Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 01/26/2013 | 127000 | 1 | |
| Vehicle was coming to a complete stop at a traffic light. while decelerating from approximately 20-30 mph, the car suddenly surged forward with foot completely on the brake pedal. car had decelerated to approximately 5 mph when it suddenly accelerated. driver swerved to avoid the car stopped in front, but vehicle struck the other car in the rear. *tr | |||
| 01/26/2013 | 127000 | ||
| Vehicle was coming to a complete stop at a traffic light. while decelerating from approximately 20-30 mph, the car suddenly surged forward with foot completely on the brake pedal. car had decelerated to approximately 5 mph when it suddenly accelerated. driver swerved to avoid the car stopped in front, but vehicle struck the other car in the rear. | |||
| 09/10/2009 | 90000 | ||
| Tl* the contact owns a 2002 lincoln ls. while driving approximately 65 mph on normal road conditions the vehicle accelerated without intention, and then down-shifted. the driver was able to gain control and continue operation with caution. the vehicle was taken to an authorized dealer for inspection. the technician stated the failure was contributed to the lower control arms and ball joints. the vehicle was being repaired for the malfunction. the failure and current mileages were 90,000. | |||
| 07/02/2003 | 1 | ||
| While traveling on the highway and without prior warning vehicle suddenly accelerated.*ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 09/26/2007 | 81005 | 4 | 02/23/2004 |
| Tl*the contact owns a 2002 lincoln ls. while applying pressure to the brakes, the accelerator pedal stuck to the floor. as a result, the vehicle involuntarily accelerated and crashed into a fence. a police report was filed. immediately after the vehicle was repaired, the cruise control stopped working properly and the horn was inoperative. the vehicle was inspected, but the contact could not recall the components that needed to be replaced. the contact also did not remember the cause of the failure. the manufacturer stated that there were no recalls; therefore, they could not assist. the failure mileage was 81,005 and current mileage was 84,000. | |||
| 01/12/2006 | 19000 | 1 | 11/12/2002 |
| Dt*: the contact stated while applying brake pressure, the accelerator pedal was also pushed which caused the vehicle to lurch forward and strike another vehicle from behind at 45mph. although there was a crash, no one was injured. the vehicle sustained minor damage. the police were on the scene and a report was taken. the vehicle was towed to the local dealer. the dealer determined the placement of the brake and accelerator pedals were accurate and suggested the crash was not due to any defect. the dealer could not duplicate the problem, no repairs were made concerning the brake and accelerator pedals. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 09/26/2007 | 81005 | 4 | 02/23/2004 |
| Tl*the contact owns a 2002 lincoln ls. while applying pressure to the brakes, the accelerator pedal stuck to the floor. as a result, the vehicle involuntarily accelerated and crashed into a fence. a police report was filed. immediately after the vehicle was repaired, the cruise control stopped working properly and the horn was inoperative. the vehicle was inspected, but the contact could not recall the components that needed to be replaced. the contact also did not remember the cause of the failure. the manufacturer stated that there were no recalls; therefore, they could not assist. the failure mileage was 81,005 and current mileage was 84,000. | |||
| 01/01/1901 | 1 | ||
| Customer is looking for trends on air bags sensors, problems with the cruise control working properly and the factory sun roof cables being stripped. *cc *nm | |||
| 09/16/2002 | 1808 | 4 | 07/31/2002 |
| 2002 lincoln ls exhibiting recurring brake system defects.*mr briefly, the warning lights for the brake system, anti-lock system and the advanced trac system illuminated under normal driving, which was followed by a hard brake with a severe pull to the side. the dealer found faulty ground wire caused a loss of battery voltage to the abs module, however the problem recurred while driving, the warning lights illuminated on the dash board, the vehicle made a hard turn to the right and a hard braking force was applied, the consumer had great difficulty trying to keep the vehicle under control, minutes later the engine shut off by itself and then restarted by itself, the dealer replaced numerous parts, but the problem recurred. also the cruise control failed to activate during normal highway driving. *jb | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| 11/01/2005 | 31700 | 1 | 10/10/2002 |
| My wife was stopped at a stop light and started to move up in traffic to close a gap between her and vehicle in front of her when the 2002 lincoln ls suddenly surged forward hitting the vehicle in front of her. brakes were applied but the vehicle continued to surge forward. she finally stopped the vehicle and then put the vehicle in reverse to back away from the vehicle in front of her. with her foot on the brake, the vehicle surged in reverse and hit the vehicle behind her. the vehicle sustained damage in both front and rear. vehicle was taken to lincoln dealership where they stated that the vehicles computer systems did not show a code. ford motor company was contacted by the vehicles owner. *jb | |||