Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
0115608/06/2001623944Some vehicles may exhibit heater core leaks. *slc10/31/2001
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
1178008/01/1998615280Some vehicles may exhibit a concern where the reverse-down feature of the exterior mirrors may appear to be inoperative at times. *tt01/10/2001
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
466308/01/1998615199Some vehicles may exhibit a concern where the reverse-down feature of the exterior mirrors may appear to be inoperative at times. *tt01/03/2001
VISIBILITY - WINDSHIELD
9622110/21/199650940Windshield and interior glass - fog/film. *tw06/17/1997
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
0210705/27/2002636080Transfer service tips for the front wiper motor mount bracket and depressed park output arm. *tt11/05/2002

Consumer Complaints

Fail datemilesoccurencesPurchase date
VISIBILITY
01/01/200780000201/01/2001
 Tl*the contact owns a 1997 lincoln mark viii. the contact stated that the blinder door was inoperative which will not allow heat to come from the defroster.. the failure has been occurring for four years, but was never repaired because the part is made out of plastic. the contact is hoping that the manufacturer changes the part to metal. due to the blinder door not working, the defroster fails to work properly. the current and failure mileages were 92,000. updated 3/5/09 *cn updated 03/10/09. *jb
10/20/200576000101/01/2001
 Tl*the contact owns a 1997 lincoln mark viii. the contact stated that the blender door is made out of plastic and breaks, which causes the heater and the defroster to fail. as a consequence, her visibility is significantly reduced during cold weather conditions. she took the vehicle to the dealer and they stated that she would have to replace the blender door at an expense exceeding $1,000. the vehicle has not been repaired. the manufacturer stated that the company utilizes the same plastic piece. the failure mileage was 76,000 and current mileage was 91,000. updated 11/12/08 *bf updated 11/13/08. *jb
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
07/18/2009610001
 Tl*the contact owns a 1997 lincoln mark viii. the contact stated that the low beam headlights are known to burn out. the parts are no longer being manufactured so the only way to repair them is with a kit. the contact stated that this seemed like an expensive temporary remedy. in addition, the blend door, which opens the control for hot and cold air to defrost the windshield, does not work. the manufacturer was notified and stated that it was a safety issue. the dealer stated that this could be repaired at the contact's expense. the contact feels that he should not have to pay for the repair because it was caused by a manufacturer defect. there have been numerous complaints regarding this failure, but no decision on how the contact's vehicle will be repaired. he will wait until a recall is issued for this failure. the failure mileage was 61,000 and current mileage was 61,985. updated 09/11/09 *bf updated 09/15/09.*jb
11/29/20048900040
 When proceeding to turn on the heat in my car to defrost the windshield i discovered that my heat did not work, and that the a/c only blew cold air. this is a common problem in the lincoln mark viii. the problem is caused by the blend door breaking over time. this has been an issue that ford has known about; but, will not provide reimbursement for repairs needed. this repair is needed on almost all mark viii's after time. *nm
11/30/20031060005011/28/2003
 The a/c blend door module arm has failed on my car; this arm controls the amount of heat that is sent through the a/c, heating and defrost vents. if it does not operate properly, it will not remove frost or fog from the windshield, thus creating an unsafe condition.*ak
49000308/01/2002
 Problems with defrost blowing out cold air instead of heat to defrost windshield. *mr ph
11/12/20021
 The heater blend door has failed preventing defrosting of the windshield.
11/20/200263000112/30/2001
 1997 lincoln mark viii defroster/heater/ac blend door: the blend door on my 1997 lincoln has malfunctioned. this is a very common problem on all mark viii lincolns causing a malfunction in the windshield defroster. there is no heat applied to the windshield while attemting to defrost. lincoln/ford has ignored this very common problem and has offered no help. i am suggesting a recall be made on all 1997 and 1998 lincolns.
12/31/200288095108/09/2002
 The blend door actuator which allows warm air to be directed to the windshield to defrost it broke at a very bad time. my windshield was fogged up on the interstate and when i put the climate control on defrost, all i got was cold air. not a very safe set of conditions. i have since read that over 40 of my lincoln car club members have had the same part break. some report as many as 3 failures. the lincoln dealership quotes the repair at approx. $700.00. ts
09/16/200209/01/2002
 The blend door lever is a common safety complaint with these cars. it is made of cheap plastic and many owners have replaced this part at considerable cost. my experience with this problem occurs on cold days with high humidity. the windows fog and when you turn on the defroster, cold air comes out and the fog remains or gets worse. this is a safety issue as how am i to see where i am driving with windows that are foggy? since this occurs while driving down the interstate am i to constantly clean the windows while driving. thereby creating another safety issue? please look into this problem. it is a safety issue and needs to be addressed as soon as possible. dt
05/01/2002105/01/2002
 Known issue with manufacturer. failure prevents windshield defrosting and climate control. dt
11/10/200211/01/2002
 This blend door part on almost all 97 & 98 model of the mark viii fails it is a saftey factor. when this part fails, there is no heat with no heat the de-froster does not work!!. how many times, have had to use a towel to wipe the window, so i could see! the part is about $30.00 but the labor can run between $400 and $600. dt
09/01/2002108/01/2002
 This part fails on almost all 97 & 98 model years for these cars. the replacement part fails as well. it can be a bad issue in temperature where the window defogger is necessary. often i have to stop along the road and wipe my windows down as the defogger doesn't operate properly due to this failed part. the part is about $30.00 but the labor can run over $700.00. dt *ts
09/27/2002103/01/2002
 With the blend door actuator broken, the windshield can not properly clear due to fog and ice as there is no heat coming through the defroster ducts. dt
08/18/2002408/01/2002
 The keys are not available at any dealership or afternarket. imagine losing your keys in a strange town. it took the dealer 5 days to replace the key they lost. as for the blend door, go to the site markviii.org and there are many complaints about this componant that is only $30.00 but costs $800.00 to replace due to the labor to get at the part. with as many failures the dot needs to do something asap about this. dt
09/21/2002106/01/2001
 The blend actuator plastic arm breaks on most 97/98 models leaving you with no heat or air. this can be very dangerous in cold climates when you need to defrost the windshield. mr
08/12/2002107/01/2002
 The climate control will allow the user to select heat and which area for it to come out but once the blend door actuator has been switched to air conditioning mode it will not turn back to the heater mode. this inhibits the ability to defrost the windsheild and heat the car. mr
10/01/2002106/01/2001
 Blend door part failure for climate control system. there is no funcitonal defogger. this is a very common problem with mark viii's and i am just making it known that mine is faulty as well and i belive it is a saftey hazard. i know there have been many other entries rearding this topic. lets make something happen. mr
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
01/20/2005800000
 Couldn't get my windshield defrosted. *nm
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
05/03/200239212207/20/2001
 Failure of blend door actuator on 1997 lincoln mark viii which results in failure of hvac. this prevents defroster from functioning to clear windshield of fog or ice thus resulting in a safety hazard due to poor visibility. this part failed in may 3, 2002 and was repaired at dealership by replacing the part. the part has failed again in decemdber 12, 2004. this part has failed twice within a little over 2 years and less than 32,000 miles since it was replaced in may 2002. *ak
12/16/200287000112/17/2002
 There is a part in the heater/defroster on the lincoln mark viii that is prone to failure causing loss of heat or a/c for use in defrosting the windshield. this part has failed repeatedly, and as quickly as 1 year after replacement by the dealer. i purchased a 1997 lincoln mark viii within in the past month from weisleder lincoln mercury, among the problems with the vehicle was there was no heat. the dealer repaired the the blend door, but i am concerned that this repair will be necessary again in short time because the construction/ design of the part is poor.
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
10/17/200245670210/15/2002
 Winshield washer bottom, broke, assembly includes signal light, wippers, low/high beem and flashers switch, steering wheel and air bag have to be removed to replace part, about two hours of labor and $200, according to dealer. dealer should made this a two piece part to make job easierand less spensive. driver's ajusment has to be reseted every time you start the vehicle, cause unknown.

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