding and squeaking noise coming from the vehicle while driving 10 mph. a mechanic at an auto repair shop stated that the lower ball joints were shot and could pose a serious threat if they were not replaced. the mechanic also stated that there was a recall for the failure; however, ford stated that the vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). the current mileage was 66,000 and failure mileage was approximately 60,000. updated 06/16/08 *bf
03/07/200843100250
 Tl*the contact owns a 2000 lincoln ls. while turning the vehicle at an unknown speed, the contact heard a loud wrenching sound. she took the vehicle to her husband's mechanic shop and was informed that the front driver side ball joint failed. she called the dealer to inquire about any recalls and they stated that none were available for her vehicle. the purchase date and powertrain were unknown. the failure mileage was 43,100 and current mileage was 43,600.
04/22/2008113563107/02/2007
 Tl*the contact owns a 2000 lincoln ls. while driving at high speeds, the vehicle vibrates. there is uneven wear on both front tires and the vehicle pulls to the side. the contact took the vehicle to the dealer and discovered that the front lower ball joints, knuckles, and stabilizer bar needed to be replaced. this vehicle was included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). the vehicle was inspected, but nothing was replaced or repaired. the current mileage was 113,575 and failure mileage was 113,563. updated 05/13/08. *lj the consumer stated the vehicle pulls hard to one side, there is a vibration and knocking sound coming from both wheels. updated
08/03/200750000204/01/2000
 Whenever there is a pothole or bumps in the road, there is a clunking noise in the suspension. i was the told the ball joints needed replacing and an alignment needed. this was done but the problem remains. this is on a 2000 lincoln ls. the problem first occurred at around 50,000 miles. the ball joints and alignment were done at around 190,000 miles with no difference in the condition. *tr
02/14/20081000001000
 Tl*the contact owns a 2000 lincoln ls. anytime the contact drove over rough surface, the vehicle would make some sort of clucking noise. the failure was noticed while driving 5 mph. the dealer stated that the vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). the purchase date was unknown. the current mileage was 103,000 and failure mileage was 100,000. updated 4/21/08 *cn updated 04/21/08 *tr
04/14/2007125000511/12/2004
 Tl*the contact owns a 2000 lincoln ls. the contact heard a cracking and popping noise every time he turned the steering wheel. the vehicle was taken to the dealer, but it was not covered under nhtsa campaign id number 00v359001 (suspension: front: control arm: lower ball joint). the vehicle was experiencing the same symptoms as stated in the recall. the current and failure mileages were 125,000. updated 05/07/08 *bf
01/28/20081300001410/01/2000
 Tl*the contact owns a 2000 lincoln ls. while making right and left turns at 15 mph, the contact heard a grinding noise coming from the front end of the vehicle. the steering felt loose. there were no warning indicators prior to the failures. the dealer stated that the front lower ball joints and control arms needed to be replaced. the manufacturer stated that the vin was included in the recall; however, the recall was closed in december of 2000 because the vehicle was inspected. no repairs were made. the recall number was unavailable. the current and failure mileages were 130,000.
06/01/200230000105/01/2002
 Tl*the contact owns a 2000 lincoln ls. while driving between 5-20 mph, the contact heard a squeaking noise on the driver's side. the dealer stated that the lower ball joint needed to be replaced, but did not give an explanation. the manufacturer stated that the vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). the failure mileage was 30,000 and current mileage was 105,000.
12/27/2007106/25/2007
 My 2000 lincoln ls was taken in to get a misfire fixed. i noticed the front end of the vehicle felt loose, so i asked to have it looked at. the dealer said it was the ball joints and that they were a safety concern. to fix this problem, he said it would cost $1,200 dollars. prior to taking my car to the dealer i read about the recall for the front end ball joints. when i told the dealership, they checked the computer and said my car did not qualify for the recall. i checked this out myself and found out there is a recall for that specific problem, however my vin number is not included. this problem creating a great concern for me, and now fear driving my family and friends in this car. at this time i am unable to pay the $1200 to fix this problem. i believe that ford motor company should pay to have this safety problem fixed on my car. *cn
12/01/2007106000112/06/2003
 Tl*the contact owns a 2000 lincoln ls. the contact heard a noise coming from the steering wheel while making left and right turns. ford stated that there were no recalls; however, nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint) was found for that year, make, and model. the vehicle has not been repaired. the failure and current mileages were 106,000.
08/22/200683000207/15/2000
 Tl*the contact owns a 2000 lincoln ls. while driving from 30 mph, the vehicle's front end suspension had too much movement and the lower ball joints were loose. on august 22, 2006, a mechanic removed and replaced the upper right control arm and left and right stabilizer bar control link. currently, the contact was informed that the lower ball joint assembly is loose and must be replaced. her vin does not apply to nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). the current mileage was 84,700 and failure mileage was 83,000.
11/24/200782000106/01/2001
 Safety defect.. defective lower ball joints 2000 lincoln ls with 85,000 miles. while driving the car it pulls to the right and you feel unsafe steering the car. i am told it is so bad that if it completely fails it the wheel/s will separate from the car. ford has since improved the part, a larger sized ball joint now 16mm vs. 14mm. dealer repair quote @ $1100, $600 for the parts alone. *tr
10/11/20068000010003/01/1996
 Tl*the contact owns a 2000 lincoln ls. the air bag warning light illuminated. the dealer made an unknown repair, but the light illuminated again. while driving 5 mph, the vehicle would shake. the dealer stated that all of the lower ball joints needed to be replaced. the vin and engine size were unknown. the failure mileage was 80,000 and current mileage was 100,000.
02/01/200764000110/02/2002
 Tl*the contact's daughter owns a 2000 lincoln ls. while driving greater than 60 mph, the vehicle made loud noises and the front end bounced around. the vehicle was taken to a garage and the mechanic stated that both front ball joints were worn and needed to be replaced. the year, make, and model of the vehicle is under nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). however, her vin was not included in the recall, even though it was experiencing the same failure. the current mileage was 73,000 and failure mileage was 64,000.
09/24/200785000207/31/1999
 Tl*the contact owns a 2000 lincoln ls. one year ago, the front end of the vehicle began making a clunking sound whenever it drove over a bump or dent in the road. one month ago, the vehicle began pulling to the left and right after the contact drove over a bump or dent in the road. the failure occurred at speeds between 25 and 65 mph. the vehicle was towed to the dealer and they stated that the recall repair for nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint) was performed on the vehicle in january of 2001. the contact believed that the vehicle was only inspected at that time and no recall repair had been made. the current mileage was 102,000 and failure mileage was 85,000. the consumer stated that he feels ford should be held responsible for repairs. updated 10/31/07 *tr
06/05/200780000505/07/2007
 Tl*the contact owns a 2000 lincoln ls. the front end alignment was performed on the vehicle and it isn't operating normally. while driving 25mph and making a turn, the vehicle began shaking as though it had a flat tire. when observing the vehicle, the tires were not damaged. the vehicle began steering to the left on its own. the service engine and airbag lights were illuminated. the dealer stated that the ball joints need to be replaced. the contact stated that nhtsa campaign id:00v359001 is related to the failure and repairs recommended by the dealer; however, his vin is not a part of the recall. the vehicle has not been repaired. the failure mileage was 80,000 and the current mileage was 86,000. the vin, engine size and number of cylinders are unavailable.
06/10/200780000104/01/2004
 Tl*the contact owns a 2000 lincoln ls. while driving 60 mph, the contact heard a snapping noise and noticed smoke coming from the vehicle. the dealer stated that the cause of failure was the lower ball joints. the manufacturer stated that his vehicle was included in the recall for the lower ball joints. the current and failure mileages were 80,000.
05/15/2007108000111/01/2006
 Tl*the contact owns a 2000 lincoln ls. while driving 5 mph, the contact attempted to make a left turn when the front frame separated and the left front tire detached from the vehicle. the contact referenced recall # 00v359001 (suspension:front:control arm:lower ball joint). the vehicle was towed to an impound lot. the contact spoke with the manufacturer who stated that the vin shows the part was replaced under the recall and it is now the contact's responsibility. the current and failure mileages were 108,000.
05/03/2007119000111/09/1999
 Tl*the contact owns a 2000 lincoln ls. while driving 5 mph, the contact heard a bang. she discovered that the wheel had bent and pushed up the fender. there is a safety recall on the vehicle regarding the suspension:front:control arm:lower ball joint, but she never received a notice. the vin is unknown and the dealer where the vehicle was purchased has gone out of business. the vehicle is currently at a ford dealer. the current and failure mileages were 119,000.
02/28/200784200102/17/2007
 Car diagnosed by lincoln dealer as having severely damaged front lower right ball joint (beyond normal wear and tear) and told car was unsafe to drive. later found out online that safety recall had been issued for same problem within 1 year of manufacture. unsure whether car was ever serviced as a result of recall. *nm
01/23/2007960001
 Tl* - the contact called regarding the 2000 lincoln ls. the contact was traveling at 40 mph when she heard a sound like an explosion. the contact was able to maintain control of the vehicle. then, pulled into a parking lot and noticed that the left front tire had a hole. the lower ball joint was twisted. there were no injuries. the vehicle was towed. the failure mileage was 96,000 miles. the insurance company ordered the repairs stopped so that they could investigate the failure. the contact has pictures of the vehicle. *ak updated 04/05/07. *jb
12/15/200683000109/11/2005
 Suspension: front: control arm: lower ball joint stud failed while traveling at 50 mph resulting in a one vehicle accident and damage to fender and several other attached components. to my knowledge as well as carfax report, this car has never been in for the recall. dealer service manager says there never was a recall on the suspension. nhtsa says different on the recall with campaign id number 00v359001. car, being inoperable at this point, has been hauled to dealer for mechanical repair. *nm
09/08/200680000101/02/2002
 Dt*: the contact noticed while driving 40 mph on a dry highway, the left lower ball joint fractured. the vehicle was towed to an independent repair shop who determined the left lower ball joint twisted off and disengaged from the left front wheel. there were no warning signals prior to the incident. the dealership was notified.
08/07/2006114700102/03/2004
 Dt*: the contact stated while driving on a dry highway at 65 mph, the nuts attaching the left ball joints loosened and fell off. this incident resulted to a fractured ball joint stud. the vehicle was towed to the contact's residence. the nut was recovered and placed back on the vehicle just long enough to be driven to the dealership. there was an nhtsa recall, # 00v359001 regarding the suspension: front: control arm: lower ball joint. the vehicle was not included in the recall due to the vin.
07/09/200683300205/21/2001
 My car began having steering problems with speed of 40 mph and/or if i hit a rut in the road. i contacted a private shop that dealt with suspension problems and had it repaired. when i picked up the vehicle it did not feel right. my husband said that it would probably need to be driven for it to be the same. nineteen days later while i was going approximately 30 mph with my husband as a passenger, the car made a huge noise and went out of control. i looked outside my door (driver side) and my front wheel was sideways and off of the car. the car was towed home that night. the next day the car was told back to the shop that did the work. the owner of the private shop doesn't feel like he did anything wrong. i explained to him, that i wanted it fixed correctly with all new parts (there are other damages to the car). he called his insurance company and i in turn called mine. i then went on the internet and found out there was a recall on the car prior to my purchasing the car. the dealership i bought the car from, did not have a record of the recall. they have referred me to another dealership out of my state. because everything that was wrong with my car is exactly like the recall, one can only guess that this car was not processed correctly. please help me. *jb
07/11/200667500112/19/2005
 Dt*: the contact stated while driving under 5 mph, the vehicle fell to the ground as if the tire was flat. the vehicle was immediately shut off. upon inspection, the tire was observed to be off of the axle. the vehicle was towed to the contact's home. the dealership determined there is an nhtsa recall, #, 00v359001 regarding the suspension: front: control arm: lower ball joint, but the vin was not included in the recall.
07/07/20061
 I understand that there is an outstanding recall on the 2000 lincoln ls v8 cars. i did not receive a recall letter from the lincoln dealer, but i did contact them in reference to the outstanding recall and was told that my car did not have a recall on it. the problems that i'm having with the ball joints have everthing to do with the outstanding recall that other 2000 lincoln ls are having at this time. please inform me on how i can rectify this problem and getting my car repaired, because the problems that i'm having with the ball joints will fall under a manufacture problem and not just a normal wear and tear on a vehicle. i purchased the car from southwest mercury lincoln and i currently have 62,000 miles on my vehicle and i want my car repaired from the dealer, because it's a manufacture problem. *nm
05/31/2006106/02/2004
 For about 2 days i noticed my car pulling to the left and a slight noise coming from the front end. suddenly on the second day when i tried to drive it pulled severely to the left to the point it was not drivable. upon inspection i found that the bolt holding the front lower ball joint was so lose i could turn it with my fingers. the problem is exactly like the issue in recall 00s39. when talking to my local dealer as well as lincoln directly they informed me that the recall did not include my car even though i as experiencing the exact same problem. *nm
02/16/200642895104/01/2001
 Dt*: the contact stated the front end makes a squeaking noise while the vehicle is turning. there is a nhtsa recall, # 00v359001, regarding the lower ball joint. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin.
01/30/2006102/26/2000
 Car purchased 2/2000. recall on front ball joint(tighten nuts) performed on 11/27/00 with car mileage at 9548. in january of 06 began experiencing car jerking to the left. car taken in for repairs and found lower ball joint nut was extremely loose, nut tightened. two weeks later same symptoms began. this time diagnosis was both lower control arm ball joint seats wallowed out. total cost to replace both steering knuckles and lower control arm $1500. researched earlier recall and found that it was entirely possible that the steering knuckles should have been replaced at that time due to the mileage on the car. manufacturer offered $500. *jb
02/06/2006117000111/01/2005
 Lower control arm broke. took to a mechanic and he indicated a recall on the car for the same problem. the mechanic also deemed the car unsafe to drive, fix or tow. called lincoln customer service after the dealer told me no recall on the car. i have paid for the costly repair of the lower control arm. *jb
12/12/2005110/01/1999
 Dt: the contact states there is a nhtsa recall campaign 00v359001 concerning the lower ball joint. this vehicle has the same problems as indicated in the recall, but it is not included in the recall due to vin. the contact had the nut tightened twice at his own expense.*ak updated 01/23/06. *jb
11/16/200328000104/06/2003
 Dt: the contact states there is a nhtsa recall campaign 00v359001 concerning the lower ball joint. this vehicle has the same problems as indicated in the recall, but it is not included in the recall due to vin. *ak
11/01/2004650001
 Dt: the contact states there is a nhtsa recall campaign 00v359001 concerning suspension:front:control arm:lower ball joint. this vehicle has the same problems as indicated in the recall, but it is not included in the recall due to vin.*ak
11/22/2003108/18/2000
 Lower ball joint stud on right side of my 2000 lincoln ls broke off while driving @ 45 mph. i was able to avoid property damage & wrecking vehicle,the amount of repairs my car will require is still not known at time. *jb
10/31/2005489601
 Dt: while the contact's son was driving the vehicle was swerving. he thought it might have been the tires. he took the vehicle to a tire store, but it was not the tires. the mechanic determined that it was the bolts in the suspension which were not tightened properl, causing the ball joints wear out. this will be repaired at contact's expense. there was nhtsa recall 00v35900. he contacted the manufacturer, and was told this vehicle was not included due to vin. *ak
10/07/200580000106/14/2004
 Control arm and lower ball joints need replacing on vehicle (i have two quotes) - potentially hazardous to drive- same year included in recall (82000 plus vehicles). *nm
10/03/200560000104/16/2005
 Dt: the consumer was driving on the interstate at 60 mph when the front drivers side tire swayed into the vehicle. the consumer lostcontrol of the vehicle for a moment. suddenly flames erupted out of the front tire area. the vehicle skidded to the left into the median about 100 feet and had come to a stop. the consumer put the vehicle in park and turned off the engine and escaped from the vehicle. a pedestrian put out the fire with an extinguisher. there were no injuries. the vehicle was towed to a tire dealer who sauggested that there was a separation of the front control arm and the lower ball joint that contributed to the problem, as well as a leak in the fuel lines. the consumer searched the internet and found a recall that the consumer believed pertained to her vehicle. (recall 00v359001 which did not include the lower ball joints. the consumer contacted ford, who said this vehicle was not included in the recall due to vin. no repairs or corrections were made and no police report was filed. the fire department did not come. *sc . *ak
08/11/2005211/27/2003
 I had two front new tires put on on 08-15-05 and the repair found that my right front lower ball joint was damaged. he attempted to look for parts but could not find them. in looking on internet, i found a recall notification on my make and model vehicle (2000 lincoln ls - suspension:front:control arm:lower ball joint). i was told that my vehicle was not on recall but find it ironic that it has the same problem.*ak
04/23/200504/23/2004
 I purchased this vehicle from a dealer ship in iowa 30 days ago and it has been in the shop ever since with the same problem as i have read here
05/05/200536000108/29/2003
 Dt: the consumer's complaint is in reference to a recall that was supposed to have been performed in 2000. the consumer is the second owner of the vehicle. the recall was in reference tot eh front lower ball joint fracture. the consumer has been hearing front end noise. she was told by the dealer that if she bought new tires the noise would go away but the noise is still there. ford is not willing to do anything and they state the recall was performed. ( ford has told her she needs to have the ball joints and the steering knuckle on the front end replaced). *nm
03/25/200562000212/11/2004
 Recall 00v359000 concerning the lower ball joints. the front suspension lower ball joints were loose. the nuts that held the ball joints in position were not tightened causing the driver to lose control of the vehicle. however, this vehicle was not included in the current recall due to the vin. *ak *sc *jb
04/13/20051108651
 The front passenger side lower ball joint came loose. as a result, the wheel wobbles and pulls to the right if driven over a bump in the road.*ak
03/11/20051
 Nhtsa recall campaign 00v359001. ford issued a front lower ball joint recall. this vehicle was not included in the recall due to vin. but the ball joints made noise at various speeds, which the owner was concerned that they can become detached from the front.*ak
09/20/2003420001
 A clanging type noise was heard in the front suspension when the front wheels were turned/ braking/accelerating or driving over the slightest imperfection in the road. dealership indicated that the upper/lower ball joints were defective, and needed to be replaced. lower ball joint recall 00v3590001 was issued. however, this vehicle was not included due to vin. *ak
01/09/20051
 While driving 4 mph driver heard a loud knocking noise coming from the front. suddenly, the vehicle vibrated uncontrollably. vehicle was towed to the dealer for inspection, and mechanic determined that the front passenger lower ball joint needed to be replaced. *ak
02/17/2004746001
 The engine warning light illuminated while driving any speed. consumer was informed by the dealership during vehicle inspection, that front ball joints were loose. the ball joint was being repaired. *ak
11/01/200477000105/01/2003
 Recall 00v359001 concerning front lower ball joints. vehicle was having problems with the front lower ball joints. consumer took the vehicle to the dealer where the problem was diagnosed. consumer later contacted the manufacturer and provided them with the vin. manufacturer informed consumer that this vehicle was not included in the current recall due to vin. however, the vehicle was experiencing the same problems that were described in the recall. *ak the consumer heard a grinding noise on the front passenger side of the vehicle. *nm
10/27/2004700001
 While driving consumer lost control of the vehicle due to the defect described in front lower ball joint recall 00v35900. manufacturer indicated that the recall repairs were performed on 12/20/2002, but they failed.*ak
05/05/2004320002
 The lower ball joints were coming apart due to loosened nuts. the steering was becoming more difficult as well. *ak the vehicle's history showed tire wear and adjustments prior to ownership and adjustments. *sc *jb
05/04/2004115900109/15/2002
 After backing out of the driveway the consumer attempted to drive forward and a loud bang was heard. the vehicle was stopped and the consumer examined the problem at hand. the consumer noticed that the left lower ball joint completely snapped off. *nm the vehicle has been taken back to the service dealer because the engine's valve cover failed and the timing chain broke. *nm
600001
 The lower right ball joint is loose and it is causing suspension problems. this problem was detected when the vehicle was brought to dealer for a routine maintenance check.*ak
1
 When going over a bumps vehicle made weird sounds. took vehicle to mechanic, and mechanic determined there was a ball joint problem. *ak
1
 Recall 00v359001 concerning front lower ball joints repaired in 2000. owner described failure of rumbling while being driven on smooth road surface and inadequate steering. owner contacted the manufacturer for a solution. *ak
1
 The consumer contacted the dealer regarding recall 00v-359 for the lower ball joint, consumer took the vehicle in for inspection and was informed that the vehicle was not subject to the recall, when the consumer inquired why the dealer told him that the computer indicated a lack of comment on the vehicle and that ford would not pay him to inspect the vehicle for defect. nlm
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
08/03/200750000204/01/2000
 Whenever there is a pothole or bumps in the road, there is a clunking noise in the suspension. i was the told the ball joints needed replacing and an alignment needed. this was done but the problem remains. this is on a 2000 lincoln ls. the problem first occurred at around 50,000 miles. the ball joints and alignment were done at around 190,000 miles with no difference in the condition. *tr
02/19/200879000507/01/2007
 Tl*the contact owns a 2000 lincoln ls. the front tires made a screeching noise whenever the vehicle turned left or right at 20 mph. the steering wheel works perfectly fine. the vehicle was taken to an auto shop and the mechanic stated that the suspension around each ball joint failed. the contact later discovered a recall for that component. the manufacturer stated that the repair had already been performed by the previous owner. the vehicle has not yet been repaired. the failure mileage was 79,000 and current mileage was 82,000.
10/31/2005489601
 Dt: while the contact's son was driving the vehicle was swerving. he thought it might have been the tires. he took the vehicle to a tire store, but it was not the tires. the mechanic determined that it was the bolts in the suspension which were not tightened properl, causing the ball joints wear out. this will be repaired at contact's expense. there was nhtsa recall 00v35900. he contacted the manufacturer, and was told this vehicle was not included due to vin. *ak
05/27/200564000102/01/2005
 Dt: there is a recall on the vehicle concerning the upper ball joints. the consumers vehicle was not included due to vin. the vehicle had to have ball joints tightened, then the other side had to be replaced because it was cracked. there was a loss of steering every time the vehicle was driven around curves. the vehicle would wander back and forth. *ak *nm
11/25/2004112/24/2001
 Dt: contact states the right front ball joint broke, causing the wheel to detached from the suspension while the consumer was driving down the street. there is a recall on this component, but this specific vehicle did not fall under the recall due to vin. . the vehicle has been repaired.*ak
09/20/2003420001
 A clanging type noise was heard in the front suspension when the front wheels were turned/ braking/accelerating or driving over the slightest imperfection in the road. dealership indicated that the upper/lower ball joints were defective, and needed to be replaced. lower ball joint recall 00v3590001 was issued. however, this vehicle was not included due to vin. *ak
02/17/2004746001
 The engine warning light illuminated while driving any speed. consumer was informed by the dealership during vehicle inspection, that front ball joints were loose. the ball joint was being repaired. *ak
1
 When going over a bumps vehicle made weird sounds. took vehicle to mechanic, and mechanic determined there was a ball joint problem. *ak
SUSPENSION - FRONT - STABILIZER BAR
04/22/2008113563107/02/2007
 Tl*the contact owns a 2000 lincoln ls. while driving at high speeds, the vehicle vibrates. there is uneven wear on both front tires and the vehicle pulls to the side. the contact took the vehicle to the dealer and discovered that the front lower ball joints, knuckles, and stabilizer bar needed to be replaced. this vehicle was included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). the vehicle was inspected, but nothing was replaced or repaired. the current mileage was 113,575 and failure mileage was 113,563. updated 05/13/08. *lj the consumer stated the vehicle pulls hard to one side, there is a vibration and knocking sound coming from both wheels. updated