Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 00V359001 | FORD MOTOR COMPANY | from 08/18/1998 to 09/29/2000 | V (Vehicle) | 82300 | 11/24/2000 | MFR | FORD MOTOR COMPANY | 11/03/2000 | 11/03/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the front suspension lower ball joints were not tightened to specifications when they were attached to the lower control arms. | |||||||||||||||
| Consequence Summary | If the ball joint attaching nuts are not adequately tightened, they can loosen and, ultimately, result in fracture of the ball joint stud. if the ball joint fractures, control of the vehicle could be affected, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the torque on the two ball joint attaching nuts. vehicles with loose ball joint attaching nuts will either have the fasteners tightened to specification, or if necessary, the ball joints will be replaced. | |||||||||||||||
| Notes | Owner notification began november 24, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT | |||||
| 17620 | 03/01/2004 | 10007401 | Squeak/clunk noise from the front stabilizer bar area. *tt | 06/17/2004 | |
| SUSPENSION - MULTIPLE AXLE | |||||
| 15140 | 08/01/2001 | 624836 | Some vehicles may experience a noise from the rear while driving. *yh | 11/15/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/11/2013 | 67000 | 1 | |
| I am a 66 yr old widow, owner of a 2001 ls purchased june 2001, a recall fix was to have been done before my purchase in march of 2001 to correct a problem with ball joints. i read online that many of these vehicles have the damage that was suppose to be corrected for when they get to about 67000 miles, i am at 67000 miles, took my car in for inspection and need an 1800 dollar fix to correct the issue that was suppose to be avoided by the recall. ford said, too long ago, no warranty beyond the norm for recall fixes. i can not believe with the amount of evidence that these cars all require a fix at 67000 miles that ford isn't forced to address this dangerous condition. i also don't know if it's safe to drive a while longer, i just don't know how they got away with a recall that did not provide the fix. *tr | |||
| 02/25/2012 | 99506 | ||
| We purchased a lincoln ls on 2/24/12 and a i was driving the car home i heard a loud noise that sounded as if the wheels were going to fall off especially as i went over bumps. i took the car to midas and they diagnosed that the ball joints were bad, along with the struts, and gasket cover. i did some research and i found that the car had been recalled in 2000 for the ball joints. | |||
| 08/17/2011 | 148000 | ||
| Tl* the contact owns a 2001 lincoln ls. while driving approximately 25 mph over a roadbump, the contact lost slight control because the vehicle began to abnormally sway from left to right. in addition, the four wheel rims installed on the vehicle were corroded near the hub. the dealer was notified of the failure and they informed the contact that the vin was not included in the recall associated with nhtsa campaign id number 00v359001 (suspension: front: control arm: lower ball). there was also a manufacturer voluntary recall on the wheel rims but the vin was ineligible. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 148,000. | |||
| 08/17/2011 | 148000 | ||
| Tl-the contact owns a 2001 lincoln ls. while driving approximately 25 mph over a roadbump, the contact lost slight control because the vehicle began to abnormally sway from left to right. in addition, the four wheel rims installed on the vehicle were corroded near the hub. the dealer was notified of the failure and they informed the contact that the vin was not included in the recall associated with nhtsa campaign id number 00v359001 (suspension: front: control arm: lower ball). there was also a manufacturer voluntary recall on the wheel rims but the vin was ineligible. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 148,000. kmj | |||
| 08/17/2011 | 148000 | ||
| Tl-the contact owns a 2001 lincoln ls. while driving approximately 25 mph over a bump, the contact loss slight control because the vehicle began to move into the right and left direction unintendedly. in addition, the four wheel rims installed on the vehicle were corroded near the hub. the dealer was notified and they informed the vin was not included in the recall associated with nhtsa campaign id number 00v359001 (suspension: front: control arm: lower ball). there was also a manufacturer voluntary recall on the wheel rims and the vin was ineligible. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 148,000. js | |||
| 02/25/2011 | 105000 | ||
| Tl* the contact owns 2001 lincoln ls. the contact stated that the check engine warning light was illuminated and the vehicle was taken to the dealer for inspection. the dealer replaced the spark plugs and the failure seemed to be remedied however, the vehicle then began to backfire and drive abnormally rough. in addition, the engine would exhibit abnormal noises and an overpowering oil odor. the vehicle was taken back to the dealer where the contact was informed that the head gasket and coil springs would need replacing. the failure mileage was 105,000 and the current mileage was 108,000. | |||
| 02/25/2009 | 65000 | 1 | 11/08/2008 |
| Tl*the contact owns a 2001 lincoln ls. whenever the contact drove the vehicle and began to decelerate, the front end of the vehicle pulled to the left which was followed by a grinding sound. the vehicle was taken to a local mechanic where the contact was informed that the front wheel hub/axle bearing and hub assembly needed to be replaced. there were no prior warnings. the current and failure mileages were 65000. updated 5/12/10 *cn the left window regulator was replaced. updated 05/14/10. | |||
| 02/01/2008 | 65000 | ||
| Tl*the contact owns a 2001 lincoln ls. the contact stated that the lower ball joints on the vehicle were faulty. the vehicle was driven to a tire store and the mechanic looked up a recall for the vehicle. the contact then called ford motor company to see if the vin was included in the recall, but it was not. the recall stated that the dealer would inspect the vehicle, but that has yet to happen. an employee at ford motor company stated that the reason the contact has not received a recall notice could possibly be because the recall repair was previously performed on the vehicle. ford motor company was unable to check if the repair had already been performed. the nhtsa campaign id number was unknown. the failure mileage was 65,000. | |||
| 01/01/2009 | 120000 | ||
| Tl*the contact owns a 2001 lincoln ls. while the vehicle was at the dealer for regular maintenance, it was discovered that the ball joints needed to be replaced. the vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint), although the failures were identical. the failure and current mileages were less than 120,000. | |||
| 12/30/2008 | 80000 | ||
| Tl*the contact owns a 2001 lincoln ls. while driving 65 mph, the vehicle yanked to the left as if the contact had lost control. the dealer stated that the ball joints were defective and the control arm and knuckle needed to be replaced. an independent mechanic made the necessary repairs and stated that he was in danger of the wheel actually detaching if the repairs were not made. the failure and current mileages were less than 80,000. | |||
| 06/06/2008 | 26000 | 1 | |
| 3 of 4 wheel bearings have failed in a 2001 lincoln ls with approximately 26,000 on the vehicle. *tr | |||
| SUSPENSION - FRONT | |||
| 02/15/2011 | 99000 | ||
| Tl-the contact owns a 2001 lincoln ls. the contact stated that while driving approximately 45 mph over a manhole cover, he heard a loud screeching noise coming from the outside of the vehicle. there was a slight loss of steering control and the vehicle was cautiously maneuvered to the side of the road. the contact noticed that the front driver | |||
| 02/15/2011 | 99000 | ||
| Tl-the contact owns a 2001 lincoln ls. while driving approximately 45 mph over a manhole cover, the contact heard a loud screeching noise came from the outside of the vehicle. there was slight loss of steering control and the vehicle was cautiously maneuvered to the side of the road. the contact noticed the front driver | |||
| 06/08/2011 | 130244 | ||
| Tl- the contact owns a 2001 lincoln ls. the contact stated that he took his vehicle into the dealer. the dealer diagnosed that his vehicle's lower ball joints were loose and needed tightening. the contact refererenced nhsta campaing id number 00v359001 (suspension:front:control arm:lower ball joint), but the vehicles vin was not apart of that recall. the failure mileage was 103,244 and the current mileage was 103,376. nw | |||
| 04/17/2011 | 170000 | ||
| Tl* the contact owns a 2001 lincoln ls. the contact stated that while driving 20 mph, the front passenger tire suddenly separated from the vehicle. he managed to get the vehicle off the roadway in which the vehicle was then towed to his home. the vehicle has yet to be inspected or diagnosed. the manufacturer was contacted and offered no assistance. the failure and current mileage was approximately 170,000. | |||
| 04/17/2011 | 170000 | ||
| Tl-the contact owns a 2001 lincoln ls. the contact stated that while driving at various speeds the front passenger tire suddenly separated from the vehicle. he managed to get the vehicle to the side of the road which, it was then towed to his home. the vehicle has yet to be inspected and diagnosed. the manufacturer was contacted and offered no assistance. the failure and current mileages were approximately 170,000. tb | |||
| 08/28/2010 | 130000 | ||
| Tl-the contact owns a 2001 lincoln ls. while driving in reverse 1 mph out of a parking space the front control arm and lower ball joint fell off the vehicle. the failure caused the tire rim to crack. the vehicle was towed to her residence. she called the dealer and was advised that her vehicle vin was not part of recall 00v359001, suspension:front:control arm:lower ball joint. the vehicle has not been repaired. the approximate failure and current mileage were 130,000. vwb | |||
| 09/13/2010 | 104000 | ||
| Tl- the contact owns a 2001 lincoln ls. while traveling 45 mph the contact noticed a clunking noise coming from the front end driver side of the vehicle and that when traveling over a bump the vehicle will begin to sway left and right. the vehicle was taken to a local mechanic where the contact was informed that the lower ball joints needed to be replaced. there were no prior warnings and the vehicle has not been repaired. the current and failure mileages were 104000. bml | |||
| 03/01/2010 | 100000 | ||
| Tl-the contact owns a 2001 lincoln ls. while driving approximately 35 mph making a turn she heard a loud creaking noise. the noise was coming from the front end and it makes the steering not responsive. she stated she has to turn the steering wheel more to keep the vehicle centered. she has to make a lot of adjustment to the steer because of the failure. the vehicle was taken to dealer. the dealer did a repair but the contact was not sure what was done. whatever the dealer repaired caused the vehicle to be fine for a while. she stated the failure with the steering was back. she referenced recall 00v359001, suspension:front:control arm:lower ball joint and was advised by the manufacture that there vehicle was not part of the recall. the approximate failure mileage was 100,000 and the current mileage was 102,000. vwb | |||
| 07/19/2010 | 112000 | ||
| Tl- the contact owns 2001 lincoln ls. while driving at 45mph on the highway ramp he heard a loud noise at the vehicle front end within seconds the front end dropped he lost control and crashed into some bushes. there was no injuries. when he inspected the vehicle he found the front ball joint broken. the vehicle was towed to the garage diagnose located the failure at the front lower ball joint failed causing the radiator to brake. the failure and the current mileage was 112,000. li | |||
| 06/04/2010 | 99000 | ||
| Tl- the contact owns a 2001 lincoln ls. while traveling 5 mph and turning left or right the contact noticed a squeaking sound coming from under the vehicle. the vehicle was taken to a local mechanic where the contact was informed that the driver side ball joints needed to be replaced. the manufacturer was contacted and informed the contact that the vehicle was not included in recall 00v359001 suspension:front:control arm: lower ball joint. the vehicle has not been serviced and there were no prior warnings. the failure mileage was 99000 and the current mileage was 101000. bml | |||
| 04/11/2001 | 111000 | ||
| 2001 lincoln ls--front passenger wheel- there was alot of sweaking noises coming from the wheel before incident occured. yesterday, going through a drive-thru, i heard a pop. i got out and inspected the vehicle. the fender was resting on the tire. i called a tow truck and as he was trying to put the car on the tow truck, he showed me the damage. the bolt that holds the ball joint and control arm to the wheel came off. please investigate this for me, and contact me when you find something out! thx | |||
| 05/01/2009 | 99000 | 1 | |
| 1.spouse complained of significant controllability (loss of steering) 2. car examined by frame shop to find lower passenger ball joint loose (securing nut) 3. nut tightened by shop and controllability restored 4. spouse starts on trip and significant loss of steering returns within 30 miles 5. gave vin to woody anderson ford approx may/jul of 2009 and again mar 2010; no outstanding campaigns noted. 6. research reflects safety campaign for ball joints but my vehicle not included via ford. *tr | |||
| 12/12/2009 | 86000 | 1 | |
| Lincoln ls 2001 lower ball joint were not tightened to specifications. *tr | |||
| 11/05/2009 | 94000 | 1 | |
| Ford issued a recall on the front suspension (recall id # 00v359001 - suspension:front:control arm:lower ball joint) on the 2001 lincoln ls. however, ford recall web site and dealers do not acknowledge the recall. ford is not honoring recalls for all vins even though its the identical vehicle--2001 lincoln ls. our lincoln ls has the same problem described. *tr | |||
| 06/22/2009 | 114000 | 1 | |
| 1. driving down the highway. 2. nut attached to lower front left ball joint became loose causing a fracture in ball joint stud. left front tire came completely detached from vehicle causing extreme high danger while trying to maneuver the vehicle off the highway and avoiding other vehicles. 3. this happened once on left front side, was repaired and now joint on right front is coming loose. recall 00v359001: ball joint stud fractures was put in effect to rectify this issue and was referencing specific vehicles based on vin numbers. our vin number is not included in this recall and should be. this is exactly the issue that we are having. *tr | |||
| 04/25/2009 | 141560 | ||
| Tl*the contact owns a 2001 lincoln ls. while driving 65 mph uphill, the front passenger side tire detached from the vehicle. the vehicle was towed to a repair shop and the lower control arm on the passenger side was repaired. six months later, while making a left turn, the front end of the vehicle dropped to the ground on the driver's side. the vehicle was towed to a repair shop and the knuckle on the driver side was replaced. the contact was advised to have the bushes on the lower control arm replaced as well. the vin was not included in any recalls. the current mileage was 141,600 and failure mileage was 141,560. | |||
| 03/24/2008 | 95000 | ||
| Tl*the contact owns a 2001 lincoln ls. while parking, the vehicle stopped moving completely without warning. upon further inspection, the contact noticed that the control arm fractured. the manufacturer stated that the vin was excluded from nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint); therefore, they would not assume responsibility for any repairs. the vehicle has not been repaired. the failure and current mileages were 95,000. | |||
| 03/30/2009 | 79000 | ||
| Tl*the contact owns a 2001 lincoln ls. on march 31, 2009, while driving approximately 25 mph, the contact noticed that the steering and alignment were faulty. she then heard a noise on the driver's side of the vehicle and it appeared to be fish-tailing while the front end remained steady. when driving over bumps, the vehicle felt as if it were uncontrollable. goodyear stated that the ball joint was extremely loose and the lower driver's side control arm needed to be replaced. in addition, the sway bars were bent on both sides of the vehicle, which caused the faulty alignment. the tie rod also needed to be replaced. the current and failure mileages were 79,000. | |||
| 05/12/2008 | 65000 | 1 | |
| Tl*the contact owns a 2001 lincoln ls. while driving approximately 40 mph on normal road conditions, the contact experienced difficulty steering and used great effort to turn the steering wheel. unexpectedly, the vehicle pulled to the left without assistance. the vehicle was taken to an independent mechanic for diagnostic testing and the technician stated that the failure was related to the lower ball joint. the vehicle was repaired. the vin was excluded from nhtsa campaign id number 00v359001 (suspension,front,control arm,lower ball joint), although the failures were identical. the failure mileage was 65,000 and current mileage was 78,000. updated 3/19/09 *cn updated 03/25/09.*jb | |||
| 02/20/2009 | 63860 | ||
| Tl*the contact owns a 2001 lincoln ls. the vehicle was taken in for a wheel alignment and the mechanic stated that the lower ball joints were faulty. the contact discovered a recall online and took the vehicle to the dealer. he was informed that the vin was not included in the recall. the contact feels that the vehicle is not safe to drive because the wheels are not balanced. the vehicle has not been repaired. the current mileage was 64,000 and failure mileage was 63,860. | |||
| 11/29/2007 | 100000 | ||
| Tl*the contact owns a 2001 lincoln ls. the contact stated that her vehicle was experiencing the same failure as related to nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). the dealer stated that they would not repair the vehicle since it was not included in the recall. the failure and current mileages were 100,000. | |||
| 05/15/2008 | 700000 | 1 | |
| When i was aware of the recall on my car i took it to the dealer in 2006 for repair i was told that the ball joint was previously inspected and that was all that would be done. since the inspection both ball joints failed and almost cause a accident . my complaint is that ford motor co. should be responsible for replacing the ball joints. *tr | |||
| 05/15/2008 | 89000 | 1 | |
| Air bag light on won't go off/front suspension making noise (ball joints) horn won't work and window motor broke in 2007 we replaced front driver now we have to replace front passenger. *tr | |||
| 05/20/2008 | 79200 | ||
| Tl*the contact owns a 2001 lincoln ls. while driving 30 mph or greater, the vehicle would pull to the right hard when going on a bump. as a result, the failure has caused damage to the tread on the two front tires. the current and failure mileages were 79,200. the purchase date was 05/20/2008. | |||
| 03/25/2008 | 110236 | 1 | |
| 2001 lincoln ls has a recall notice #00v359001 for front ball joints not being tightened to spec causing failure. my vehicle vin number does not appear to be listed, however the ball joints failed causing $1800 worth of damage. i know that manufacturers can not determine exactly what cars were effected and what cars were not, so to exclude my vehicle from the repair does not make sense. with just 100,000 miles on a car that has been driven by a couple in the mid 50's the ball joints should not have failed to the point where the sway bar was also damaged. my wife and i could have been seriously injured if i did not fix the rattling noise coming from the front end of the vehicle. *tr | |||
| 04/26/2008 | 146000 | ||
| Tl*the contact owns a 2001 lincoln ls. while driving 25 mph, the driver side wheel disengaged. the contact had the vehicle towed to the dealer and there were unable to determine the cause of the failure. they recommended that driver and passenger side lower ball joints be replaced. as of april 29, 2008, the dealer had not repaired the vehicle. there is a recall for the suspension: front: control arm: lower ball joint (nhtsa campaign id 00v359001) however, the dealer and the manufacturer stated that his vin was not included. the failure and current mileages were 146,000. | |||
| 1 | 02/28/2001 | ||
| While driving at highway speed consumer noticed steering wheel shaking and vibrating. consumer has contacted dealer. *ak *slc | |||
| 12/02/2000 | |||
| While driving about 5 mph vehicle swerved across center lane, and side swiped oncoming truck. damage was $ 7200. after vehicle was repaired steering wheel was off center, about 45 degrees. dealer then aligned front end. 2 weeks later, wheel went off center oi other direction by 45 degrees. dealer then found one lower ball joint missing. and said there was a recall on that component. consumer did not get recall letter , daler checked vin, and this vehicle was not affected. after repair was done, repair bill stated lower ball joint was loose, not missing. then wheel was making a clicking sound when turning. dealer then replaced clock spring assembly and reset airbag. consumer felt incident was caused by missing ball joint. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 12/03/2007 | 90000 | ||
| Tl*the contact owns a 2001 lincoln ls. while driving approximately 25 mph and proceeding to make a turn, the steering wheel vibrated excessively. the vehicle began to pull to the right without assistance. the driver pulled the vehicle over to the side of the road. the contact made several attempts to maneuver the steering wheel, but was unsuccessful. the vehicle was immediately taken to an independent mechanic for inspection. the technician stated that the failure was contributed to the lower ball joint and lower control arm. the vehicle was not repaired. the vin was excluded from nhtsa campaign id number 003359001 (suspension:front:control arm:lower ball joint). the failure mileage was 90,000 and current mileage was 106,000. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 03/28/2010 | 89300 | ||
| Tl* the contact owns a 2001 lincoln ls. the contact stated while driving at approximately 3 mph and approaching a driveway, the lower ball joints fractured from the vehicle causing the front passengers side tire to collapse outward. the vehicle was towed to an independent mechanic where repairs were made accordingly. the manufacturer advised there were no recalls or complaints pertaining to this issue. the failure mileage was 89,300 and the current mileage was 89,400. | |||
| 01/08/2010 | |||
| Tl*the contact owns a 2001 lincoln ls. while driving 35 mph, the drivers side lower ball joint broke while making a turn and the vehicle began making a squeaking noise. the contact spoke with ford and was advised that his vehicle was not a part any related recalls. the contact stated that his vehicle demonstrated the same traits listed in another recall. the vin was not available. the failure and current mileages were not available. | |||
| 11/05/2009 | 94000 | 1 | |
| Ford issued a recall on the front suspension (recall id # 00v359001 - suspension:front:control arm:lower ball joint) on the 2001 lincoln ls. however, ford recall web site and dealers do not acknowledge the recall. ford is not honoring recalls for all vins even though its the identical vehicle--2001 lincoln ls. our lincoln ls has the same problem described. *tr | |||
| 06/22/2009 | 114000 | 1 | |
| 1. driving down the highway. 2. nut attached to lower front left ball joint became loose causing a fracture in ball joint stud. left front tire came completely detached from vehicle causing extreme high danger while trying to maneuver the vehicle off the highway and avoiding other vehicles. 3. this happened once on left front side, was repaired and now joint on right front is coming loose. recall 00v359001: ball joint stud fractures was put in effect to rectify this issue and was referencing specific vehicles based on vin numbers. our vin number is not included in this recall and should be. this is exactly the issue that we are having. *tr | |||
| 08/25/2009 | 130686 | 1 | 04/14/2002 |
| Tl*the contact owns a 2001 lincoln ls. while driving approximately 5 mph on normal road conditions proceeding to make a left turn. there was a loud sound outside of the vehicle. suddenly the front end of the vehicle collapse and fell to the ground. the front driver side tire turned in at a 78 degree angle. roadside assistance was called to the scene. the vehicle was towed to an independent mechanic for inspection. the technician stated the failure was contributed to a fracture in the ball joint stud. there was a recall under nhtsa campaign id number 00v359001 (suspension;front,control arm; lower ball joint). the contact experienced the identical failure as mentioned in the recall. however, the vin number was excluded from the recall defect. the vehicle was repaired for the failure. the failure and current mileages were 130686 bl updated 09/23/09 *bf upated 09/30/09. *jb | |||
| 08/23/2009 | 140000 | ||
| Tl*the contact owns a 2001 lincoln ls. after making a left turn from a stop sign. the vehicle started to shake and wobble. he pulled the vehicle over and he noticed that the front passenger side wheel was turned in the opposite direction that it should have been. he also noticed that the bolt joints have completely sheered off. he left the vehicle on the side of the road. he found a recall for the same defect ( manufacturer: ford motor company mfr's report date: nov 01, 2000 nhtsa campaign id number: 00v359001 n/a nhtsa action number: n/a component: suspension:front:control arm:lower ball joint ) he contacted the manufacture and they stated that the failure on his vehicle had been repaired bythe previous owner. he states that the failure was not repaired correctly and should be repaired under the recall again. the vehicle is still in the location in which it failed. the current and failure mileage was 140,000. bl | |||
| 12/03/2007 | 90000 | ||
| Tl*the contact owns a 2001 lincoln ls. while driving approximately 25 mph and proceeding to make a turn, the steering wheel vibrated excessively. the vehicle began to pull to the right without assistance. the driver pulled the vehicle over to the side of the road. the contact made several attempts to maneuver the steering wheel, but was unsuccessful. the vehicle was immediately taken to an independent mechanic for inspection. the technician stated that the failure was contributed to the lower ball joint and lower control arm. the vehicle was not repaired. the vin was excluded from nhtsa campaign id number 003359001 (suspension:front:control arm:lower ball joint). the failure mileage was 90,000 and current mileage was 106,000. | |||
| 07/21/2009 | 66700 | 1 | |
| Tl*the contact owns a 2001 lincoln ls. while driving 45 mph, the vehicle began to smoke, a loud noise was heard, and the front passenger side of the vehicle fell to the ground. the vehicle was towed to a repair shop and the mechanic stated that the front lower control arm bolt failed. the manufacturer stated that the vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint); therefore, they would not assist. the contact will have the vehicle repaired. the current and failure mileages were 66,700. updated 08/28/09 *bf updated 08/31/09.*jb | |||
| 07/03/2009 | 100000 | ||
| Tl*the contact owns a 2001 lincoln ls. while making a turn at approximately 5 mph, there was an unexpected loss of power steering ability. the driver experienced extreme difficulty maneuvering the vehicle. the vehicle was pulled over to the side of the road with caution. roadside assistance was called to the scene and the vehicle was towed to an independent mechanic for inspection. the technician stated that the failure was contributed to the lower ball joint. the vin was excluded from nhtsa campaign id number 00v359001 (suspension: front:control arm:lower ball joint), although the failures were identical. the vehicle has not been repaired. the failure and current mileages were 100,000. | |||
| 11/01/2008 | 1 | ||
| Tl*the contact owns a 2001 lincoln ls. while the vehicle was undergoing an oil change, the mechanic stated that the front passenger side ball joints needed to be replaced. the contact discovered nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint) online, but was informed by the manufacturer that his vin was excluded from the recall. the contact would be responsible for the repairs. he believes that the vehicle should be included in the recall. there had been no failure to date. the current mileage was 69,000. updated 03/18/09. *lj updated 03/19/09. *jb | |||
| 11/18/2008 | 73400 | 1 | 03/12/2006 |
| Tl*the contact owns a 2001 lincoln ls. the contact took the vehicle to the repair shop to have the front passenger side lower ball joint replaced. the mechanic informed him of nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint); however, the manufacturer stated that the vin was not included in the recall. the failure mileage was 73,400. updated 12/15/08. *lj updated 12/15/08. *jb | |||
| 03/25/2008 | 110236 | 1 | |
| 2001 lincoln ls has a recall notice #00v359001 for front ball joints not being tightened to spec causing failure. my vehicle vin number does not appear to be listed, however the ball joints failed causing $1800 worth of damage. i know that manufacturers can not determine exactly what cars were effected and what cars were not, so to exclude my vehicle from the repair does not make sense. with just 100,000 miles on a car that has been driven by a couple in the mid 50's the ball joints should not have failed to the point where the sway bar was also damaged. my wife and i could have been seriously injured if i did not fix the rattling noise coming from the front end of the vehicle. *tr | |||
| 03/05/2008 | 87000 | 1 | 06/01/2007 |
| Was driving down the highway, thought i had a blowout on a tire, slowed down and then the lower ball joint separated from the suspension. the car was not able to be driven. and stuck on the highway. a city crew was able to jack up the car, they found that the nut on the ball joint was still on the suspension. they reconnected the ball joint and i was able to drive away. have since replaced the ball joint. it was now bad . you can pull up and down on it. the ball joint separated because the nut back off, there was no damage to any threads and the crew was able to reuse the same nut. *tr | |||
| 04/12/2008 | 117000 | 1 | |
| Ball joints on both sides are defective and need to be replaced. car vibrates at speeds over 50mph, and clunks at lower speeds. entire spindles need to be replaced as ball joint is part of integrated unit. recall 00s39 , 00v359 was issued for this model manufactured in wixom plant from 8/18/1998 through 9/29/2000. this car was manufactured on 11/21/2000 prior to the recall report date of 11/1/2000. the recall should be extended to cover units manufactured after 11/1/2000. *tr | |||
| 03/19/2008 | 130000 | 1 | 02/17/2006 |
| The lower ball joints separated from the controller on the left side of the vehicle. please note the recall was submitted in 2000; during the time frame of when i purchased the vehicle the recall had expired. i have been informed by aaa that, there has been 3 vehicles with the same type of problem. i was fortunate that i was alone and not with my three sons and my new born child, and i was not on the freeway when this accident/incident occur. *tr | |||
| 03/19/2008 | 131000 | 1 | 02/17/2006 |
| Tl*the contact owns a 2001 lincoln ls. while driving 45 mph, the bolt that holds the tire in place detached. the contact heard a loud screeching noise that alerted her to stop the vehicle. when she inspected the vehicle, she noticed that the tire appeared to be improperly attached. the vehicle was towed to a mechanic and he advised her to contact the manufacturer to check for any recalls. the manufacturer stated that her vin was not included. the current mileage was 130,000 and failure mileage was 129,899. updated 04/25/08. *lj recall# 00v359001 the consumer stated the lower ball joint separated from the vehicle. updated | |||
| 05/14/2007 | 90000 | 1 | 04/03/2007 |
| Tl*the contact owns a 2001 lincoln ls. while driving 5 mph, the vehicle felt as if the tires failed. the vehicle part was taken to the dealer and they stated that the screw worked its way free of the lower ball joints, and needs to be replaced. nhtsa campaign id number 00v359001 (suspension:front: control arm:lower ball joint) was referenced. the current and failure mileages were 90,000. updated 04/23/08 *bf the consumer was informed her vehicle was not included in the recall. | |||
| 03/01/2008 | 111000 | 1 | |
| Tl*the contact owns a 2001 lincoln ls. while driving at any speed over uneven pavement, the steering would jerk, vibrate, and become difficult to control. the vehicle made a popping sound when turning in either direction. when backing up, the vehicle made sounds as if something was rotating. the noises increased during acceleration. when the contact would drive over a bump or on rough terrain, the vibrating, rattling, shaking, and noises would intensify. the vehicle has not been inspected by the dealer, but it has been inspected by a mechanic. the mechanic stated that the lower ball joint failed. nhtsa recall number 00v359001 (suspension:front:control arm:lower ball joint) was referenced. the purchase date was unknown. the current mileage was 112,000 and failure mileage was 111,000. | |||
| 07/16/2007 | 72000 | 2 | 12/07/2004 |
| Lower ball joints on lelf side, now its the right side . its sure be on recall. *tr | |||
| 12/29/2007 | 1 | ||
| 2001 lincoln ls with a recall for the lower ball joints. consumer states that he was experiencing this failure but the manufacturer told him it was his problem to solve because his vin was not included in the recall. *kb the consumer stated he lost complete steering control of his vehicle. | |||
| 07/16/2007 | 74567 | 2 | 09/16/2004 |
| Tl*the contact owns a 2001 lincoln ls. while driving approximately 5 mph, the contact heard a loud popping noise coming from the lower ball joints. the dealer replaced the driver side ball joints and the tie rod. several months later, the failure recurred. the dealer stated that her vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint), although she was experiencing a similar failure. the vehicle has not been repaired. the manufacturer did not provide any assistance. the powertrain was unknown. the failure mileage was 74,567 and current mileage was 80,000. updated 3/5/08 *cn the consumer stated went to jones ford and informed her that she does need repair on the vehicle. updated 03/05/08 *tr | |||
| 11/15/2007 | 81000 | 1 | 01/01/2006 |
| Tl*the contact owns a 2001 lincoln ls. the contact stated that the front passenger side lower ball joint fractured. while driving 35 mph, the contact heard a loud noise coming from the vehicle. the dealer performed a diagnostic that confirmed that the lower ball joint had fractured. the dealer stated that the vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). he went to another dealer and the representative did not bother to enter the vin into the system; however, they stated that there was never a recall for the vehicle. the failure mileage was 81,000 and current mileage was 82,000. | |||
| 12/29/2007 | 93841 | 30 | 04/05/2006 |
| Last summer i started having problems with ball joints continuously coming loose on my used 2001 lincoln ls. i went on the internet and discovered that there were over 82300 recalss for this exact problem. i tried to get it fixed but was told the recalls were vin specific. obviously this exact problem coninues to reoccur on my car and i have to continuously retighten the ball joints myself. on 12-29-07 i was traveling down the interstate at 70 mph when the ball joints completely split in half causing me to loose control of the car, spun me and 3 riders around in the road and landed us in the median. but for the grace of god no one was injured or worse yet killed. i contacted ford human relations and explained the problem an mentioned the recalls but was very rudely told that it was up to the customer to make the repairs. i don't understand what the problem is when there is a recall on this make and model of car and this has reportedly been a continuous recurring problem for me. ford does not appear to care. meantime the car sits, and will be sitting until this gets resolved satisfactorily and ford stands behind it. *cn | |||
| 10/27/2007 | 60000 | 10 | 02/01/2006 |
| Tl*the contact owns a 2001 lincoln ls. while driving between 5-60 mph, the steering wheel shook. the dealer stated that the lower ball joint needed to be replaced, but did not specify the reason. the manufacturer stated that the vin was not included in nhtsa campaign id number 00v359001 (suspension:front:control arm:lower ball joint). the failure mileage was 60,000 and current mileage was 71,000. | |||
| 09/10/2007 | 106000 | 1 | 04/01/2004 |
| Tl*the contact's daughter owns a 2001 lincoln ls. while driving 60 mph, the vehicle veered from left to right. the tire shop stated that the nuts loosened, which reduced the ability to control the vehicle. the upper and lower control arms and ball joints were replaced. the manufacturer stated that his vin was not included in nhtsa campaign id number 00v359001 (suspension: front: control arm: lower ball joint). the current and failure mileages were 106,000. | |||
| 08/17/2007 | 135622 | 1 | 11/01/2006 |
| Tl*the contact owns a 2001 lincoln ls. while driving between 10-20 mph on an off ramp, the stud of the ball joints separated from the vehicle and caused the lower ball joints to fall to the ground. the vehicle was towed to a repair shop, but was not repaired. the cost to replace the lower ball joints is $360 for each side of the vehicle. the vehicle is currently at the contact's residence. the purchase date was unknown. the failure mileage 135622 updated 01/07/08. *lj updated 12/12/07 | |||
| 08/09/2007 | 104000 | 1 | |
| Tl*the contact owns a 2001 lincoln ls. while driving 30 mph, the screw dislodged from the lower ball joint. the vehicle collapsed and the tire detached from the vehicle. the vehicle was towed to the dealer. recall number 00v359001 (suspension: front: control arm:lower ball joint) was found. the purchase date was unknown. the current and failure mileages were 104,000. | |||
| 08/05/2007 | 76188 | 1 | 06/26/2007 |
| Tl*the contact owns a 2001 lincoln ls. while driving 45 mph, the driver side front wheel fell on its side without warning. the contact was able to pull to the side of the road. the vehicle was towed to a service shop where it was determined that the ball joint bolts sheered off. recall number 00v359001 (suspension:front:control arm:lower ball joint) was found, but the vehicle is not included. the vehicle has not been repaired. the current and failure mileages were 76,188. the consumer stated the repair was performed on 08/08/07 and provided the repair invoices. the dealer stated the air bag light was on . updated 08/22/07 *tr | |||
| 04/17/2006 | 100000 | 1 | 08/01/2005 |
| Tl*the contact owns a 2001 lincoln ls. while driving 50 mph, the contact heard a loud scraping noise coming from the driver side front tire. he felt the vehicle shift and fall to the ground. he also noticed pieces of metal on the ground. prior to this failure, the dealer stated that the vehicle needed new ball joints. however, the dealer has not inspected the vehicle since that time. recall # 00v359001 (suspension:front:control arm:lower ball joint) was found. the manufacturer stated that the vehicle was not included in the recall. the current and failure mileages were 100,000. | |||
| 02/06/2007 | 64600 | 8 | 06/29/2006 |
| Tl*- the contact owns a 2001 lincoln ls. the safety recall was 00v359001concerning lower ball joints. ford told the contact that the recall didn't exist. he was also advised that on the recall the number should have an s instead of the letter v. the vehicle was making a metal on metal grinding sound when the contact made a turn. this failure occurred when the vehicle wasn't moving, and the steering wheel was turned from left to right. speed and weather were not factors in the failure. the service technician stated that the lower ball joints were loose , causing the vehicle to make the grinding sound, and advised him to replace the entire unit. the current and failure mileage was 64,600. the grinding has been heard on 8 occasions.*ak | |||
| 01/31/2007 | 76000 | 1 | 03/08/2004 |
| Tl* - the contact owns a 2001 lincoln lx. the contact complaiined about safety recall 00v359001 concerning lower ball joint. the contact has been told that the safety recall did not apply to this vehicle due to the vin. the vehicle currently had a broken ball joint. the contact would like to have the vehicle repaired under the safety recall. *ak | |||
| 12/21/2006 | 1 | 03/16/2006 | |
| Tl* - the contact stated that while driving tire came off of her 2001 lincoln ls. the contact called her insurance company and informed them of what happened. the insurance denied her claim because the car was part of a recall. when she contacted ford motor co. about this failure, they informed her that her car was not covered by the recall. *jb | |||
| 01/06/2007 | 99500 | 2 | |
| Tl* - the contact owns a 2001 lincoln ls. while driving at approximately 2 mph the wheel caved in. the car was towed to the dealer and repaired. the mechanic state the failure was due to the lower ball joints, and provided the contact with a copy of recall #00v359001. the contact called ford, who stated the recall was not related to this vehicle. the contact felt ford wasn't accepting responsibility for the incident. the contact will further investigate, and was concerned about the safety risk involved as the incident could have been devastating if it had occurred while driving at at a much faster speed.*ak updated 03/30/07. *jb | |||
| 12/09/2006 | 95000 | 3 | 09/01/2003 |
| 2001 lincoln ls v8...loose ball joints causing major driving problems. first complaint in nov. when the car appeared to be driving on ice...i couldn't control the steering. when took to get checked out, rep stated right front wheel was about to fall off. found it to be a loose ball joint. tightened, and then 2 weeks later, the problem was back...worse...this time, both right and left ball joints were tightened, and this lasted til i drove the car home. said they needed to be replaced. a big expense on my part...not to mention the replacement of brakes, rotors, and tires. at this point, i have very little confidence in driving my children in this car. *nm | |||
| 12/12/2006 | 1 | ||
| Car pulls and weaves. took car to an independent shop. they indicated right lower ball joint/control arm broken. ruined front tires ($177 each - less than 2000 miles on them). found nhtsa recall info. talked to local dealer and ford corporate. both assert that my vin is not part of recall 00v359001. i'm paying independent shop to repair (and keeping old parts and receipts in the event lincoln confess to their problem.) *jb | |||
| 10/01/2006 | 97000 | 1 | 12/01/2005 |
| Dt*: the contact stated the vehicle's front lower ball joints were defective. every time the vehicle hits a bump there was a popping sound. the non service dealer expressed the wheels could fall off. the vehicle was not included in the lower ball joint recall #00v359001 due to the vin. | |||
| 10/10/2006 | 59000 | 1 | 04/01/2004 |
| Dt*: the contact stated the vehicle's steering made sounds from underneath the vehicle. a non-service dealer confirmed the lower ball joints and control arm needed to be replaced. the contact notified a service dealer, who determined the vehicle was not included in recall #00v359001 regarding suspension:front:control arm:lower ball joint due to the vin. | |||
| 09/15/2006 | 76400 | 2 | 03/24/2006 |
| Lower ball joint failure. i believe my left ball joint has worn out due to inadequate torque of the lower ball stud-attaching nuts. i contacted my local dealership and was told they would replace the ball joint, but not under safety recall 00s39. *nm | |||
| 07/09/2006 | 70000 | 1 | |
| Dt*: the contact stated that while driving at 10mph, the bolt on the lower ball joint sheared off, causing a loss of control of the vehicle. the front left tire hit the fender, and also damaged the door. the incident was reported to the police, however there was no official report filed. the vehicle was taken to a service dealer, where the dealer could not determine the cause of the problem. | |||
| 05/05/2006 | 95000 | 1 | 06/01/2004 |
| I was traveling at 70 mph when my front lower ball joint came apart tearing my cars fender off and ruining my tire and wheel . i could have been killed. *jb | |||
| 04/24/2006 | 65000 | 1 | 07/02/2005 |
| Took car to shop thinking i had an alignment issue, the issue is the lower ball joint nut was almost off and caused much damage to my vehicle, dented rim, alignment, hole in splash shield, wore the rotor, etc. *nm | |||
| 03/30/2006 | 61000 | 1 | 01/04/2004 |
| Dt*: the contact stated while driving at various speed the front end of the vehicle shakes and vibrates. there is a nhtsa recall, # 00v359001, regarding the front control arm: lower ball joint. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. | |||
| 01/23/2006 | 75000 | 1 | 01/01/2005 |
| Dt*: the contact stated after driving over a bump, the vehicle has been hard to control. there is a nhtsa recall, # 00v359001, regarding the lower ball joint. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. | |||
| 11/11/2005 | 3113 | 2 | |
| The lincoln ls was purchased july 1, 2001. first incident happened in sept. 2005. we were traveling back from colorado when we noticed that the car was floating. we made it back to arizona and took the car to our service company. they found that the under-torque condition loosened the lower ball joint lock nut. they tightened and repaired. at that time we extensive wear on our new front tires that had less than 12000 miles on them. on nov. 11, 2005 i was driving, the lower left ball joint completely severed from the car making the wheel turned to a horizontal position (sideways) denting the left fender and the car dragged to a stop. we then found out that there had been a recall on the this particular model produced at the wixom assembly plant because of the problems i listed. we have a total bill of $1,421.69 to fix this problem, also the purchase of two tires with less than 12000 miles. the damage to the tires was caused by the floating and the lack of steering control. we, however, did not get a recall letter because the window for recalls had closed, but the problems we experienced are identical to the recall letter. we have contacted the lincoln and they say that there is nothing they can do at their level and they suggested we contact you and the ford motor compny which i did. all to no avail. *jb | |||
| 11/24/2005 | 81000 | 2 | 05/01/2005 |
| Dt: the contact states there is nhtsa recall campaign 00v359001 concerning the lower ball joint. this vehicle has the same problems as indicated in the recall, but nit is not included in the recall due to vin. there has been a temporary repair made at the contact's expense. *ak | |||
| 11/01/2005 | 88000 | 100 | 09/01/2005 |
| Dt: the contact states there is nhtsa recall campaign 00v359001 concerning the front suspension:control arm: lower ball joint. this vehicle has the same problems as indicated in the recall, but it is not included in the recall due to vin. *ak updated 01/04/06. *jb | |||
| 11/17/2005 | 58000 | 2 | 06/06/2003 |
| Lincoln issued a recall on some (80,000) 2001 lincoln ls vehicles, for the lower ball joint assembly that if not tightened to specifications it could possibly cause a crash. my vehicle a 2001 lincoln ls was not part of this recall issued. two mechanic's from neil lincoln dealership service dept. & another mechanic both told me that this is the same problem that was issued under a recall from lincoln for the 2001 ls. after contacting ford/lincoln & reporting the problem they told they could not look into possibly issuing another recall or changing to include any additional vehicles. i am hoping that possibly you can help me! thank you! *jb | |||
| 09/15/2005 | 89900 | 1 | 11/25/2003 |
| Driving to drango colorado when the car started to weave from side to side of the road. took the car to aspen auto doctor auto repair shop, was told that my the ball joint had came loose from the control arm. *nm | |||
| 09/26/2005 | 1 | 11/17/2002 | |
| 2001 lincoln ls has bad ball joints and found out there has been a recall on certain vin #s but they say not mine. *nm | |||
| 08/03/2005 | 1 | 07/30/2004 | |
| Asked the lincoln dealership to check the rotors because when the brakes are pressed there is a pulling back on the car. they diagnosed it to be a defect in the front suspension lower ball joints. i saw that the same model/year had a recall on the front suspension lower ball joints and feel that there must be the same problem in my vehicle (website found recall on - http://auto-recalls.justia.com) they also found that the airbag modules were not working properly. for a car so young in mileage and not used so often there should not be such big problems with it.*jb | |||
| 01/26/2005 | 1 | ||
| Nhtsa recall campaign 00v359000; ford issued a front lower ball joint recall. this vehicle was not included in the recall due to vin, but had the lower ball joints making a clicking noise, and was informed by a mechanic that the wheels could fall off. *ak | |||
| 09/20/2004 | 2 | ||
| While driving 30 mph consumer heard a loud squeaking noise coming from the front. vehicle vibrated uncontrollably. it was taken to a body shop for inspection, and mechanic determined that both frontal lower ball joints needed to be replaced. *ak | |||
| 11/01/2004 | 2 | 06/03/2004 | |
| 1) nhtsa campaign id number 00v359001, i purchased a 2001 lincoln ls in june of this yr 2004. a month after purchasing this vehicle where the mileage was over waranty, i suffered steering issues that was unsafe for driving the vehicle pulling erratically ect. i took the car to holman lincoln mercury of pompano fl, where they diagnosed my problem being the suspension front lower control arm and ball joint needed to be replaced. i payed for the repair not knowing that there was a recall on this part in the past. now just 3 days ago i noticed that my steering was getting loose once again and had a mechanic diagnose the problem. turns out to be the exact same problem, but instead of it being on the left side it has now occured on the right side. i went home to investigate this issue with the internet and found out that there was a recall on my car with this issue. the car was brought in by prior owner and was relased fixed supposidly. it was said that the vehicles nuts where re tightned. now that i own the vehicle this defect has cost be over 1000 dollars in damages, and i would like a refund due to it being a manufacturer defect. holman lincoln mercury of pompano will not do so, so now i am filing this complaint.*ak | |||
| 10/12/2004 | 1 | ||
| While driving, a loud noise was heard coming from the front. the driver was able to drive it to the dealer for inspection. the mechanic informed the driver that the front lower ball joints needed replacement. please fill in additional information. *jb | |||
| 04/27/2004 | 57000 | 3 | |
| Lower ball joint wore out prematurely. a recall was issued. however, this vehicle was not included in the recall due to vin. *ak | |||
| 07/28/2003 | 1 | 03/11/2003 | |
| : suspension:front:control arm:lower ball joint. i took my car into velde lincoln mercury in peoria, ill. 7/11/03 and told them that my car was fish tailing in the front. they told me i needed new tires, they did not tell me that anything else was wrong with the car.i was getting new tires and the place where i put the tires on told me that the lower ball joint was loose. they tightened it up, i had an appointment in two days with lincoln in springfield, ill. to get it looked at. the next night the ball joint broke while i was going 50 miles an hour. i reinjured my back.*ak | |||
| 12/02/2000 | 1 | 11/28/2000 | |
| While driving, vehicle drifted across center lane sideswiping a truck and another vehicle, recall 00v359001 states lower ball joints may loosen and cause an accident, however consumer's vin. was not included but on invoice it states that lower ball joint was missing, consumer was issued a ticket for accident, however possible cause could be recall related, prior to accident consumer felt that something was wrong with the steering, after the accident many problems have occurred: loose connection at bulb for gear shift, automatic seat belt, mirror, and steering wheel settings intermittently fail while using the remote, automatic sensor failure, moisture sensitive wiper did not work, and reverse light bulb failed. *slc | |||
| 01/01/2001 | 2 | ||
| Vehicle had electrical problems, gearshift panel lights went out/ back up light were not working. *ak consumer was involved in an accident, while driving the vehicle drifted across the center lane and sideswiped 2 vehicles, there were no injuries, however there was property damage, consumer feels this is related to recall 00v359001, prior to the accident, consumer had alignment issues with vehicle and had the lower ball joint replaced. clock spring was replaced and dealer had to reposition a dropped air bag. *slc | |||
| 12/02/2000 | |||
| While driving about 5 mph vehicle swerved across center lane, and side swiped oncoming truck. damage was $ 7200. after vehicle was repaired steering wheel was off center, about 45 degrees. dealer then aligned front end. 2 weeks later, wheel went off center oi other direction by 45 degrees. dealer then found one lower ball joint missing. and said there was a recall on that component. consumer did not get recall letter , daler checked vin, and this vehicle was not affected. after repair was done, repair bill stated lower ball joint was loose, not missing. then wheel was making a clicking sound when turning. dealer then replaced clock spring assembly and reset airbag. consumer felt incident was caused by missing ball joint. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 09/10/2007 | 106000 | 1 | 04/01/2004 |
| Tl*the contact's daughter owns a 2001 lincoln ls. while driving 60 mph, the vehicle veered from left to right. the tire shop stated that the nuts loosened, which reduced the ability to control the vehicle. the upper and lower control arms and ball joints were replaced. the manufacturer stated that his vin was not included in nhtsa campaign id number 00v359001 (suspension: front: control arm: lower ball joint). the current and failure mileages were 106,000. | |||
| 06/15/2003 | 1 | ||
| Consumer states that upper ball joint is wearing prematurely.*ak | |||
| 07/28/2003 | 1 | 03/11/2003 | |
| : suspension:front:control arm:lower ball joint. i took my car into velde lincoln mercury in peoria, ill. 7/11/03 and told them that my car was fish tailing in the front. they told me i needed new tires, they did not tell me that anything else was wrong with the car.i was getting new tires and the place where i put the tires on told me that the lower ball joint was loose. they tightened it up, i had an appointment in two days with lincoln in springfield, ill. to get it looked at. the next night the ball joint broke while i was going 50 miles an hour. i reinjured my back.*ak | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 07/16/2007 | 90000 | 3 | 01/01/2003 |
| Tl*the contact owns a 2001 lincoln ls. the contact stated that the throttle body assembly, which leads from the accelerator to the motor, completely fell apart. as a result, the vehicle shut off and the accelerator pedal went all the way to the floor. she was able to coast to the side of the road. she took the vehicle to the dealer and they stated that in order to repair the component, the entire unit needed to be replaced. a police report was filed. in addition the contact heard the sound of glass cracking when attempting to roll up the window. she stated that the window fell down into the door panel. the dealer stated that nothing could be done because it was not under warranty. as a result, the replacer unit of the automatic windows unit was replaced. the contact also stated that the coil that leads to the transmission needed to be replaced, however, the warranty was expired. the current mileage is 110,000 and failure mileage was 90,000. | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 02/25/2009 | 65000 | 1 | 11/08/2008 |
| Tl*the contact owns a 2001 lincoln ls. whenever the contact drove the vehicle and began to decelerate, the front end of the vehicle pulled to the left which was followed by a grinding sound. the vehicle was taken to a local mechanic where the contact was informed that the front wheel hub/axle bearing and hub assembly needed to be replaced. there were no prior warnings. the current and failure mileages were 65000. updated 5/12/10 *cn the left window regulator was replaced. updated 05/14/10. | |||
| SUSPENSION - REAR | |||
| 07/15/2009 | 76000 | ||
| Tl*the contact owns a 2001 lincoln ls. while driving 20 mph, the contact heard a screeching noise coming from the rear of the vehicle. upon further inspection, he noticed that the rear driver's side wheel subframe was rusted, which caused the lower control arm to fail. the vehicle was towed and the tow driver observed that the opposite rear frame also failed. the vehicle was towed to the dealer and they stated that the subframe was rusted out. the vehicle has not been repaired. the contact would not provide compensation because the warranty was expired. the failure mileage was 76,000. | |||
| 11/15/2006 | 71000 | 10 | 08/10/2006 |
| Loud warbling noise coming from back end of vehicle. dealer changed rear differential housing which fixed some of the problems but also had to replace both rear wheel bearings. total cost $3,000 for a vehicle with only 71,000 miles on it. how is it possible that a properly designed and built vehicle can require such a substantial fix after so few miles? i maintain that the design is flawed, forcing the bearings to sit not square on the wheels and the gears to grind in the differential. this is a design problem that ford should fix. *nm | |||