Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION - FRONT
09/17/2010127000
 Tl- the contact owns a 1998 lincoln mark viii. while driving approximately 15 mph the contact stated the vehicle dropped to the floor. the front drivers side tire came off of the vehicle. the vehicle was towed to an independent mechanic. the mechanic stated the ball joint was broken . the mechanic replaced the ball joint with a master pro cp426. the contact experienced the failure a second time. the contact was able to pull the vehicle to the side of the road. the mechanic inspected the vehicle and stated the ball joint was broken. the ball joint was replaced a third time. the vehicle was repaired. the approximate failure mileage was 127,000. ds
12/03/2010131000
 Tl - the contact owns a 1998 lincoln mark viii. the contact stated that while driving 20 mph over train tracks the front passenger side tire came off and the vehicle felt to the floor. the contact mentioned that the failure occurred three times before. the vehicle was towed to a local shop who diagnosed that the bolt joint and control arm had to be replace. the manufacturer was contacted who did not offered any assistance do to the vehicle being out of warranty. the vehicle was repaired. the failure and current mileage was 131,000. pm
09/17/2010127000
 Tl- the contact owns a 1998 lincoln mark viii. while driving approximately 15 mph the contact stated the vehicle dropped to the floor. the front drivers side tire came off of the vehicle. the vehicle was towed to an independent mechanic. the mechanic stated the ball joint was broken . the mechanic replaced the ball joint with a master pro cp426. the contact experienced the failure a second time. the contact was able to pull the vehicle to the side of the road. the mechanic inspected the vehicle and stated the ball joint was broken. the ball joint was replaced a third time. the vehicle was repaired. the approximate failure mileage was 127,000. ds
12/03/2010131000
 Tl - the contact owns a 1998 lincoln mark viii. the contact stated that while driving 20 mph over train tracks the front passenger side tire came off and the vehicle felt to the floor. the contact mentioned that the failure occurred three times before. the vehicle was towed to a local shop who diagnosed that the bolt joint and control arm had to be replace. the manufacturer was contacted who did not offered any assistance do to the vehicle being out of warranty. the vehicle was repaired. the failure and current mileage was 131,000. pm
09/17/2010127000
 Tl- the contact owns a 1998 lincoln mark viii. while driving approximately 15 mph the contact stated the vehicle dropped to the floor. the front drivers side tire came off of the vehicle. the vehicle was towed to an independent mechanic. the mechanic stated the ball joint was broken . the mechanic replaced the ball joint with a master pro cp426. the contact experienced the failure a second time. the contact was able to pull the vehicle to the side of the road. the mechanic inspected the vehicle and stated the ball joint was broken. the ball joint was replaced a third time. the vehicle was repaired. the approximate failure mileage was 127,000. ds
12/03/2010131000
 Tl - the contact owns a 1998 lincoln mark viii. the contact stated that while driving 20 mph over train tracks the front passenger side tire came off and the vehicle felt to the floor. the contact mentioned that the failure occurred three times before. the vehicle was towed to a local shop who diagnosed that the bolt joint and control arm had to be replace. the manufacturer was contacted who did not offered any assistance do to the vehicle being out of warranty. the vehicle was repaired. the failure and current mileage was 131,000. pm
09/17/2010127000
 Tl- the contact owns a 1998 lincoln mark viii. while driving approximately 15 mph the contact stated the vehicle dropped to the floor. the front drivers side tire came off of the vehicle. the vehicle was towed to an independent mechanic. the mechanic stated the ball joint was broken . the mechanic replaced the ball joint with a master pro cp426. the contact experienced the failure a second time. the contact was able to pull the vehicle to the side of the road. the mechanic inspected the vehicle and stated the ball joint was broken. the ball joint was replaced a third time. the vehicle was repaired. the approximate failure mileage was 127,000. ds
12/03/2010131000
 Tl - the contact owns a 1998 lincoln mark viii. the contact stated that while driving 20 mph over train tracks the front passenger side tire came off and the vehicle felt to the floor. the contact mentioned that the failure occurred three times before. the vehicle was towed to a local shop who diagnosed that the bolt joint and control arm had to be replace. the manufacturer was contacted who did not offered any assistance do to the vehicle being out of warranty. the vehicle was repaired. the failure and current mileage was 131,000. pm
06/01/2007600001008/08/1998
 Tl*the contact owns a 1998 lincoln mark viii. the contact stated that the front end of the vehicle lowered when he shut off the engine. as of october 30, 2007, the dealer had not diagnosed the failure. the contact felt that the front suspension was defective. he stated that the failure would make it impossible to steer the vehicle. the failure mileage was 60,000 and current mileage was 70,000. the consumer stated the defect has been diagnosed as a failure of the air suspension system wherein one airbag had deteriorated failed with a leak or hole. the consumer stated the defect involving air suspension has been repaired with all 4 air suspension system airbags. updated 11/26/07 *tr
01/03/200530000308/02/1998
 The front suspension sinks down on the vehicle, causing the front to scrape on the ground. this is making the ability to drive difficult. manufacturer was contacted by owner.*ak the consumer stated that the main computer is failing. *tc
02/07/1998102/07/1998
 Vehicle experiencing front suspension out of alignment, causing pulling, jerking and vibrations. *yc
SUSPENSION - FRONT - HUB
05/21/1998105/20/1998
 Noise in hub and bearing assembly. yh
SUSPENSION - FRONT - SHOCK ABSORBER
07/01/2002
 While driving air suspension system failed. vehicle lost shock absorbers and dropped to frame.*ak
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - SPRINGS/BAGS
06/01/2007600001008/08/1998
 Tl*the contact owns a 1998 lincoln mark viii. the contact stated that the front end of the vehicle lowered when he shut off the engine. as of october 30, 2007, the dealer had not diagnosed the failure. the contact felt that the front suspension was defective. he stated that the failure would make it impossible to steer the vehicle. the failure mileage was 60,000 and current mileage was 70,000. the consumer stated the defect has been diagnosed as a failure of the air suspension system wherein one airbag had deteriorated failed with a leak or hole. the consumer stated the defect involving air suspension has been repaired with all 4 air suspension system airbags. updated 11/26/07 *tr
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
06/01/2007600001008/08/1998
 Tl*the contact owns a 1998 lincoln mark viii. the contact stated that the front end of the vehicle lowered when he shut off the engine. as of october 30, 2007, the dealer had not diagnosed the failure. the contact felt that the front suspension was defective. he stated that the failure would make it impossible to steer the vehicle. the failure mileage was 60,000 and current mileage was 70,000. the consumer stated the defect has been diagnosed as a failure of the air suspension system wherein one airbag had deteriorated failed with a leak or hole. the consumer stated the defect involving air suspension has been repaired with all 4 air suspension system airbags. updated 11/26/07 *tr
07/01/2002
 While driving air suspension system failed. vehicle lost shock absorbers and dropped to frame.*ak
SUSPENSION - FRONT - WHEEL BEARING
05/21/1998105/20/1998
 Noise in hub and bearing assembly. yh