Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
1754102/01/200410008112Front seatback trim panel j-hook failure in high ambient temperatures. *mj07/22/2004
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
04040201/01/200404181610013114Climate controlled seats turning off shortly after initialization - diagnostic trouble codes b2729, b2730, b2731. *tt04/08/2005
0313303/08/2004044210003728One or both climate controlled seats turning off shortly after initialization with diagnostic trouble code b2729 (cushion over-temp detected) present in the climate controlled seat module (ccsm). diagnostic trouble code b2731 (differential10/29/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
06/30/2008230001
 Clips holding the seat back in place on the passenger side front seat failed, resulting in the entire seat back coming loose and falling backward. the vehicle was unoccupied during the failure, however if the vehicle was occupied, the large plastic seat back could have caused injury, especially if this failure occurred during an accident or if a young child was riding in the rear seat. prior to the failure, no passengers had been riding in the rear seat for over 6 months, so it is unlikely that someone manipulating the seat back was the cause of the incident. additionally, approximately one year prior to this, the seat back on the driver's side front seat failed in the same manner, under the same conditions. the only solution is replacement of the seat back, as the broken retaining clips are integral to the plastic molding. a dealer search of existing tsbs and of ford's oasis system yielded no similar reports, however a search of the internet results in multiple accounts of seats on the 2003 lincoln ls failing in a similar way. there seems to be sufficient evidence to request that ford review service records to determine if this part is failing at an abnormally high rate. *nm *tr
06/05/2008240001
 Clips holding the seat back in place on the passenger side front seat failed, resulting in the entire seat back coming loose and falling into the rear seat. the vehicle was unoccupied during the failure, however if the vehicle was occupied, the large plastic seat back could have caused injury, especially if this failure occurred during an accident or if a young child was riding in the rear seat. prior to the failure, no passengers had been riding in the rear seat for over 6 months, so it is unlikely that someone manipulating the seat back was the cause of the incident. additionally, approximately one year prior to this, the seat back on the driver's side front seat failed in the same manner, under the same conditions. the only solution is replacement of the seat back, as the broken retaining clips are integral to the plastic molding. a dealer search of existing tsbs and of ford's oasis system yielded no similar reports, however a search of the internet results in multiple accounts of seats on the 2003 lincoln ls failing in a similar way. there seems to be sufficient evidence to request that ford review service records to determine if this part is failing at an abnormally high rate. *nm i copied this complaint from mycarstats.com but this safety hazard has happened to both of my front seats. *tr
12/19/20073900035
 Car has consistently just shut off while driving (roughly 30 times in the last year). been into the dealer no less than 10 times. had thousands of dollars of valve covers, coils, plugs gaskets, windshield wiper components replaced. no change. car will still die whenever it feels like it. lincoln/ford could care less, and the dealer and field engineers seem tired of seeing my car. constant movement of brake pedal in rhythm with windshield wipers. dealer has tried to fix numerous times and the problem is worse now then when they started. front brake pads rattle. dealer says it is a known issue and i should just deal with it. front seat backs fall down. dealer and ford blame my kids being in car seats. never had a problem before they took seats apart to replace faulty seat heater. the transmission is awful. been reprogrammed 3 times and new servos installed. still does not shift smoothly, and very erratic. shifts when it shouldn't and does not shift when it should. car stalled and activated the alarm horn honking, lights blinking in the middle of an intersection. car restarted. next day car had dead battery and would not start. could not even jump it as there was no power to open trunk and lock cylinder was frozen due to lack of use. batery in trunk!! wheels had to be balanced 3 times then force balanced to remove excessive vibration. all at my expense had leaky reverse light replaced by dealer now have some piece of a fastener floating around inside the deck lid rattling. clips for e brake are always broken and apparently 180 bucks to fix.
07/19/200629845203/15/2003
 Clips holding the seat back in place on the passenger side front seat failed, resulting in the entire seat back coming loose and falling into the rear seat. the vehicle was unoccupied during the failure, however if the vehicle was occupied, the large plastic seat back could have caused injury, especially if this failure occurred during an accident or if a young child was riding in the rear seat. prior to the failure, no passengers had been riding in the rear seat for over 6 months, so it is unlikely that someone manipulating the seat back was the cause of the incident. additionally, approximately one year prior to this, the seat back on the driver's side front seat failed in the same manner, under the same conditions. the only solution is replacement of the seat back, as the broken retaining clips are integral to the plastic molding. a dealer search of existing tsbs and of ford's oasis system yielded no similar reports, however a search of the internet results in multiple accounts of seats on the 2003 lincoln ls failing in a similar way. there seems to be sufficient evidence to request that ford review service records to determine if this part is failing at an abnormally high rate. *nm
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
05/24/2005106/01/2003
 Dt: the consumer feels that the head restraints on the car are too large and as a result they obstruct the consumer's vision. ak *nm
06/26/2004107/30/2003
 Headrest are too large. *jb