Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
1538711/01/2001630405Some vehicles may exhibit a condition of dual automatic temperature control (datc) operating at full heat in all modes, and/or no temperature control from side to side. *tt04/17/2002
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
0418912/13/20040424510014062Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt04/27/2005
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
04151408/09/20040418910011159Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt01/04/2005
03150107/12/20040413710009321Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt09/23/2004
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
0115608/06/2001623944Some vehicles may exhibit heater core leaks. *slc10/31/2001
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
027304/15/2002636007On vehicles built through 1/22/2002, the rear door power window regulator may become inoperative, leaving the customer unable to raise or lower the rear window glass. *tt11/04/2002
011201/22/2001618065On some vehicles, the rear door power window regulator may become inoperative, leaving the customer unable to raise or lower the rar window glass. *tt04/03/2001
1451112/01/2000616844Some vehicles may exhibit rear power window regulator malfunction that may prevent the window from being closed. *tt03/13/2001
VISIBILITY - WINDSHIELD WIPER/WASHER
024403/04/2002636063Rain sense wiper system information - diagnostic aid - service tips. *tt11/04/2002
1534910/01/2001630176Some vehcles may exhibit auto wipers that are inoperative or have erratic operation. *tt04/15/2002
1512908/01/2001624645Some vehicles may exhibit inoperative auto or rain sensitive wipers. *slc11/08/2001
1504807/01/2001621045Exhibiting erratic operation of the rain sensitive wiper system. *tt09/06/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - GLASS, SIDE/REAR
07/16/200790000301/01/2003
 Tl*the contact owns a 2001 lincoln ls. the contact stated that the throttle body assembly, which leads from the accelerator to the motor, completely fell apart. as a result, the vehicle shut off and the accelerator pedal went all the way to the floor. she was able to coast to the side of the road. she took the vehicle to the dealer and they stated that in order to repair the component, the entire unit needed to be replaced. a police report was filed. in addition the contact heard the sound of glass cracking when attempting to roll up the window. she stated that the window fell down into the door panel. the dealer stated that nothing could be done because it was not under warranty. as a result, the replacer unit of the automatic windows unit was replaced. the contact also stated that the coil that leads to the transmission needed to be replaced, however, the warranty was expired. the current mileage is 110,000 and failure mileage was 90,000.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
02/25/200965000111/08/2008
 Tl*the contact owns a 2001 lincoln ls. whenever the contact drove the vehicle and began to decelerate, the front end of the vehicle pulled to the left which was followed by a grinding sound. the vehicle was taken to a local mechanic where the contact was informed that the front wheel hub/axle bearing and hub assembly needed to be replaced. there were no prior warnings. the current and failure mileages were 65000. updated 5/12/10 *cn the left window regulator was replaced. updated 05/14/10.
09/18/200685000202/13/2003
 I replaced the right rear window regulator in september 2004. today the left rear window regular went out. i transport my kids in this car and the window does not work. i just got the vehicle out of the shop two weeks ago. i can not afford to continue to repair this faulty vehicle. i finally made the decision to purchase an american made vehicle. can you please issue a recall on the window regulators before my children or others get injured. i will be taking the vehicle to the dealer to pay approximately $400.00. thank you for your time in dealing with this matter. *jb
05/24/200649000302/26/2005
 In august of 2005, the warranty on my car was going to expire. i took the lincoln ls to the dealership to have them check the car over. i told them that 2 of my windows were making strange noises. when i would lower or roll up the windows it made a clicking sound and the windows kind of slammed shut. the very next week, my drivers side window fell down into the door and it wouldn't work! it made this horrible grating sound like the window had broken inside the door. i took the car to the dealership, where is cost me almost 400 dollars to get the window repaired and the service manager told me there had been many problems with the windows on the lincoln ls's. i now have two more windows making that same clicking noise and slamming shut when i use the window, so basically, i am unable to use the windows in my car because i can't fork out 800 dollars to get the windows fixed. the front side passenger window has started falling down 1/2 to inch even when no one is using the window. this is a huge problem and a safety issue. if i were in a wreck, i have no assurance that the windows would work properly if i were trapped in my car. its a safety issue in rainy weather, it is difficult to concentrate on driving when the window comes down and rain is pouring into the car. i have leather seats and rain would mess up my seats. it is also a safety issue during the summer and hot weather- suffocation could occur if i were trapped in the car! i have read literally 100's of complaints about this issue with the windows on the lincoln ls's. this is supposedly a luxury car- shouldn't lincoln be required to fix this problem once and for all so people can feel safe and use their car for the purpose it was bought instead of having to keep in it the shop every 2 or 3 months? *nm
03/27/200680000109/01/2004
 Dt*: the contact stated all four windows fall down. the front driver and passenger side window motors and frames have been replaced. the windows continues to fail. also, the rear windows have the same problem. although there have been repairs, the contact is unaware of the repairs made to the windows.
09/12/200530000512/12/2001
 Window regulator failure. all regulators on vehicle have been replaced at least once over the last 3 years, and now one of those replaced previously is in need of replacement again. failure renders window completely inoperative. additionally, the front headlamps continue to build up moisture/condensation in them. these item have been replaced at least twice in the last 3 years and are in need of replace yet again. *nm
06/25/2004308/01/2001
 I own a 2001 lincoln ls. in the three years i have owned the vehicle, the rear power window has burned out three times, most recently today. this is obviously a faulty part of the vehicle. admittingly, the dealership stated that several vehicles had experienced the same, however no recall has been issued. the first incident during the first year of ownership was under waranty. the second occurence was split in cost this past august and now they are advising that they refuse to repar, despite the fact that it is the same equipment. they stated that i have exceeded the 12 months/12,00 miles. what can i do? *ak
05/12/2004301/17/2004
 I got my car in jan. of 2004, since then the dealership has seen it more than i have. the airbag light keeps coming on, window regulators keep going out, windows keep geting off track and making awful noises, windows slam shut, and the brakes are squealing but the dealship can never find the problem and when they do 'fix' these problems, a few weeks later they are broke again. i cant keep taking off work for this and the dealer i bought it from wont help me, and because it is a used car, there are no lemon laws. what can i do? help!!! *ak
04/07/2004108/01/2001
 Visibility:power window devices and controls i have had the rear passenger window regulator replaced twice and the front passenger window regulator once. the first rear window by ford while under warranty,the second rear window at 60,000 miles and the front passenger regulator window at 70,000 miles.*ak
07/19/2002208/01/2001
 Both rear window regulators failed. the replacement window regulator on the rear left failed and resulted in a shattered window which then damaged the door paint. shoddy repair work then led to further problems with the paint and finish. the faulty window regulators appear to be a chronic problem, since i know of another ls owner with the same chronic problem. this problem at the wrong time or place can result in serious safety and security issues. does not give one a good feeling about when this could happen again. the fix applied does not appear to be any better thatn the original equipment that failed. ford needs to develop a solid fix for this luxury vehicle with windows that do not operate properly.*ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
07/02/200107/01/2001
 Driver's side rear view mirror shimmies and shakes over bumps but the passenger side does not. rear view mirror does the same and is very distracting. i am being told this is a normal occurrence with this car, and i have owned lincoln continentals since 1984 and none have done this ,and also i have a ford explorer which does not do this on the same roads.*ak
VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR
10/06/2003300003
 Intermittently windshield wipers stopped working. dealer replaced the windshield wiper motor. also, the new motor malfunctioned. manufacturer was informed of the problem. *ak
VISIBILITY - WINDSHIELD
02/17/2003808/11/2000
 While driving the head lights went out without warning. *nlm the seat belts would bind and did not retract, the windshield cracked (across) due to stress and was replaced, the vehicle lock system was replaced twice, the front headlamp was replaced twice due to condensation, and the windshield wiper system failed and was replaced as well. *scc *jb
VISIBILITY - WINDSHIELD WIPER/WASHER
12/27/200454000111/09/2000
 While driving in a rainstorm the windshield wipers failed without warning. as a result the drivers vision was impaired. the cause had not been determined. please provide additional information. the consumer had to pay for the repair. *tc
02/17/2003808/11/2000
 While driving the head lights went out without warning. *nlm the seat belts would bind and did not retract, the windshield cracked (across) due to stress and was replaced, the vehicle lock system was replaced twice, the front headlamp was replaced twice due to condensation, and the windshield wiper system failed and was replaced as well. *scc *jb
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
02/15/2003
 The windshield wipers failed while the vehicle was being driven in the rain. *nlm