Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 12/18/2012 | 30609 | 1 | |
| The incident occurred in a parking lot, in bright daylight at 4:05 pm. the lincoln mkt was being driven on an errand to a shopping mall. the driver made left turn, and stopped for another vehicle backing out of a parking spot. on proceeding to make a right-hand turn into the same parking spot, the vehicle traveling slowly, there was a bump/or jerk and the vehicle accelerated on its own. this is the point of the unintended acceleration, inspite of the driver using the brakes, the vehicle accelerated over the sidewalk and continued into the wall of a cvs drug store. the wall stalled the vehicle, the driver put the vehicle into park, hit the stop/ignition button and exited the vehicle. police and fire department responded, the police officer did not file an accident report. there were no injuries only property damage. he interviewed the driver and observed the car stuck in the wall of the cvs store. he was present for the exchange of insurance and drivers' information. the fire dept ensure safety of the building after the vehicle was removed. the vehicle was tolled to the ford dealership for inspection and repair. their dealer's mechanic did not find a computer record of an error message. on hind-sight the had been a previous low speed bump followed by a surge in acceleration but this occurred at an intersection with a stop sign, the driver did not attributed this as mechanical because the car was moving. in the 12/18/12 accident the driver was trying to stop the forward progress and the lincoln mkt would not respond. *tr | |||
| 12/18/2012 | 30609 | ||
| The incident occurred in a parking lot, in bright daylight at 4:05 pm. the lincoln mkt was being driven on an errand to a shopping mall. the driver made left turn, and stopped for another vehicle backing out of a parking spot. on proceeding to make a right-hand turn into the same parking spot, the vehicle traveling slowly, there was a bump/or jerk and the vehicle accelerated on its own. this is the point of the unintended acceleration, inspite of the driver using the brakes, the vehicle accelerated over the sidewalk and continued into the wall of a cvs drug store. the wall stalled the vehicle, the driver put the vehicle into park, hit the stop/ignition button and exited the vehicle. police and fire department responded, the police officer did not file an accident report. there were no injuries only property damage. he interviewed the driver and observed the car stuck in the wall of the cvs store. he was present for the exchange of insurance and drivers' information. the fire dept ensure safety of the building after the vehicle was removed. the vehicle was tolled to the ford dealership for inspection and repair. their dealer's mechanic did not find a computer record of an error message. on hind-sight the had been a previous low speed bump followed by a surge in acceleration but this occurred at an intersection with a stop sign, the driver did not attributed this as mechanical because the car was moving. in the 12/18/12 accident the driver was trying to stop the forward progress and the lincoln mkt would not respond. | |||
| 12/02/2011 | 26000 | ||
| Sun roof exploded showering driver and passenger with shards of glass cutting hands and arms. i believe the sun roof should be laninated glass | |||