Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
1832012/01/200410014594Vibration felt for a few miles of driving after parking. *eh05/04/2005
1616808/01/2002636176Some vehicles may exhibit a squeak or rubbing noise while turning the steering wheel. *tt11/06/2002
0115108/06/2001623927Some vehicles may experience steering wheel nibble, vibration, and an audbile low frequency hum/boom noise. *slc10/31/2001
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
1461001/01/2001617993Information regarding steering column lock module reset. *jb04/03/2001
STEERING - HYDRAULIC POWER ASSIST SYSTEM
1477803/01/2001619466Information on double power steering pressure switches. *tt05/31/2001
STEERING - WHEEL AND HANDLE BAR
1534110/01/2001630258Some vehicles built before 4/27/01 may exhibit a popping, clicking or snapping noise from the steering column while turning. *tt04/15/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/11/2013670001
 I am a 66 yr old widow, owner of a 2001 ls purchased june 2001, a recall fix was to have been done before my purchase in march of 2001 to correct a problem with ball joints. i read online that many of these vehicles have the damage that was suppose to be corrected for when they get to about 67000 miles, i am at 67000 miles, took my car in for inspection and need an 1800 dollar fix to correct the issue that was suppose to be avoided by the recall. ford said, too long ago, no warranty beyond the norm for recall fixes. i can not believe with the amount of evidence that these cars all require a fix at 67000 miles that ford isn't forced to address this dangerous condition. i also don't know if it's safe to drive a while longer, i just don't know how they got away with a recall that did not provide the fix. *tr
01/11/201367000
 I am a 66 yr old widow, owner of a 2001 ls purchased june 2001, a recall fix was to have been done before my purchase in march of 2001 to correct a problem with ball joints. i read online that many of these vehicles have the damage that was suppose to be corrected for when they get to about 67000 miles, i am at 67000 miles, took my car in for inspection and need an 1800 dollar fix to correct the issue that was suppose to be avoided by the recall. ford said, too long ago, no warranty beyond the norm for recall fixes. i can not believe with the amount of evidence that these cars all require a fix at 67000 miles that ford isn't forced to address this dangerous condition. i also don't know if it's safe to drive a while longer, i just don't know how they got away with a recall that did not provide the fix.
05/01/2009990001
 1.spouse complained of significant controllability (loss of steering) 2. car examined by frame shop to find lower passenger ball joint loose (securing nut) 3. nut tightened by shop and controllability restored 4. spouse starts on trip and significant loss of steering returns within 30 miles 5. gave vin to woody anderson ford approx may/jul of 2009 and again mar 2010; no outstanding campaigns noted. 6. research reflects safety campaign for ball joints but my vehicle not included via ford. *tr
07/03/2009100000
 Tl*the contact owns a 2001 lincoln ls. while making a turn at approximately 5 mph, there was an unexpected loss of power steering ability. the driver experienced extreme difficulty maneuvering the vehicle. the vehicle was pulled over to the side of the road with caution. roadside assistance was called to the scene and the vehicle was towed to an independent mechanic for inspection. the technician stated that the failure was contributed to the lower ball joint. the vin was excluded from nhtsa campaign id number 00v359001 (suspension: front:control arm:lower ball joint), although the failures were identical. the vehicle has not been repaired. the failure and current mileages were 100,000.
03/30/200979000
 Tl*the contact owns a 2001 lincoln ls. on march 31, 2009, while driving approximately 25 mph, the contact noticed that the steering and alignment were faulty. she then heard a noise on the driver's side of the vehicle and it appeared to be fish-tailing while the front end remained steady. when driving over bumps, the vehicle felt as if it were uncontrollable. goodyear stated that the ball joint was extremely loose and the lower driver's side control arm needed to be replaced. in addition, the sway bars were bent on both sides of the vehicle, which caused the faulty alignment. the tie rod also needed to be replaced. the current and failure mileages were 79,000.
05/12/2008650001
 Tl*the contact owns a 2001 lincoln ls. while driving approximately 40 mph on normal road conditions, the contact experienced difficulty steering and used great effort to turn the steering wheel. unexpectedly, the vehicle pulled to the left without assistance. the vehicle was taken to an independent mechanic for diagnostic testing and the technician stated that the failure was related to the lower ball joint. the vehicle was repaired. the vin was excluded from nhtsa campaign id number 00v359001 (suspension,front,control arm,lower ball joint), although the failures were identical. the failure mileage was 65,000 and current mileage was 78,000. updated 3/19/09 *cn updated 03/25/09.*jb
07/01/200698000108/04/2001
 Tl* - the contact stated that he was driving his 2001 lincoln ls at 55 mph when the car became difficult to steer, causing his car to be misaligned. this caused the ball joints and his tires to become loose and damaged. the dealer told him there was no recall on these problems the cost for the vehicle's repair was $800.00. the misalignment caused his tires to be worn unevenly so they had to be replaced. the mechanic that did the repairs stated that there was a narrow recall on vehicles manufactured by a certain facility. *nm
102/28/2001
 While driving at highway speed consumer noticed steering wheel shaking and vibrating. consumer has contacted dealer. *ak *slc
STEERING - COLUMN
03/29/2003200001
 While driving 65 mph the vehicle's steering column broke. the dealer was notified. *nlm
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
06/06/2001305/01/2001
 This problem happens frequently , but tends to reset itself . when taken to the dealer the problem doesn't exist until after the vehicle has left the service shop. when this problem happens the security led flashes constantly while trying to start the vehicle. two errors appear in the message ctr #1 check advance track and #2 gear select track error.
STEERING - LINKAGES - TIE ROD ASSEMBLY
07/16/200774567209/16/2004
 Tl*the contact owns a 2001 lincoln ls. while driving approximately 5 mph, the contact heard a loud popping noise coming from the lower ball joints. the dealer replaced the driver side ball joints and the tie rod. several months later, the failure recurred. the dealer stated that her vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint), although she was experiencing a similar failure. the vehicle has not been repaired. the manufacturer did not provide any assistance. the powertrain was unknown. the failure mileage was 74,567 and current mileage was 80,000. updated 3/5/08 *cn the consumer stated went to jones ford and informed her that she does need repair on the vehicle. updated 03/05/08 *tr
STEERING - RACK AND PINION
07/11/2002112/01/2000
 Vehicle lost steering and went into an uncontrolable skid. total vehicle's rotation was greater than 360 degrees. crossed three lanes of interstate twice before contact with concrete highway barrier. insurance has conducted an independent investigation and determined that steering components separated causing complete loss of steering. left rear tire failed after loss of steering.*aky